HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch
Hayesal

Q: In App Purchases Restriction for Unknown reason.

I dont have restrictions on my account but I cant buy any in app purchases.  Can anyone help?

iPhone 6, iOS 8.3

Posted on Jun 22, 2015 10:55 PM

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Q: In App Purchases Restriction for Unknown reason.

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  • by King_Penguin,

    King_Penguin King_Penguin Jun 22, 2015 10:56 PM in response to Hayesal
    Level 10 (133,606 points)
    iTunes
    Jun 22, 2015 10:56 PM in response to Hayesal

    What happens when you try to buy them, if you are getting an error message then what does it say ?

     

    If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :

    - go to http://www.apple.com/support/itunes/ww

    - click on your country's flag

    - click on the Contact Support at the bottom of the left-hand column

    - click on Contact iTunes Store Support on the right-hand side of the page

    - then Purchases, Billing & Redemption

     

    If it's a different problem ... ?