HT204523: Work out with your Apple Watch
Learn about Work out with your Apple Watch
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Helpful answers
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Jun 25, 2015 10:50 AM in response to Dwight Turnerby Shortsheet,I am having this issue so bad that it is not recording any of my walks or runs. I look down after a few seconds and my watch is locked (I have apple pay) so i unlock it and go to the workout app and its saying it is paused, when I never paused it. Very frustrating. I have only had my watch for 6 days.
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Jul 3, 2015 6:57 AM in response to Shortsheetby Dwight Turner,Bottom line is I had to get a new watch. First do the basic troubleshooting: Verify you have the latest software on both the iPhone and the watch, un-pair then pair the watch and reboot the iPhone, If none of this works then take it to the nearest Apple Store then have a genius verify the situation, They will package the device for repair.