ketoclub1

Q: Apple Watch: Outdoor Cycle Workout issue

Outdoor Cycle Workout not recording distance or speed. Anyone else have the same issue? If so, how can it be fixed? Thanks!

Apple Watch

Posted on Apr 29, 2015 2:16 AM

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Q: Apple Watch: Outdoor Cycle Workout issue

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  • by ketoclub1,

    ketoclub1 ketoclub1 Jun 21, 2015 2:02 PM in response to flamman
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    Jun 21, 2015 2:02 PM in response to flamman

    Mine was working for a while but when I upgraded the OS it stopped again. All the steps above have been tried (reinstalling, turning "Motion Calibration & Distance" on and off, etc etc.)

    It records everything except distance and speed (have tried Outdoor Walks too - but no joy)

    I guess it's a combination of things, maybe setting things up in the correct order - who knows? Frustrating.

  • by ketoclub1,

    ketoclub1 ketoclub1 Jun 22, 2015 4:23 AM in response to flamman
    Level 1 (0 points)
    Jun 22, 2015 4:23 AM in response to flamman

    Update:

    Tried turning off Calibration & Distance, restarting and then turning it on again with a restart on the Apple Watch and was able to get speed and distance to show in an Outdoor Walk. Unfortunately, no change to Outdoor Cycle. It continues to show 0 M in Total Distance and 0.0 kph in Avg Speed - registering no apparent movement during the workout. Mysterious.

  • by lukaszkwk,

    lukaszkwk lukaszkwk Jun 25, 2015 4:34 AM in response to ketoclub1
    Level 1 (0 points)
    Jun 25, 2015 4:34 AM in response to ketoclub1

    Same issues here, watchOS 2 beta 2 doesn't fix that. Motion Calibration & Distance was switch off and on and no outdoor cycle measurement is happening

  • by nick101,

    nick101 nick101 Jun 25, 2015 5:26 AM in response to lukaszkwk
    Level 5 (5,108 points)
    Jun 25, 2015 5:26 AM in response to lukaszkwk

    Please don't discuss the betas here - it's not allowed under the Terms of Use and there's a risk your post will simply disappear.

  • by nick101,

    nick101 nick101 Jun 25, 2015 5:30 AM in response to ketoclub1
    Level 5 (5,108 points)
    Jun 25, 2015 5:30 AM in response to ketoclub1

    The fact that this is continuing is very odd. I cycle to work 2-3 times a week and always record the ride as a Workout. So far, the Watch/iPhone combo has recorded all the activity correctly. I also record the rides with Runkeeper, just in case, and there are some (to my mind minor) variations in distance/pace measurement.

     

    If a full reset to factory settings doesn't bring about any improvement, I'm wondering whether you have a faulty watch

  • by flamman,

    flamman flamman Jun 25, 2015 5:30 AM in response to lukaszkwk
    Level 1 (0 points)
    Jun 25, 2015 5:30 AM in response to lukaszkwk

    I've had on and off experience with this. My sort of summary is that you need to have a bit of patience (and luck?) since it does not start showing numbers (speed/distance) for Outdoor Cycling. You sometimes need to wait a bit for it to start working.

    I think the problem might be a combination of iOS and WatchOS and sometime iOS does not give enough "precision" or "location data" to the watch (I really don't know how the watch does to show the speed/distance if the data comes straight from the iPhone or if is sort of gets transformed/calculated on the Watch also).

     

    So, no real answer or solution. Just that for me it works and previously it did not work and sometimes I start cycling and it shows "---" for Speed and Distance and when looking again later during the ride it has started showing those numbers.

