Q: I cannot delete iPhone keyboard shortcuts.  They keep restoring.

Yes, pages 17 & 18 have the solution.  However, having the problem fixed and thinking back on it, I'm not sure it's necessary to delete all of your shortcuts.  I'm guessing that once you get rid of that 2013 file that contains the zombie shortcuts, they shouldn't reappear and you can probably leave your current shortcuts in place.  Since you can now add and delete without them reappearing, it would make sense that deleting all of them may not be required.  Since I just deleted everything without trying that, I don't know if it works, but it might be worth a try.

Agreed. I didn't delete all my shortcuts. I just deleted what I didn't want an each device.

Thank you guys for taking the time to respond. I will take a look. Thanks again.

Okay guys if you could give me some guidance here that would be awesome.

I downloaded iBackupBot and even though I get a couple of error messages it finally opens up all of my back ups. They date back to October 2014. I have a total of 13 back ups excluding the latest one...should I delete all of those? Where are these back up stored to begin with? (That's more of a for my knowledge question than anything else.

Okay now back to following the steps. I will let you know who it goes. >>>

Okay ignore the above...I deleted all but the last 3 just to make sure I had some back ups in case something goes wrong. Followed up all the instructions so except the go to sleep one lol.

I'm surprised you had 13 backups of the same device. I had 1.

You can see your backups by going into iTunes/preferences/devices.

Just make sure that you edit the latest backup and you restore the latest backup.

If you edit backup 3 and restore say backup 2, it's not going to work!

I'm surprised too!  There's no need to keep any backups other than your most recent one.  It could get confusing.  Pagemakers is right, you must only restore from your most recent "clean" backup Or it won't work.  The backups and corrupted files are being stored on your iPhone and most importantly in iTunes backups.  That's where you need to delete the folders and files.

Sorry, I'm on a business trip and can't make timely responses.  I'm also using my iPad to type these messages and it's not a very efficient way to respond.

OMG YOU GUYS!!! This is great. ITS FIXED. I CANT BELIEVE IT. I AM SORRY FOR THE CAPS BUT I'M EXCITED.

This has been bugging me since the iP6 came out...and all my attempts to find a solution had not worked. Why hasn't Apple fixed this? Its just ridiculous. These are extremely expensive devices...you would think this is something that can be easily get fixed...but what the **** do I know. These shortcuts are extremely important to me and having them work effectively was huge. I also created a couple of new ones and deleted them to see if any new shortcuts would rise up from the dead and they didn't. After several reboots...everything looks good.

pagemakers4 and Pickinic, THANK YOU...you guys have made my year.

Dear Chris --

This problem has been driving me crazy for a year now across all my Apple devices. I have spent countless hours searching for a fix in vain when I finally found yours. I tried it about a week ago, and the duplicate shortcuts haven't returned yet, the longest they've ever stayed away. If this turns out to be a permanent fix (and it really looks like it is), I can't thank you enough! What a relief to be rid of those stupid un-deletable shortcuts! Thanks a million!

And thanks also for the clear and easy to follow instructions and detailed information! Of course, I checked off "this helped me", too bad they don't have a "this saved me from landing in the nut house" button for me to click on!

Juankyrivera:  You're welcome.  It was truly a team effort from people who don't even know each other AND NO help from Apple.  I hope others find this solution as well.

Jim

FYI: no fix from Apple in iOS 9 either.  Will have to do it this way, but wow - if they are reading this, would not exactly be rocket science to send out a patch to do this for folks who are uncomfortable using Terminal...

Wow. That's shocking but kind of understandable of apple lately.

It's been a year + with no fix.  It can join the other unfixed ranks of...

1. iOS wifi synching
2. OSX graphical email signatures bug

And a host of other items I've reported to Apple over the years. Kind of makes you think, why bother.

PS: these forums are hateful  to use on iOS devices.

I've been dealing with this issue for months! I finally called Apple and then worked with them for over a month and I thought it was a lost cause. I finally stumbled upon this! I followed the instructions to a tee and deleted the CoreDataUbiquitySupport (I didnt have the CloudUserDictionary.sqlite file).

The good news is the duplicated shortcuts on my phone are gone ...

The bad news is the shortcuts aren't synching back to my phone, which means the shortcut list is now blank. Any suggestions here?

Thanks in advance

After the fix did you delete ALL shortcuts?

If the answer is yes, then you shouldn't have. If you've deleted them they have all gone for good.

Or have I misunderstood your post?