thepianomanontario
Level 1 (4 points)

Q: I am an artist with music on apple music streaming. I cannot log in to connect with my apple id.

I am an artist with music on Apple iTunes and Apple music streaming. I can't log in to my account using my apple id to manage my artist profile. I get a message "your apple id is not enabled for iTunes connect". I have checked my id and it is registered with apple. How can I enable my id?

Posted on Jun 18, 2015 5:11 PM

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thepianomanontario

Q: I am an artist with music on apple music streaming. I cannot log in to connect with my apple id.

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  • by brenden dv,

    brenden dv brenden dv Jun 20, 2015 2:39 PM in response to thepianomanontario
    Community Specialists
    Jun 20, 2015 2:39 PM in response to thepianomanontario

    Hello thepianomanontario,

     

    I'm sorry to hear you are having these issues with your account. If you are looking for more information and support for your iTunes Connect account, you may find the following page helpful:

     

    iTunes Connect - Support - Apple Developer

     

    Sincerely,

    - Brenden

  • by thepianomanontario,

    thepianomanontario thepianomanontario Jun 22, 2015 1:02 PM in response to brenden dv
    Level 1 (4 points)
    Jun 22, 2015 1:02 PM in response to brenden dv

    Sorry Brenden;

    This didn't help at all. I don't have a clue what to do. None of this info on the links you gave seemed to apply to me. My album is on iTunes and the new Apple Music streaming service. cdBaby.com recommended I log on to iTunes connect to manage my artist profile. I went to iTunes and established an Apple id as directed. Then tried to log in to iTunes and I get that message everyone else seems to be getting "your apple id is not enabled for iTunes". Hope someone else has had the same experience so they can tell me exactly what to do. Thanks

  • by fileitao,Helpful

    fileitao fileitao Jul 1, 2015 1:15 AM in response to thepianomanontario
    Level 1 (5 points)
    Jul 1, 2015 1:15 AM in response to thepianomanontario

    Hi, I'm also an artist with my music on iTunes and Apple Music.

    I can log in iTunes Connect website, but there is no option to change the profile photo, etc.

    Apple, could you help me?

    Thanks,

    Filipe

  • by thepianomanontario,

    thepianomanontario thepianomanontario Jul 1, 2015 7:10 AM in response to fileitao
    Level 1 (4 points)
    Jul 1, 2015 7:10 AM in response to fileitao

    Hey, I still have been unable to log in to manage my profile. I changed my password several times and over 3 weeks time I have received no help. All they do is give me the link to log in which keeps giving the message "your apple i.d. is not enabled for iTunes connect". How did you get logged in?

  • by Note To Self: Don't Die!,

    Note To Self: Don't Die! Note To Self: Don't Die! Jul 1, 2015 3:04 PM in response to thepianomanontario
    Level 1 (0 points)
    Jul 1, 2015 3:04 PM in response to thepianomanontario

    all the suggestions here are for App Developers and IBook sellers...

     

    to follow the same process as a musician the criteria Apple says we need to have is 10 or 20 albums in the iTunes store, basically this criteria is for Music Distributers or large Record Labels to be able to place music for sale in iTunes.

     

    What many musicians want is just to update their "Connect" page for their bands. We already use music distributers to place our music for sale on iTunes.

     

    where we are stuck is we have applied to manage our bands on "connect" - we've been approved and now we can't login to the connect app and when we login to the website we can login but the website has ZERO features or tools to actually update our "connect" page or even post to it.

     

    The only way I can post to my connect page is via the iPhone Music app.  Someone clearly didn't think this through properly!


    musicians haven't set up a "connect" account in the same way as App Developers...  or iBook sellers etc.

     

    why is it that we musicians are dumped on this without proper guidance or perhaps the infrastructure for musicians hasn't been properly set up?

     

    if I have been approved to manage my band on the "connect" feature of iTunes Connect and I can login and post updates to my band's "connect" page why oh why can't I login to the connect app?

     

    and why when I login via safari browser there is no way to update my band's "connect" page?

     

    Obviously some bands have been able to do this as they have the large photo at the top of their "Connect" page.

     

    any tips or advice?

     

  • by thepianomanontario,

    thepianomanontario thepianomanontario Jul 1, 2015 3:39 PM in response to Note To Self: Don't Die!
    Level 1 (4 points)
    Jul 1, 2015 3:39 PM in response to Note To Self: Don't Die!

