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All replies
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Helpful answers
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Jan 25, 2014 7:27 PM in response to CCCAmbatoby Kappy,Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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Jun 11, 2015 10:28 AM in response to CCCAmbatoby Mangojulie,I know what you're going through. It is EXTREMELY FRUSTRATING working with Apple products when simple things go wrong. They do not do things logically. I forgot my Apple ID password. Instead of simply sending an email to my Apple ID (which is an email address I previously verified), they sent the password recovery email ONLY to my rescue email address which is an email address I have not used in years! So I have NOT received the recovery email to the ONE OBVIOUS PLACE they should have sent it to. How stupid is that?