HT204525: Using Power Reserve

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Tdytexas

Q: Can not get out of power reserve

i have let the watch drain, when charged has blue lighting bolt. Tried both buttons just light bolt turns red.  The time displayed all the time.

Apple Watch

Posted on Jun 14, 2015 2:07 PM

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Q: Can not get out of power reserve

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  • by jason269,

    jason269 jason269 Jun 16, 2015 12:43 PM in response to Tdytexas
    Community Specialists
    Jun 16, 2015 12:43 PM in response to Tdytexas

    Hi, Tdytexas.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you are unable to wake your Apple Watch from power reserve.  Try a force restart again and then test to see if it functions.  

     

    Force restart your Apple Watch

     

    You should force restart your device as a last resort and only if it's not responding. To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, until you see the Apple logo.

     

    Restart your Apple Watch

     

    If the issue persists, unpair the watch and then pair it again with your iPhone.  

     

    Unpair your Apple Watch and iPhone

     

    -Jason H. 

  • by Tdytexas,

    Tdytexas Tdytexas Jun 16, 2015 1:16 PM in response to jason269
    Level 1 (0 points)
    Jun 16, 2015 1:16 PM in response to jason269

    None of al that worked. Apple is sending me a box so I can send it to them.