hsprof
Level 1 (0 points)

Q: Etre report lists failed launch items

In researching how to deal with the relentless Safari popup rover.ebay.com, which I never resolved, I ended up downloading and running Etre.  Now, I'm concerned with the multitude of [failed] items it list in its report, particularly the System Launch items.  I don't know what to do about them.  I feel as though I should delete them, but that may be overkill, and I don't know how to do that.  Would I just search for them and manually delete them?


{As far as the rover.ebay.com problem, I ran the Keychain first aid.  Also, there is no rover certificate listed anywhere in keychain.  I do get ebay emails.  I tried searching in Entourage for anything rover-related

and found nothing.)


I use ClamXav nightly.  Over time, I've removed or disabled enough Symantec stuff to keep the beach ball deflated.  No more lock ups.


Thanks to all who respond!


 

Problem description:

relentless rover.ebay.com popups.

 

EtreCheck version: 2.2 (132)

Report generated 6/14/15 8:32 PM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    Mac mini (Late 2012) (Technical Specifications)

    Mac mini - model: Macmini6,1

    1 2.5 GHz Intel Core i5 CPU: 2-core

    16 GB RAM

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    Intel HD Graphics 4000 - VRAM: 768 MB

        SONY TV 1920 x 1080 @ 60 Hz

 

System Software: ℹ️

    OS X 10.8.5 (12F2518) - Time since boot: 6 days 23:9:24

 

Disk Information: ℹ️

    APPLE HDD HTS545050A7E362 disk1 : (500.11 GB)

        disk1s1 (disk1s1) <not mounted> : 210 MB

        iHDD 500GB (disk1s2) /Volumes/iHDD 500GB : 484.63 GB (407.67 GB free)

        eDrive (disk1s3) <not mounted> : 15.00 GB

 

    OWC Mercury Electra 6G SSD disk0 : (240.06 GB)

        disk0s1 (disk0s1) <not mounted> : 210 MB

        iSSD 240GB (disk0s2) / : 239.20 GB (105.99 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information: ℹ️

    GenesysLogic USB3.0 Hub

        asmedia ASM1051 320.07 GB

        disk4s1 (disk4s1) <not mounted> : 32 KB

        H 214GB (disk4s3) /Volumes/H 214GB : 213.61 GB (22.24 GB free)

        H 84GB (disk4s5) /Volumes/H 84GB : 83.66 GB (15.13 GB free)

        Flash Drive 16GB (disk4s7) /Volumes/Flash Drive 16GB : 15.82 GB (5.29 GB free)

        G4 eDrive (disk4s9) <not mounted> : 6.44 GB

        asmedia ASM1051 500.11 GB

        disk2s1 (disk2s1) <not mounted> : 210 MB

        E 157GB (disk2s2) /Volumes/E 157GB : 157.11 GB (45.02 GB free)

        E 343GB (disk2s3) /Volumes/E 343GB : 342.52 GB (170.62 GB free)

        asmedia ASM1051 500.11 GB

        disk3s1 (disk3s1) <not mounted> : 32 KB

        G 465GB (disk3s3) /Volumes/G 465GB : 499.97 GB (84.83 GB free)

        GenesysLogic USB3.0 Hub

            GenesysLogic USB3.0 Hub

    Mitsumi Electric Hub in Apple Extended USB Keyboard

        Logitech USB Receiver

        Mitsumi Electric Apple Extended USB Keyboard

    American Power Conversion Back-UPS RS 1500 FW:8.g9 .D USB FW:g9 

    GenesysLogic USB2.0 Hub

        GenesysLogic USB2.0 Hub

            GenesysLogic USB2.0 Hub

    Apple, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Kernel Extensions: ℹ️

        /Library/Application Support/Symantec/AntiVirus

    [not loaded]    com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]

 

        /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources

    [not loaded]    com.symantec.kext.filesecurity (2.7.1f12 - SDK 10.6) [Click for support]

 

        /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources

    [not loaded]    com.symantec.kext.fw (5.4f4 - SDK 10.6) [Click for support]

 

        /System/Library/Extensions

    [loaded]    com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]

    [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]

    [loaded]    com.symantec.kext.internetSecurity (5.4f7 - SDK 10.6) [Click for support]

    [loaded]    com.symantec.kext.ips (3.10.1f21 - SDK 10.6) [Click for support]

