HT204283: Download iCloud for Windows

dannyvhoie

Level 1 (0 points)

Q: cannot be used to unlock this iphone

Hi guys,

I tried to restore my iphone 5 because it was locked, but on "activate iphone" even im using the correct apple id and password, it still said cannot be used to unlock this iphone? I tried to log in my icloud account for the same username and password and yes its working..

Please help me,

Thanks

iPhone 5, iOS 8

Posted on Jun 14, 2015 7:54 PM

I have this question too

Q: cannot be used to unlock this iphone

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by dannyvhoie,

dannyvhoie Jun 14, 2015 8:22 PM in response to dannyvhoie
Level 1 (0 points)

Jun 14, 2015 8:22 PM in response to dannyvhoie

i also had the same problem... Im 100% sure im using one apple id only, and i tried to reset my password but still can't activate my iphone.. anyone can help here?
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by Roger Wilmut1,

Roger Wilmut1 Jun 14, 2015 11:39 PM in response to dannyvhoie
Level 9 (78,461 points)

iTunes

Jun 14, 2015 11:39 PM in response to dannyvhoie

Does the 'activate' screen show you a partial email address which isn't yours? That would mean that the phone had a previous owner who set up the Activation Lock. If this is the case only he can unlock it.
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HT204283: Download iCloud for Windows

Q: cannot be used to unlock this iphone

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by dannyvhoie,

by Roger Wilmut1,

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