    I got my music placed on iTunes by cd Baby. They promote that you should go to connect to manage your profile. I emailed cd Baby for assistance to get logged in when I couldn't do it. They gave me a short apology that they have no control over Apple and I should go to apple tech assistance. This proved impossible as all they give you are more links that are useless. As you say, some artists seem to be able to accomplish the logging in and management. Maybe these artists could be of assistance? cd Baby should stop promoting an app that does not work.

    pianoman

  • by Note To Self: Don't Die!,

    Note To Self: Don't Die! Note To Self: Don't Die! Jul 1, 2015 4:30 PM in response to thepianomanontario
    Level 1 (0 points)
    Jul 1, 2015 4:30 PM in response to thepianomanontario

    sign up here:

     

    https://www.apple.com/itunes/working-itunes/connect/

     

     

    once approved to manage your band's page you will be able to post updates via the iPhone music app but that is all... you have no way to update your page with the banner photo or artwork for some strange reason.

     

    hopefully someone at apple will pull their finger out soon...

  • by thepianomanontario,

    thepianomanontario thepianomanontario Jul 1, 2015 6:31 PM in response to Note To Self: Don't Die!
    Level 1 (4 points)
    Jul 1, 2015 6:31 PM in response to Note To Self: Don't Die!

    Nope. That's the same link that will not let me in

    thepianoman

  • by Note To Self: Don't Die!,

    Note To Self: Don't Die! Note To Self: Don't Die! Jul 2, 2015 2:22 AM in response to thepianomanontario
    Level 1 (0 points)
    Jul 2, 2015 2:22 AM in response to thepianomanontario

    dude, you need an apple iCloud email address or iTunes account, use that to login and request to be the account holder for your band on iTunes.

     

    also, do not sign up to "put your music on iTunes" as you aren't a label or distributor...  you want to scroll further down and request access to connect.

     

    you music should already be on iTunes, you click to select your band to request to manage it and then submit the form

     

    this will give you access to your band but you can't modify the page

     

    use the music app on your iPhone to post updates to your band page.

     

    for now.

     

    https://artist.itunes.apple.com/p/artistconnect/

  • by thepianomanontario,

    thepianomanontario thepianomanontario Jul 3, 2015 12:45 PM in response to Note To Self: Don't Die!
    Level 1 (4 points)
    Jul 3, 2015 12:45 PM in response to Note To Self: Don't Die!

    I went to iTunes and established a new account. Downloaded iTunes. Then tried to log in to iTunes connect and still just keep getting the same message: "your apple i.d. is not enabled for iTunes connect". I'm beginning to think this is just a big hoax from apple. Why does it have to be so hard for artists?

    pianoman

  • by Henry Lowengard,

    Henry Lowengard Henry Lowengard Jul 4, 2015 7:54 PM in response to thepianomanontario
    Level 1 (0 points)
    Jul 4, 2015 7:54 PM in response to thepianomanontario

    As noted a little obscurely below, right now, you can't actually manage your band from the desktop iTunes (or iTunes Connect, which merely shows who is currently authorized in your band to post etc. )

    THAT'S RIGHT - YOU HAVE TO USE THE NEW iOS MUSIC APP!

    I got approved today, so I thought I'd test it out - it's indeed pretty obscure , but int h iOs Music app, you can manage your band, add comments to tracks and albums and maybe more that I haven't discovered working with this new undocumented music immigrant.

     

    If you signed up your band and don't have an iDevice, you'll have to wait until Apple brings the desktop Music app (iTunes that is) up to date.

  • by Robert Martin 1,

    Robert Martin 1 Robert Martin 1 Jul 5, 2015 3:00 PM in response to Henry Lowengard
    Level 6 (8,040 points)
    Jul 5, 2015 3:00 PM in response to Henry Lowengard

    Interestingly, I can post to my artist connect page from my iPhone 6, but not from my iPad Mini (1st gen mini). On my phone, on the connect page, I get the tool to author content - which seems to be limited to adding a photo or song or video and a comment. Not anything like what they showed the Foo Fighters have. I could not find any place to edit comments to tracks, etc. Can you help by telling me exactly where in the interface to look?

     

    Thanks,

    Bob Martin

  • by thepianomanontario,

    thepianomanontario thepianomanontario Jul 5, 2015 4:06 PM in response to Robert Martin 1
    Level 1 (4 points)
    Jul 5, 2015 4:06 PM in response to Robert Martin 1

    It would be great if I could just get that far to experience these problems. I still can't get past the log in.

    pianoman

  • by Robert Martin 1,

    Robert Martin 1 Robert Martin 1 Jul 5, 2015 5:10 PM in response to thepianomanontario
    Level 6 (8,040 points)
    Jul 5, 2015 5:10 PM in response to thepianomanontario

    Have you gone here, yet, to request management of your Artist account?

     

    https://artist.itunes.apple.com/p/artistconnect/request?at=10l6Xd&ct=ibr5epxq9r0 023dg02ei5

     

    If not, here are step by step instructions.

     

    http://9to5mac.com/2015/06/09/how-to-get-music-on-apple-music-artist-page/

     

    And once you do, here is a detailed post about what limited options you really have with CONNECT:

     

    http://createdigitalmusic.com/2015/07/heres-apple-music-looks-like-artists/

     

    Hope all this helps.

     

    Bob

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