G.Lenn

Q: Photos for Mac, stuck on "updating" trying to upload to iCloud Photos Library

Hardware

  • Late 2013 MacBook Pro Retina
  • 2.6 GHz Intel Core i5
  • 8GB RAM
  • Intel Iris Graphics

 

Software

  • Yosemite 10.10.3
  • Photos (latest release that is on Mac Appstore as of 2015-04-10)

 

Problem

Uploading status of Photos to iCloud Photo Library seems to be stuck at "Updating".  No change of progress bar despite hooking up my Mac through wired ethernet for 24 hours.

 

I've tried turning off Photos in iCloud settings and then turning them back on.  Restting, shutting down, all that stuff.  No photos are populating on my iCloud Photo Library from my Mac as far as I can tell.  Not even 1.

 

My Upgrade Process

  • Downloaded Photos Update
  • OPTION + CMD opened Photos app
  • Selected my iPhoto Library on an external USB 3.0 drive
  • Photos started converting the library

 

Photos library finished converting

  • I then tried to enable iCloud Photos Library, but it advised that only the System Photos Library can be used with iCloud.
  • I then changed my System Photos Library to the one on my harddrive.
  • I now am able to successfully enable iCloud Photos Library on the Photos App.

 

Again the problem I am having is that the uploading status seems to be forever stuck at "Updating" in the Photos App.

Anyone with similar problems?  Anyone found a fix / work around?

 

 

Supporting Screenshots

 

iCloud Settings in Photos App

Screen Shot 2015-04-10 at 11.13.19 AM.png

iCloud Settings in System Preferences

Screen Shot 2015-04-10 at 11.31.30 AM.pngScreen Shot 2015-04-10 at 11.32.01 AM.png

 

System Prefs > iCloud > Options Pane

Posted on Apr 10, 2015 8:39 AM

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Q: Photos for Mac, stuck on "updating" trying to upload to iCloud Photos Library

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  • Helpful answers

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  • by cyfargier,

    cyfargier cyfargier May 31, 2015 10:18 PM in response to mallchin
    Level 1 (0 points)
    May 31, 2015 10:18 PM in response to mallchin

    hello

    where to find ~/Library/Containers/com.apple.cloudphotosd/Data/Library/Application Support/com.apple.cloudphotosd/

    to delete ?

    tks

  • by jordy_s,

    jordy_s jordy_s May 31, 2015 11:55 PM in response to lucianf0
    Level 1 (4 points)
    May 31, 2015 11:55 PM in response to lucianf0

    Every time I think my problem is fixed, it reappears after a while. The "fix/workaround" lucianf0 posted is the only thing that works like a charm! I'm no programmer. Is there someone who can make it an AppleScript or something, so it's easy to run when Photos for Mac decides to hang on "Updating..." again?

  • by mallchin,

    mallchin mallchin Jun 1, 2015 3:30 AM in response to cyfargier
    Level 1 (0 points)
    Jun 1, 2015 3:30 AM in response to cyfargier

    It's in the Library folder in your Users directory.

  • by alhagar,

    alhagar alhagar Jun 1, 2015 8:16 AM in response to G.Lenn
    Level 1 (4 points)
    iTunes
    Jun 1, 2015 8:16 AM in response to G.Lenn

    I've been following this thread for awhile trying most of the solutions posted here.  Thanks everyone for pitching in.

     

    What finally worked for me was deleting a few photos around the last photo that was uploaded to the iCloud Photo Library.  I was always stuck on the same photo so I deleted the 5 or 6 photos in my Photos library dated just before that last uploaded photo (you can see the last uploaded image by logging into your iCloud account from a browser and going to  Photos and scrolling to the very top).

     

    There is some irony in how I discovered this.  I was exporting all of my photos from Photos to add them to the new Google Service. I was doing it in batches and Photos kept crashing whenever I was exporting the photos right around the time of my last successfully uploaded photo.  I then started exporting smaller and smaller batches around the time so I could pinpoint the problem photos.

