HT204439: Use iTunes Match on your computer, iPhone, iPad, or iPod touch

Learn about Use iTunes Match on your computer, iPhone, iPad, or iPod touch
squirt68
Level 1 (0 points)

Q: I can't download update on Itunes because it says I have purchased items that have not been transferred to the library??

I plugged my phone into the computer for an update to be done.  When doing so it goes through ITunes.  I chose Download and Update when the window popped up and then I got another window that said.....

 

There are purchased items on the IPhone that have not been transferred to your ITunes library.  You should transfer these items to your iTunes library before updating this iPhone.

 

I have no idea what this is talking about.  Can you please tell me how to find this out and make sure I have everthing taken care of.  Thank You

iPhone 5

Posted on May 16, 2013 8:05 AM

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squirt68

Q: I can't download update on Itunes because it says I have purchased items that have not been transferred to the library??

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 May 16, 2013 8:56 AM in response to squirt68
    Level 10 (85,408 points)
    iPod
    May 16, 2013 8:56 AM in response to squirt68

    There are apps on the iPhone that are not in your local library, or are newer on the device. You should transfer these so that if it becomes necessary to restore the iPhone you have the correct apps to restore. Note that during restore data that belongs to each app can only be restored if the app is on the device.

     

    Normally you will want to sync and backup your device in advance of an update, alternatively use File > Device > Transfer Purchases.

     

    If this isn't the computer that the device normally syncs with then see Recover your iTunes library from your iPod or iOS device.

     

    tt2

  • by mozzez,

    mozzez mozzez Jun 20, 2015 9:23 AM in response to turingtest2
    Level 1 (0 points)
    Jun 20, 2015 9:23 AM in response to turingtest2

    Good grief!  Why don't they take the extra line of code, on the pop-up, to say:  'Hey if you need to transfer purchases... just do this -> File > Device > Transfer Purchases.' ???  I don't get why Apple makes some of these things a mystery?  ...I don't care to become an expert at OSs, otherwise I'd probably use another platform.

    Thanks for the pointer turingtest2 !

  • by turingtest2,

    turingtest2 turingtest2 Jun 20, 2015 7:25 PM in response to mozzez
    Level 10 (85,408 points)
    iPod
    Jun 20, 2015 7:25 PM in response to mozzez

    You're welcome.

     

    tt2