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Q: What does this Error mean: "...could not sync because the connection to the iPhone has been reset"...

While backing up / syncing my iPhone 5s to my computer, it acted like it was backing up for a solid hour and was

going smoothly. Then at the very end of the backup process, iTunes gave me the error message " this iPhone could not be synced because the connection to the iPhone has been reset" and then would not continue to sync my phone. I did not unplug it, I did not fool with any settings during the backup process, all I was trying to do was adid a CD I had just imported to my phone... My MacBook is an older model, but iTunes is up to date. What does that that error mean, why did it happen, and how do I fix it?  

 

Thanks in advance.

iPhone 5s, iOS 8.3

Posted on Jun 24, 2015 9:59 AM

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Q: What does this Error mean: "...could not sync because the connection to the iPhone has been reset"...

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