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MiroMd

Q: Cannot import Contacts (vCard files) from PC to iCloud

Hi, I am not able to import contacts (vCard files) from PC to my iCloud account, however all contacts' conditions are satisfied.

I am just getting an error message: "Contact could not be imported because there is a problem reading the vCard."

Could you please let me know what can be the problem?

iPhone 6, iOS 8.3

Posted on Jun 4, 2015 3:03 PM

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Q: Cannot import Contacts (vCard files) from PC to iCloud

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  • by brenden dv,

    brenden dv brenden dv Jun 6, 2015 1:19 PM in response to MiroMd
    Community Specialists
    Jun 6, 2015 1:19 PM in response to MiroMd

    Hello MiroMd,

     

    I'm sorry to hear you are having these issues with iCloud Contacts. You may want to try testing with a test vCard export of just a few contacts. You may also find the information and steps outlined in the following articles helpful:

     

    iCloud: Import a vCard

    Get help using iCloud Contacts - Apple Support

     

    Sincerely,

    - Brenden

  • by MiroMd,

    MiroMd MiroMd Jun 11, 2015 2:53 PM in response to brenden dv
    Level 1 (0 points)
    Jun 11, 2015 2:53 PM in response to brenden dv

    Hello Brenden,

     

    Thank you for feedback.

     

    I guess i found what is the problem. All my contacts were saved in "*.SPB" format file and when I converted them to vCard, [Name] field from [Summary] tab is blank. I guess this causing the issue.

    I exported a contact as you re-commanded and the Name field is populated. I have deleted contact from iCloud and imported just exported vCard contact, and it works.

     

    Just need to find out  how to convert from *.spb format to vCard without loosing "Name".

     

    Thank you,

    Miro