    [loaded]    com.symantec.kext.pf (5.7f21) [Click for support]

 

        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]

 

        /Volumes/E 157GB/Applications/DiskWarrior.app

    [not loaded]    com.alsoft.Preview (4.4) [Click for support]

 

        /Volumes/E 157GB/Applications/TechTool Pro 7.app

    [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

    [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]

 

Problem System Launch Agents: ℹ️

    [failed]    com.apple.coreservices.appleid.authentication.plist [Click for details]

    [failed]    com.apple.printtool.agent.plist [Click for details]

 

Problem System Launch Daemons: ℹ️

    [failed]    com.apple.wdhelper.plist

    [failed]    org.postfix.master.plist [Click for details]

 

Launch Agents: ℹ️

    [running]    com.Logitech.Control Center.Daemon.plist [Click for support]

    [running]    com.micromat.TechToolProAgent.plist [Click for support]

    [not loaded]    com.motorola.MDMUpdater.plist [Click for support]

    [not loaded]    com.motorola.motohelper.plist [Click for support]

    [not loaded]    com.motorola.motohelperUpdater.plist [Click for support]

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

    [failed]    com.symantec.errorreporter-periodicagent.plist [Click for support]

    [loaded]    com.symantec.nis.application.plist [Click for support]

    [running]    com.symantec.uiagent.application.plist [Click for support]

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [running]    com.freemacsoft.appcleanerd.plist [Click for support]

    [running]    com.micromat.TechToolProDaemon.plist [Click for support]

    [not loaded]    com.motorola-mobility.mmcfgd.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

    [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]

    [running]    com.symantec.deepsight-extractor.plist [Click for support]

    [failed]    com.symantec.errorreporter-periodic.plist [Click for support]

    [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]

    [loaded]    com.symantec.liveupdate.daemon.plist [Click for support]

    [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]

    [running]    com.symantec.sharedsettings.plist [Click for support]

    [running]    com.symantec.symdaemon.plist [Click for support]

 

User Launch Agents: ℹ️

    [loaded]    com.adobe.ARM.[...].plist [Click for support]

    [running]    com.prosofteng.DGMonitor.plist [Click for support]

    [loaded]    com.shirtpocket.backupbytime.plist [Click for support]

    [loaded]    uk.co.markallan.clamxav.clamscan.plist [Click for support]

    [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]

 

User Login Items: ℹ️

    ChronoSync Scheduler    Application  (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

    Canon IJ Network Scanner Selector2    Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    AppCleaner Helper    Application  (/Volumes/iHDD 500GB/Downloads - Global/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)

 

Internet Plug-ins: ℹ️

    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

    FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.1

    AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

    Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

    RealPlayer Plugin: Version: Unknown [Click for support]

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

    DirectorShockwave: Version: 12.1.8r158 - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 45 Check version

 

User internet Plug-ins: ℹ️

    fbplugin_1_0_3: Version: Unknown [Click for support]

    fileEditTool10: Version: 1.0 [Click for support]

    Move-Media-Player: Version: npmnqmp 071505000006 [Click for support]

    Java Applet: Version: 10.0.2

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    Java  [Click for support]

    Logitech Control Center  [Click for support]

    Norton\nQuickMenu  [Click for support]

    TechTool Protection  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

        82%    WebProcess

        49%    PluginProcess

        12%    firefox

         8%    plugin-container

         5%    WindowServer

 

Top Processes by Memory: ℹ️

    3.71 GB    WebProcess

    1.18 GB    firefox

    1.09 GB    PluginProcess

    328 MB    Safari

    262 MB    mds

 

Virtual Memory Information: ℹ️

    316 MB    Free RAM

    16.00 GB    Used RAM

    14.68 GB    Swap Used

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Jun 14, 2015 8:03 PM

Close
hsprof

Q: Etre report lists failed launch items

  • All replies
  • Helpful answers

Page 1 Next

  • by petermac87,

    petermac87 petermac87 Jun 14, 2015 8:05 PM in response to hsprof
    Level 5 (7,402 points)
    Jun 14, 2015 8:05 PM in response to hsprof

    You are running Nortons (Symantec) possibly the worse program you can run on a Mac. Uninstall it per the developers directions. You neither need it nor want it.

