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Helpful answers
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Jun 17, 2015 11:26 AM in response to Susan Rabbby jeffd55,Hello Susan,
Thank you for using Apple Support Communities.
I see where your MacBook Air doesn't complete the startup process. The following article will provide information on the startup process and what you should see as it progresses. If it stops anywhere along the way, the article also provides information on steps to take at that point.
About the screens you see when your Mac starts up - Apple Support
Regards,
Jeff D.
