HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
jonwilly

Q: No mail showing on email page

When accessing mail page is blank

iPad 2

Posted on Jun 21, 2015 11:53 AM

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Q: No mail showing on email page

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  • Helpful answers

  • by Demo,

    Demo Demo Jun 21, 2015 12:04 PM in response to jonwilly
    Level 10 (95,476 points)
    iPad
    Jun 21, 2015 12:04 PM in response to jonwilly

    Close the mail app and force restart the iPad. No data will be lost or affected.

     

    Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find the app you want to close. Swipe up on the app's preview to close it.

     

    To force restart the device, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

  • by Pukvibe,Solvedanswer

    Pukvibe Pukvibe Jun 21, 2015 12:48 PM in response to Demo
    Level 1 (10 points)
    Jun 21, 2015 12:48 PM in response to Demo

    I have the same problem. Restart did not help.  Any suggestions please

  • by jonwilly,

    jonwilly jonwilly Jun 22, 2015 3:18 AM in response to Demo
    Level 1 (0 points)
    Jun 22, 2015 3:18 AM in response to Demo

    Thanks, I have tried that but no joy. 

  • by Msbrass,

    Msbrass Msbrass Jun 23, 2015 2:04 PM in response to jonwilly
    Level 1 (0 points)
    Jun 23, 2015 2:04 PM in response to jonwilly

    I am having the same issue.  Nearly blank page when I open up email.  The email icon shows 5 messages in the corner of icon but when I open it the page is nearly blank.  Just happened yesterday, never happened before.  Any help would be appreciated.  Tried your first suggestion, no luck.