     

    Cheers

     

    Pete

  • by hsprof,

    hsprof hsprof Jun 14, 2015 8:46 PM in response to petermac87
    Level 1 (0 points)
    Jun 14, 2015 8:46 PM in response to petermac87

    Yeah, I know it causes some conflicts.  As I said, I disabled most of it and removed some Symantec extension that was crashing Firefox.  I use the "Identity" part of the "Internet Security" and all the "Advanced" parts of "Firewall" 'cause I think it protects me online.  Is there something else you'd reccommend?

  • by hsprof,

    hsprof hsprof Jun 14, 2015 8:58 PM in response to hsprof
    Level 1 (0 points)
    Jun 14, 2015 8:58 PM in response to hsprof

    Also, I noticed in my System Report ...

     

    Apple System Log (ASL) Messages:

     

      Source: /var/log/asl

      Size: 131 KB (131,139 bytes)

      Last Modified: 5/26/15 7:18 PM

      Recent Contents: ...

    2015-05-26 18:34:40 -0500 com.apple.launchd[1]: Throttling respawn: Will start in 9 seconds

    2015-05-26 18:34:49 -0500 postfix/master[6505]: fatal: open lock file /var/lib/postfix/master.lock: cannot open file: Permission denied

    2015-05-26 18:34:50 -0500 com.apple.launchd[1]: Exited with code: 1

    2015-05-26 18:34:50 -0500 com.apple.launchd[1]: Throttling respawn: Will start in 9 seconds

    2015-05-26 18:34:59 -0500 postfix/master[6510]: fatal: open lock file /var/lib/postfix/master.lock: cannot open file: Permission denied

    2015-05-26 18:35:00 -0500 com.apple.launchd[1]: Exited with code: 1

                                       2015-05-26 18:35:00 -0500 com.apple.launchd[1]: Throttling respawn: Will start in 9 seconds

     

    which just repeats.

     

    … and under Sync Services:

     

    May 26 19:05:04 Brads-MacMini-2.local postfix/master[379]: fatal: open lock file /var/lib/postfix/master.lock: cannot open file: Permission denied

     

    of which there are many more.

      Sourc

  • by petermac87,

    petermac87 petermac87 Jun 15, 2015 2:11 AM in response to hsprof
    Level 5 (7,402 points)
    Jun 15, 2015 2:11 AM in response to hsprof

    No, I would not recommend any anti virus or security software for a Mac. It is not required and will only slow down your Mac.

     

    Pete

  • by thomas_r.,

    thomas_r. thomas_r. Jun 15, 2015 6:15 AM in response to hsprof
    Level 7 (30,924 points)
    Mac OS X
    Jun 15, 2015 6:15 AM in response to hsprof

    hsprof wrote:

     

    I disabled most of it and removed some Symantec extension that was crashing Firefox.  I use the "Identity" part of the "Internet Security" and all the "Advanced" parts of "Firewall" 'cause I think it protects me online.

     

    Norton doesn't do a good job of protecting you.

     

    As long as Norton is installed, further troubleshooting efforts are wasted. (Yes, it's really that bad!) Removing it entirely is the first thing you need to do. Most likely, that will fix the problem, but if not, it still is something that must be done before we can proceed with further advice. Be sure to remove it only using the uninstaller provided by Symantec. The Norton installer will offer to uninstall Norton if it detects that it is installed. Unfortunately, since you have removed part of Norton, it's entirely possible that you may need to reinstall it before it will allow you to remove it.

  • by Drew Reece,

    Drew Reece Drew Reece Jun 15, 2015 7:04 AM in response to hsprof
    Level 5 (7,547 points)
    Notebooks
    Jun 15, 2015 7:04 AM in response to hsprof

    Background applications can fail for a number of reasons.

     

    Look at your final RAM usage - there is 14GB of swap used - that is RAM that has been saved to disk because there wasn't enough room for it in the physical memory. You have 16GB of RAM - which is plenty for normal use, so something is requiring a lot more RAM than you have installed. Swap (stored on disk) is many times slower than RAM. I'd suggest that some processes are failing due to memory pressure - the OS can kill apps or services that are not in use when RAM is required elsewhere. Etrecheck normally states when memory pressure kills jobs, however this version may be different.

