Compass2100
Level 1 (0 points)

Q: Problems with iMessage on new MacBook

I just set-up my new MacBook and signed into my iCloud account. I cannot access my previous iMessage texts (all of my e-mail messages downloaded automatically). I've check to ensure my account is properly set-up (with password) in the preferences panel).

Posted on Jun 22, 2015 1:02 PM

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Compass2100

Q: Problems with iMessage on new MacBook

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Jun 22, 2015 1:15 PM in response to Compass2100
    Level 10 (270,411 points)
    Desktops
    Jun 22, 2015 1:15 PM in response to Compass2100

    If you can't get text messages from an iPhone

     

    See if the above helps. I'm assuming that by saying iMessage you are referring to an iDevice, because the application in OS X is called Messages. I'm not sure to which you refer. If all is working OK, it may take some time before data syncs from other devices.

     

    The MacBook is very new, so if this is a real bug, then no information may be out yet about it.

  • by Compass2100,

    Compass2100 Compass2100 Jun 22, 2015 1:44 PM in response to Kappy
    Level 1 (0 points)
    Jun 22, 2015 1:44 PM in response to Kappy

    Thanks for the effort to assist. I may have not used several terms correctly.

     

    My problem is that when I check my text messages on my new MacBook, I can only see the ones sent since setting up iCloud on that computer AND only replies to messages I send. I am still receiving several text messages (and can see the entire history of saved text messages) on both my iPhone and my MacBook Pro.

     

    Any thought?

  • by Kappy,

    Kappy Kappy Jun 22, 2015 2:02 PM in response to Compass2100
    Level 10 (270,411 points)
    Desktops
    Jun 22, 2015 2:02 PM in response to Compass2100

    Unless iCloud syncs your messages from your iPhone, I would guess it's because the newly setup account on the MBP has no way to incorporate the older information. I am not into text messaging so I don't use Messages or iMessage. However, if you have iCloud enabled on all your devices and computers and they are all turned on, then give it some time to see if the information finally appears.

     

    Wish I could be more helpful.

  • by Compass2100,

    Compass2100 Compass2100 Jun 22, 2015 2:44 PM in response to Kappy
    Level 1 (0 points)
    Jun 22, 2015 2:44 PM in response to Kappy

    Thanks for trying. As you wrote, sometimes these things just take care of themselves over time.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jun 24, 2015 1:44 PM in response to Compass2100
    Level 9 (73,006 points)
    Applications
    Jun 24, 2015 1:44 PM in response to Compass2100

    Hi,

     

    There is nothing in System Preferences > iCloud that refers to Messages in any way.

    It just happens that Messages uses an Apple ID  to become the iMessages ID and most people use their iCloud ID.

     

    You cannot get older iMessages when you add a new device to the link/sync process.

     

    In practice the iMessages servers duplicate an iMessages only when there is an linked device.

    So if you link an iPhone and Mac there will be two iMessages for a time.

     

    They are then sent in fact pushed to the devices until the devices respond.

    Then the iMessages are deleted.  Apple does not keep them.

     

    ANY NEW DEVICES WILL ONLY GET NEW MESSAGES FROM THE TIME IT WAS ALSO LINKED.

     

    Older chats can be Migrated across from an older Mac.

     

     

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    9:44 p.m.      Wednesday; June 24, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad