HT204570: Get help with your iCloud Photo Library

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rvbberglves
Level 1 (0 points)
iPhone

Q: iCloud photo library not updating

Photos on all my devices were uploading fine until a couple weeks ago, now none of the new pictures that I take on my iPhone will upload to iCloud.  622 and counting.  Would be nice to know what is going on.

iPhone 6, iOS 8.3, Photos app

Posted on Jun 2, 2015 4:15 PM

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rvbberglves

Q: iCloud photo library not updating

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  • by drwizo,

    drwizo drwizo Jun 11, 2015 10:56 AM in response to rvbberglves
    Level 1 (0 points)
    Jun 11, 2015 10:56 AM in response to rvbberglves

    I had this issue too and noticed that nobody is getting a reply. Here's what I just did which reset my problem. I noticed in iCloud Settings that both my iPhone and my iPad (which were not sending photos to my iCloud Photos) had a message which read 'Updating 1 photo' but it would not clear. So instead of turning off and then back on (thus having to delete and redownload stuff to my devices) I tried this:

     

    Just plug in your iPhone / iPad to the computer and do a manual import of the photos you currently have online. That imported the photos and also cleared the message. I also just did a test with a new photo I took and it synced fine.

     

    Now the important thing will be to determine what caused the process to get stuck in the first place. I can think of two scenarios based on my setup but can't be clear: One is that I received a rather large video via whatsapp which was not synced and also I had plugged my iPhone directly to my computer over the weekend for it to charge and did not check when I unplugged it; maybe it was halfway through a sync?

     

    Anyway, hope this works for you as well.

  • by rvbberglves,

    rvbberglves rvbberglves Jun 18, 2015 11:57 PM in response to drwizo
    Level 1 (0 points)
    iPhone
    Jun 18, 2015 11:57 PM in response to drwizo

    I did just as you described, manually transferred photos to computer from phone, but no new photos are syncing.  It now says 902 items to upload.  Nothing I take on my iPhone will sync to the iCloud Photo Library.......so incredibly annoying.