     

    Personally I would start by rebooting. Disable all of Symantec's software if you want to see if that is the cause of some of your issues - it clearly isn't protecting you from whatever 'rover.ebay.com' is doing (I don't know what that is or what it does to you, some websites simply have terrible adverts, try another browser with no history to see if it is cookies that are provoking the popups).

     

    Uninstalling Norton may be easier. If you do not want to remove Norton then you can boot into safe mode (hold shift at startup). That will disable all third party startup items & many Apple extensions too. Diagnosing your issues will still be complex because you have to take into account what is disabled by safe mode.

    Try safe mode if your Mac doesn't finish starting up - Apple Support

    Limited graphics performance in OS X recovery or safe mode - Apple Support


    Repair the permissions if you think it will help with the permission denied messages. It is in Disk Utility's first aid tab.

    Your log output could be caused by Norton - third party software with a lot of system access can ruin the entire OS. Please stop ignoring the advice given here -

    I have never run Norton & never experienced the issues you are seeing.

     

    What exactly do you think Norton is protecting you from? OS X has a built in firewall. OS X has a built in anti malware blocker (Xprotect). OS  X has no 'identity protection' built in but are you really sure you need it?

  • by hsprof,

    hsprof hsprof Jun 15, 2015 3:44 PM in response to Drew Reece
    Level 1 (0 points)
    Jun 15, 2015 3:44 PM in response to Drew Reece

    Wow.  Thanks everyone for your input.  OK OK OK!  I'll trash all that Norton stuff (free from Comcast).

     

    I assumed my occasional slowness was due to how many windows and tabs I keep open.  Safari seems to really eat up the resources.  I usually keep Safari and Firefox open together, using each for different kind of stuff -- both with lots of tabs.  If things run too slowly, I'll close some windows, or even quit Safari.

     

    My rover.ebay.com issue seems to be mild compared to what others report.  As I posted yesterday, I'm now more concerned with the [failed] stuff from Etre.  I'll now uninstall Norton, restart, and run Etre again.  Be back soon!

  • by hsprof,

    hsprof hsprof Jun 15, 2015 7:22 PM in response to Drew Reece
    Level 1 (0 points)
    Jun 15, 2015 7:22 PM in response to Drew Reece

    Sorry for the delay -- got called away.  Then, after uninstalling all Symantec Stuff and restarting, I lost my custom system and doc prefs.  So, I opened in TechTool Pro 7 and rebuilt the permissions, volume structures, and file structures.  While I was there, I had the RAM checked.  After rebooting, I ran Etre with these results:

     

    EtreCheck version: 2.2 (132)

    Report generated 6/15/15 9:00 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        Mac mini (Late 2012) (Technical Specifications)

        Mac mini - model: Macmini6,1

        1 2.5 GHz Intel Core i5 CPU: 2-core

        16 GB RAM

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

        Intel HD Graphics 4000 - VRAM: 768 MB

            SONY TV 1920 x 1080 @ 60 Hz

     

    System Software: ℹ️

        OS X 10.8.5 (12F2518) - Time since boot: 0:2:46

     

    Disk Information: ℹ️

        APPLE HDD HTS545050A7E362 disk1 : (500.11 GB)

            disk1s1 (disk1s1) <not mounted> : 210 MB

            iHDD 500GB (disk1s2) /Volumes/iHDD 500GB : 484.63 GB (407.37 GB free)

            eDrive (disk1s3) <not mounted> : 15.00 GB

     

        OWC Mercury Electra 6G SSD disk0 : (240.06 GB)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            iSSD 240GB (disk0s2) / : 239.20 GB (122.82 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ℹ️

        GenesysLogic USB3.0 Hub

            asmedia ASM1051 320.07 GB

            disk4s1 (disk4s1) <not mounted> : 32 KB

            H 214GB (disk4s3) /Volumes/H 214GB : 213.61 GB (16.01 GB free)

            H 84GB (disk4s5) /Volumes/H 84GB : 83.66 GB (14.84 GB free)

            Flash Drive 16GB (disk4s7) /Volumes/Flash Drive 16GB : 15.82 GB (5.29 GB free)

            G4 eDrive (disk4s9) <not mounted> : 6.44 GB

            asmedia ASM1051 500.11 GB

            disk3s1 (disk3s1) <not mounted> : 210 MB

            E 157GB (disk3s2) /Volumes/E 157GB : 157.11 GB (45.02 GB free)

