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All replies
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Helpful answers
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Jun 24, 2015 11:44 AM in response to morpeby Carolyn Samit,- Apps such as Little Snitch, Growl, and MacKeeper, can prevent apps from updating
- Disable anti virus software if installed
- Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options
- Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
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Jun 25, 2015 8:39 AM in response to Carolyn Samitby morpe,not use Little Snitch, Growl, and MacKeeper
not use any antivirus
firewall: off
Gatekeeper is set so: Mac App Store and identified developers
the problem persists.
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Jun 25, 2015 3:28 PM in response to Eric Rootby morpe,the message comes out when I click on "update"
and I can do any update
how reste cookie?
how reset App store?
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Jun 26, 2015 6:14 AM in response to morpeby greg sahli,I don't think we have enough information.
Can you please run etrecheck and post the output (cut & paste) here?
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Jun 26, 2015 10:00 AM in response to morpeby Eric Root,Click on the blue word Reset in my last reply. It is a hyperlink which will open an older post.