agibbo92

Q: how to change apple id in app store to conduct updates

I can't figure out how to change the apple id in the app store.  I sign in with my id, but when I go to do an update it has someone else's id in the box and won't let me click to change it.  Thank you!

Mac Pro, OS X Yosemite (10.10)

Posted on Jun 19, 2015 12:19 PM

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Q: how to change apple id in app store to conduct updates

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  • by lllaass,Apple recommended

    lllaass lllaass Jun 19, 2015 12:22 PM in response to agibbo92
    Level 10 (190,672 points)
    Apple Watch
    Jun 19, 2015 12:22 PM in response to agibbo92

    - Apps are locked to the account that purchased them.

    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.


    If you want to update those apps and can't access the account yo will have delete the app and purchjase it with your account.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 19, 2015 3:19 PM in response to agibbo92
    Level 10 (208,037 points)
    Applications
    Jun 19, 2015 3:19 PM in response to agibbo92

    Do you recognize the ID, or have you never seen it before?