  • by ketoclub1,

    ketoclub1 ketoclub1 Jun 25, 2015 5:43 AM in response to lukaszkwk
    Level 1 (0 points)
    Jun 25, 2015 5:43 AM in response to lukaszkwk

    Thanks for your comments. As Nick points out its better to discuss beta software issues on the developer forum

  • by ketoclub1,

    ketoclub1 ketoclub1 Jun 25, 2015 5:50 AM in response to nick101
    Level 1 (0 points)
    Jun 25, 2015 5:50 AM in response to nick101

    Thanks Nick. I cycle everyday and log both rides and walks with the workout app on the watch. The Walks register distance and speed but not the rides. The gps works fine and in other cycling apps such as strava it shows distance and speed so I am thinking it's not a hardware issue. i am sure it's a combination of factors with the settings but what I can't work out. As said before it has worked before.  Reinstalls of the phone and watch don't seem to help. 

  • by jeremyahouse,

    jeremyahouse jeremyahouse Aug 6, 2015 6:22 PM in response to ketoclub1
    Level 1 (0 points)
    Aug 6, 2015 6:22 PM in response to ketoclub1

    Distance was working for me, for weeks and today it stopped. Still works for open ended walks but open ended bike ride no longer records or displays distance. And the comments don't seem to have found a work around. Should I take the time and effort to erase the watch and start over?

  • by ketanmv,

    ketanmv ketanmv Aug 6, 2015 6:54 PM in response to ketoclub1
    Level 1 (0 points)
    Aug 6, 2015 6:54 PM in response to ketoclub1

    Hi all,

     

    I was having this problem too. Turns out it was 100% the iPhone. The GPS chip was not working properly. Finally convinced Apple to replace it and now all is well. If you're in a big city, you might not notice the GPS is busted because cell tower triangulation is pretty close when you're standing still, but when you're moving fast it falls apart. Try driving with live directions and it'll flake out. That'll prove to you the GPS is not working properly. Good luck!

  • by nhimberg,

    nhimberg nhimberg May 1, 2016 1:14 AM in response to ketoclub1
    Level 1 (4 points)
    May 1, 2016 1:14 AM in response to ketoclub1

    Hello!

     

    I don't know if this is a valid thread anymore, but as I had the same issue with my Apple Watch's outdoor cycle activity and I didn't find a specifically helpful answer from this thread, I thought I'd tell everyone how my problem got solved. If moderators think this is not a necessary post, then it can be removed.

     

    Firstly, I bought a used Apple Watch couple of months ago. It worked fine with my iPhone 5S when I was going for a walk or a jog. On the iPhone I used also Abvio's Walkmeter -app, and both the app and the Watch's outdoor walk/run worked simultaneously just fine. However, I didn't use the cycle activity, only walk and run.

     

    Then I bought an iPhone 6S recently, and I had to pair the Watch with the new phone and because of this it for some reason returned to factory settings. It wasn't that big of an issue. When I took my bike for the ride for the first time after winter and tried to measure my rides the same way as I did with the walks and runs, I faced the same problem as in the first post of this thread: all I got was "----" for the speed and the distance. I used the Walkmeter at the same time as I did with walking and running and it was working as usual.

     

    I read this thread and kept cycling with the Watch's activity on and with Walkmeter. I cycled for about 60km and it did not give me anythin else than the same "----". However, I noticed that regardless of this, it did show me afrer I finished the activity, that the best achievement (or exercise) was exactly the same what the Walkmeter measured. I think the Watch's activity app somehow got the data from the Walkmeter, even though they are not connected in any way as of my understanding.

     

    Couple of days later after I had a quite long cycle, I decided to try the Watch's activity without the Walkmeter and for my surprise it just started to work! Then I downloaded Abvio's other app, the Cyclemeter (witch is practically the same as Walkmeter, but designed better for cycling only; the Walkmeter has an activity for cycling also, so there's no real difference between the two). The Watch worked with it too just fine. Then I had the courage to try it again with the Walkmeter and it worked too!

     

    So all and all, I think it was just about the calibration. The Watch needed enough rides to learn some movements while cycling, or something like that. I really don't know of this is actually the case, but I got it to work like this. I didn't reset anything, not the Watch nor the Phone. I was just patient with it.

     

    I hope this helps!

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