            E 343GB (disk3s3) /Volumes/E 343GB : 342.52 GB (170.58 GB free)

            asmedia ASM1051 500.11 GB

            disk2s1 (disk2s1) <not mounted> : 32 KB

            G 465GB (disk2s3) /Volumes/G 465GB : 499.97 GB (84.83 GB free)

            GenesysLogic USB3.0 Hub

                GenesysLogic USB3.0 Hub

        Mitsumi Electric Hub in Apple Extended USB Keyboard

            Logitech USB Receiver

            Mitsumi Electric Apple Extended USB Keyboard

        American Power Conversion Back-UPS RS 1500 FW:8.g9 .D USB FW:g9 

        GenesysLogic USB2.0 Hub

            GenesysLogic USB2.0 Hub

                SanDisk Cruzer Glide 16.01 GB

            disk5s1 (disk5s1) <not mounted> : 32 KB

            tf (disk5s3) /Volumes/tf : 15.87 GB (14.98 GB free)

                GenesysLogic USB2.0 Hub

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [loaded]    com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]

        [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]

     

            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]

     

            /Volumes/E 157GB/Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.4) [Click for support]

     

            /Volumes/E 157GB/Applications/TechTool Pro 7.app

        [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

        [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]

     

    Problem System Launch Daemons: ℹ️

        [failed]    org.postfix.master.plist [Click for details]

     

    Launch Agents: ℹ️

        [running]    com.Logitech.Control Center.Daemon.plist [Click for support]

        [running]    com.micromat.TechToolProAgent.plist [Click for support]

        [not loaded]    com.motorola.MDMUpdater.plist [Click for support]

        [not loaded]    com.motorola.motohelper.plist [Click for support]

        [not loaded]    com.motorola.motohelperUpdater.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.freemacsoft.appcleanerd.plist [Click for support]

        [running]    com.micromat.TechToolProDaemon.plist [Click for support]

        [not loaded]    com.motorola-mobility.mmcfgd.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [running]    com.prosofteng.DGMonitor.plist [Click for support]

        [loaded]    com.shirtpocket.backupbytime.plist [Click for support]

        [loaded]    uk.co.markallan.clamxav.clamscan.plist [Click for support]

        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]

     

    User Login Items: ℹ️

        ChronoSync Scheduler    Application  (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

        Canon IJ Network Scanner Selector2    Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        AppCleaner Helper    Application  (/Volumes/iHDD 500GB/Downloads - Global/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)

     

    Internet Plug-ins: ℹ️

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

        FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.1

        AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

        Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

        RealPlayer Plugin: Version: Unknown [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        DirectorShockwave: Version: 12.1.8r158 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 45 Check version

     

    User internet Plug-ins: ℹ️

        fbplugin_1_0_3: Version: Unknown [Click for support]

        fileEditTool10: Version: 1.0 [Click for support]

        Move-Media-Player: Version: npmnqmp 071505000006 [Click for support]

        Java Applet: Version: 10.0.2

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        Java  [Click for support]

        Logitech Control Center  [Click for support]

        TechTool Protection  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

           156%    firefox

            38%    mds

            22%    com.apple.coremedia.videodecoder

            11%    Finder

            10%    plugin-container

     

    Top Processes by Memory: ℹ️

        1.09 GB    firefox

        557 MB    mds

        426 MB    Preview

        311 MB    WebProcess

        246 MB    plugin-container

     

    Virtual Memory Information: ℹ️

        9.52 GB    Free RAM

        6.48 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information: ℹ️

        Jun 15, 2015, 08:56:39 PM    Self test - passed

        Jun 15, 2015, 06:56:03 PM    /Library/Logs/DiagnosticReports/Finder_2015-06-15-185603_[redacted].hang

        Jun 15, 2015, 04:42:22 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ClamXav_2015-06-15-164222_[red acted].crash

     

     

     

    I'd like to note that every morning I have SuperDuper! 2.7.5 rebuild the permissions before copying my main drive to another drive.

     

    I'd also like to note that I was thrilled, Drew, to see the old dogcow as your icon!  Brought me back to the days of my Mac Plus, System 6, and first Mac Bible.  My, we've come a long way!  While I'm reminiscing, I still use my IIe and 5.25" floppies to run my laser disc presentations in the classroom!

