rfmorse

Q: Airport Extreme & Windows Airport Utility

I am using Windows Airport Utility 5.6.1 under Windows 7 SP1.  My network is based on an Airport Extreme.  I can connect to it with the Windows Airport Utility, but cannot save its configuration file.  Under the File menu, that item is grayed out.  Any suggestions?

Airport Extreme , Windows 7

Posted on Jun 13, 2015 8:55 AM

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Q: Airport Extreme & Windows Airport Utility

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  • by Bob Timmons,Solvedanswer

    Bob Timmons Bob Timmons Jun 13, 2015 9:54 AM in response to rfmorse
    Level 10 (105,268 points)
    Wireless
    Jun 13, 2015 9:54 AM in response to rfmorse

    I'm looking at AirPort Utility 5.6.1 for Mac now...and don't have a PC here to test at this time.  But, if I simply open AirPort Utility, and take a look at options, things are in a "read only" mode, so I cannot export or save the configuration file that way.

     

    Try the following:

     

    Open AirPort Utility

    Select the AirPort Extreme

    Click Manual Setup

     

    Now click the File menu again to see if the Export Configuration File option is enabled.

     

    This works for me. Not sure if it will work on the PC version of AirPort Utility.

  • by rfmorse,Helpful

    rfmorse rfmorse Jun 13, 2015 1:43 PM in response to Bob Timmons
    Level 1 (0 points)
    Jun 13, 2015 1:43 PM in response to Bob Timmons

    Excellent ... works like a charm.  It should have been intuitively obvious to the meanest intelligence ... I'm clearly below the mean!

  • by jackell,

    jackell jackell Jul 5, 2015 5:06 PM in response to rfmorse
    Level 1 (0 points)
    Jul 5, 2015 5:06 PM in response to rfmorse

    acording to  Consumer Support Specialist. & a supervisor tech. That the generation 6 Apple Airport Extreme cannot be set up properly on a Windows device.

     

    Because this offer is updated Apple is chosen to not update the software to support generation 6 hardware.

     

    Therefore it must only be set up with a Mac device.


    so u might want to return it i have one and ya the 5 ghz band keeps dying this is the 3third replacement and 4th unit