     

    After deleting the photos that were making Photos crash upon export,  I thought I'd give iCloud Photo Library one more shot and it actually uploaded the final 8k or so photos to the cloud.  I now have it running on my iMac (chose "Download Original to this Mac"), a 2011 MacBook Air (chose "Optimize Mac Storage"), and my iPad and iPhone.

     

    The only issue I've had since successfully uploading was  a crash where I repair my library.  The crash happened when exporting a folder of old movies that had a few incompatible files in it).  As a result of repairing the library Photos seemed to upload a number of photos that I thought I had deleted in the past (e.g. an HDR version of the non-HDR version I had saved). 

     

    I hope this helps those still struggling.

  • by pips1971,

    pips1971 pips1971 Jun 1, 2015 8:39 AM in response to alhagar
    Level 1 (10 points)
    Jun 1, 2015 8:39 AM in response to alhagar

    Lets Hope 10.10.4 will fix all of these

  • by gmc74,

    gmc74 gmc74 Jun 1, 2015 10:19 AM in response to jordy_s
    Level 1 (5 points)
    Jun 1, 2015 10:19 AM in response to jordy_s

    this removes the 'Updating' at the bottom of the screen for me, but it doesn't fix the issue I have where I can't see my shared folders on that one machine

  • by igorpontes,

    igorpontes igorpontes Jun 7, 2015 5:43 AM in response to tunold
    Level 1 (0 points)
    Jun 7, 2015 5:43 AM in response to tunold

    not working

  • by cp_kid,

    cp_kid cp_kid Jun 9, 2015 3:22 AM in response to G.Lenn
    Level 1 (0 points)
    Jun 9, 2015 3:22 AM in response to G.Lenn

    Since my photos app on my mac stopped uploading to the cloud and stopped syncing local pictures fro the cloud, I came here.

     

    After reading this thread, I found the smartest suggestion -- switch back to iPhoto. 

     

    I switched back to iPhoto.  In about 90 seconds my mac iPhoto library was synced with the cloud. 

  • by cp_kid,

    cp_kid cp_kid Jun 9, 2015 3:23 AM in response to Liverpool Webmaster
    Level 1 (0 points)
    Jun 9, 2015 3:23 AM in response to Liverpool Webmaster

    Switch back.  Easy peasy.

  • by mallchin,

    mallchin mallchin Jun 12, 2015 3:30 AM in response to cp_kid
    Level 1 (0 points)
    Jun 12, 2015 3:30 AM in response to cp_kid

    Once the iPhoto library has been migrated to Photos it's not trivial to switch back, and iPhoto doesn't support the new iCloud syncing method, right?

  • by cp_kid,

    cp_kid cp_kid Jun 12, 2015 3:37 AM in response to mallchin
    Level 1 (0 points)
    Jun 12, 2015 3:37 AM in response to mallchin

    I haven't had an issue.  Switched back w no problem using newer Photos library, and updates have been fine. 

  • by mallchin,

    mallchin mallchin Jun 12, 2015 3:44 AM in response to cp_kid
    Level 1 (0 points)
    Jun 12, 2015 3:44 AM in response to cp_kid

    Is it using Photostream or iCloud Photo Library?

  • by cp_kid,

    cp_kid cp_kid Jun 12, 2015 4:50 AM in response to mallchin
    Level 1 (0 points)
    Jun 12, 2015 4:50 AM in response to mallchin

    Photostream

  • by alvinpy82,

    alvinpy82 alvinpy82 Jun 13, 2015 12:11 PM in response to cyfargier
    Level 1 (0 points)
    Jun 13, 2015 12:11 PM in response to cyfargier

    I also had the issue with Photos. I solved the issue by Delete com.apple.photo.icloud.myphotostream and com.apple.photo.icloud.sharedstreams folders


    I followed the procedures described here: Photos not sharing to iCloud or My Photo Stream. Help!

  • by MarcPhilippeB,

    MarcPhilippeB MarcPhilippeB Jun 18, 2015 7:09 AM in response to StevefromLosAltos
    Level 1 (0 points)
    iPhone
    Jun 18, 2015 7:09 AM in response to StevefromLosAltos

    To repair the database helped for me!

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