     

    Lastly, if it's not inappropriate to ask here, I have a few unrelated questions:

    1. Does it still help to occasionally zap the pram?  (I did on my last reboot).

    2. I get a WHOLE bunch of found but not expected ACLs when rebuilding permissions.  Don't know what that is (though I think it has to do with preserving my finder icon layouts, which is important to me).  Should I do anything about that?

     

    Other than that, I seem to have been nicely upgraded by this forum.  Thanks again to all those spending time just to help me!

  • by Drew Reece,

    Drew Reece Drew Reece Jun 15, 2015 7:58 PM in response to hsprof
    Level 5 (7,547 points)
    Notebooks
    Jun 15, 2015 7:58 PM in response to hsprof

    You'll want to give it a few hours of normal usage, the first report was after 6 days of running, so that could account for the large swap usage if something was steadily using up all your RAM. Check on it to see if it spirals out of control again.

     

    Repairing permissions

    This reads the lists of installed packages & sets the file permissions according to the rules set in the package receipts. It is pointless doing that every day as part of SuperDuper! I do it when I get around to it (maybe every few months or if the OS is reporting permissions errors). You could create a specific monthly schedule to repair the permissions in SuperDuper! but that still seems a little excessive to me.

    See this list for errors to ignore during the process…

    Mac OS X: Disk Utility's Repair Disk Permissions messages that you can safely ignore - Apple Support

    It's probably more important to run the verify option in Disk Utilities first aid tab. Run that every few months or weeks if you want to be sure the file system is not failing or damaged. Tech Tool Pro will do more checks but I'm wary of relying on third party disk tools, personally I'd rather spend the time making good backups of everything (all hardware fails eventually).

     

    PRAM saves a few system settings, Apple have info on that at…

    How to Reset NVRAM on your Mac - Apple Support

    Basically if the sound, display & startup disk settings are going haywire zap the PRAM, otherwise it can be left alone.

     

    Your postfix still looks like it is crashing or failing to run. I wonder if you are getting the same errors in the logs that were complaining about the permissions on the lock file.

     

    Inside an admin account you can run this in Terminal (inside /Applications/Utilities) to list the permissions on that file…

    sudo ls -l /var/lib/postfix/master.lock

     

    It will prompt for the admin password with no feedback as you type the password..

    Mine looks like this on 10.9.

    [~]$ sudo ls -l /var/lib/postfix/master.lock

    -rw-------  1 _postfix  wheel  33 12 Feb 03:25 /var/lib/postfix/master.lock

    I suspect 10.8 will have similar privileges, I may be able to double check tomorrow unless someone else has the info to hand. Wait for help if you are unsure about editing the permissions on it

     

     

    moof!

  • by BobHarris,

    BobHarris BobHarris Jun 16, 2015 6:24 AM in response to hsprof
    Level 6 (19,432 points)
    Mac OS X
    Jun 16, 2015 6:24 AM in response to hsprof

    You might ask yourself why Firefox is chewing up 156% CPU, or was that just an anomaly?

  • by Drew Reece,

    Drew Reece Drew Reece Jun 16, 2015 8:26 AM in response to BobHarris
    Level 5 (7,547 points)
    Notebooks
    Jun 16, 2015 8:26 AM in response to BobHarris

    BobHarris wrote:

     

    You might ask yourself why Firefox is chewing up 156% CPU, or was that just an anomaly?

    Good point Bob.

     

    Check for any updates to any Firefox extensions (if you use them). Disable them to see if it is any better then try enabling them one by one if you want to track down which ones are problematic, they may conflict with each other or with a particular site, so you may need to do some sleuthing.

  • by hsprof,

    hsprof hsprof Jun 16, 2015 1:28 PM in response to Drew Reece
    Level 1 (0 points)
    Jun 16, 2015 1:28 PM in response to Drew Reece

    Thanks Drew and Bob.  I interpreted Drew's advice to monitor things for a while to mean I should wait a few days to re-post, but I did run and save piece of Etre since then.  (I just figured the Firefox % was from leaving 3 windows with a total of 68 tabs open all the time.  The only extension I have is Ant Video Downloader.)  I always have the latest versions and updates for everything.

     

    Etre Shot 2015-06-15 at 11.17.53 PM

    Etre Shot 2015-06-15 at 11.17.53 PM.png

     

    Etre Shot 2015-06-16 at 1.20.20 PM

    Etre Shot 2015-06-16 at 1.49.16 PM.png

    AND ...

    Etre Shot 2015-06-16 at 1.20.20 PM.png

    Here's the full Etre from now:

     

    EtreCheck version: 2.2 (132)

    Report generated 6/16/15 3:27 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        Mac mini (Late 2012) (Technical Specifications)

        Mac mini - model: Macmini6,1

        1 2.5 GHz Intel Core i5 CPU: 2-core

        16 GB RAM

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

        Intel HD Graphics 4000 - VRAM: 768 MB

            SONY TV 1920 x 1080 @ 60 Hz

     

    System Software: ℹ️

        OS X 10.8.5 (12F2518) - Time since boot: 18:30:30

     

    Disk Information: ℹ️

        APPLE HDD HTS545050A7E362 disk1 : (500.11 GB)

            disk1s1 (disk1s1) <not mounted> : 210 MB

            iHDD 500GB (disk1s2) /Volumes/iHDD 500GB : 484.63 GB (406.83 GB free)

            eDrive (disk1s3) <not mounted> : 15.00 GB

     

        OWC Mercury Electra 6G SSD disk0 : (240.06 GB)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            iSSD 240GB (disk0s2) / : 239.20 GB (113.95 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ℹ️

        GenesysLogic USB3.0 Hub

            asmedia ASM1051 320.07 GB

            disk4s1 (disk4s1) <not mounted> : 32 KB

            H 214GB (disk4s3) /Volumes/H 214GB : 213.61 GB (50.71 GB free)

            H 84GB (disk4s5) /Volumes/H 84GB : 83.66 GB (15.05 GB free)

            Flash Drive 16GB (disk4s7) /Volumes/Flash Drive 16GB : 15.82 GB (5.29 GB free)

            G4 eDrive (disk4s9) <not mounted> : 6.44 GB

            asmedia ASM1051 500.11 GB

            disk3s1 (disk3s1) <not mounted> : 210 MB

            E 157GB (disk3s2) /Volumes/E 157GB : 157.11 GB (46.49 GB free)

            E 343GB (disk3s3) /Volumes/E 343GB : 342.52 GB (170.48 GB free)

            asmedia ASM1051 500.11 GB

            disk2s1 (disk2s1) <not mounted> : 32 KB

            G 465GB (disk2s3) /Volumes/G 465GB : 499.97 GB (84.84 GB free)

            GenesysLogic USB3.0 Hub

                GenesysLogic USB3.0 Hub

        Mitsumi Electric Hub in Apple Extended USB Keyboard

            Logitech USB Receiver

            Mitsumi Electric Apple Extended USB Keyboard

        American Power Conversion Back-UPS RS 1500 FW:8.g9 .D USB FW:g9 

        GenesysLogic USB2.0 Hub

            GenesysLogic USB2.0 Hub

                GenesysLogic USB2.0 Hub

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [loaded]    com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]

        [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]

     

            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]

     

            /Volumes/E 157GB/Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.4) [Click for support]

     

            /Volumes/E 157GB/Applications/TechTool Pro 7.app

        [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

        [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]

     

    Problem System Launch Agents: ℹ️

        [failed]    com.apple.coreservices.appleid.authentication.plist [Click for details]

        [failed]    com.apple.printtool.agent.plist [Click for details]

        [failed]    com.apple.scopedbookmarkagent.xpc.plist [Click for details]

     

    Problem System Launch Daemons: ℹ️

        [failed]    com.apple.coresymbolicationd.plist [Click for details]

        [failed]    com.apple.wdhelper.plist

        [failed]    org.postfix.master.plist [Click for details]

     

    Launch Agents: ℹ️

        [running]    com.Logitech.Control Center.Daemon.plist [Click for support]

        [running]    com.micromat.TechToolProAgent.plist [Click for support]

        [not loaded]    com.motorola.MDMUpdater.plist [Click for support]

        [not loaded]    com.motorola.motohelper.plist [Click for support]

        [not loaded]    com.motorola.motohelperUpdater.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.freemacsoft.appcleanerd.plist [Click for support]

        [running]    com.micromat.TechToolProDaemon.plist [Click for support]

        [not loaded]    com.motorola-mobility.mmcfgd.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [running]    com.prosofteng.DGMonitor.plist [Click for support]

        [loaded]    com.shirtpocket.backupbytime.plist [Click for support]

        [loaded]    uk.co.markallan.clamxav.clamscan.plist [Click for support]

        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]

     

    User Login Items: ℹ️

        ChronoSync Scheduler    Application  (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

        Canon IJ Network Scanner Selector2    Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        AppCleaner Helper    Application  (/Volumes/iHDD 500GB/Downloads - Global/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)

     

    Internet Plug-ins: ℹ️

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

        FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.1

        AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

        Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

        RealPlayer Plugin: Version: Unknown [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        DirectorShockwave: Version: 12.1.8r158 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 45 Check version

     

    User internet Plug-ins: ℹ️

        fbplugin_1_0_3: Version: Unknown [Click for support]

        fileEditTool10: Version: 1.0 [Click for support]

        Move-Media-Player: Version: npmnqmp 071505000006 [Click for support]

        Java Applet: Version: 10.0.2

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        Java  [Click for support]

        Logitech Control Center  [Click for support]

        TechTool Protection  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            42%    firefox

            37%    plugin-container

            24%    com.apple.coremedia.videodecoder

            20%    mds

            14%    mdworker(4)

     

    Top Processes by Memory: ℹ️

        1.46 GB    firefox

        868 MB    WebProcess

        639 MB    mds

        426 MB    plugin-container

        246 MB    Finder

     

    Virtual Memory Information: ℹ️

        3.01 GB    Free RAM

        13.00 GB    Used RAM

        6.85 GB    Swap Used

     

    Diagnostics Information: ℹ️

        Jun 15, 2015, 11:43:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Internet Security_2015-06-15-234317_[redacted].crash

        Jun 15, 2015, 08:56:39 PM    Self test - passed

        Jun 15, 2015, 06:56:03 PM    /Library/Logs/DiagnosticReports/Finder_2015-06-15-185603_[redacted].hang

        Jun 16, 2015, 12:00:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Internet Security_2015-06-16-000025_[redacted].crash

        Jun 15, 2015, 11:01:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AppCleaner Helper_2015-06-15-230108_[redacted].crash

        Jun 15, 2015, 04:42:22 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ClamXav_2015-06-15-164222_[red acted].crash

  • by hsprof,

    hsprof hsprof Jun 16, 2015 2:09 PM in response to BobHarris
    Level 1 (0 points)
    Jun 16, 2015 2:09 PM in response to BobHarris

    Also, I'm wondering if Activity Monitor data would be helpful at all?

     

    Activity Monitor Shot 2015-06-16 at 3.59 PM

    Activity Monitor Shot 2015-06-16 at 3.59 a redacted PM.png

     

    Activity Monitor Shot 2015-06-16 at 3.59 b PM.png

  • by Drew Reece,

    Drew Reece Drew Reece Jun 16, 2015 3:16 PM in response to hsprof
    Level 5 (7,547 points)
    Notebooks
    Jun 16, 2015 3:16 PM in response to hsprof

    You are still running out of RAM, that means the OS will store the RAM as swap, slowing the OS. You may not notice, but it can occasionally be a reason for the spinning beach ball that should be reduced by the fact you have an SSD.

     

    If you still have many tabs open close them & see if it helps. It looks like Firefox & Safari (WebProcess) are 2 large users of the memory along with Flash. You may consider setting Flash to load on click if you plan on having many windows open. I think it is in 'Tools > Add ons', Plugins. Set Flash to 'ask to activate'. Safari has a 'Click to Flash' extension if you want to do a similar thing in that browser. I have avoided Flash for sometime since it used to use a lot of resources - it may be better nowadays.

     

    mds is Spotlight, I wonder if it is indexing new content.

    I don't know what com.apple.coremedia.videodecoder is doing?

     

    If you use 'AppCleaner Helper.app' move it to the SSD, there isn't much point having it on the HD if that disk is likely to spin down. It is set as a login item, delete the old item in System Preferences & set up that app again when it is installed on the boot disk.

     

    You are still getting launchd failures, but there are no new logs.

     

    Logitech Control Center has a newer version, 3.9.2 (it may be fixes for newer OS's).

    http://support.logitech.com/en_us/downloads

     

    p.s. Use cmd+shift+4 then hit spacebar. It will screenshot a whole window when you click in it with the camera icon. It can help to see the whole picture

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