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Dwight Turner

Q: Workout app Constantly pausing

I Have the latest software for both the watch and iphone 6.

Everytime I start a workout it pauses after about 15-20 seconds.

Any suggestions?

Posted on Jun 16, 2015 2:10 PM

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Q: Workout app Constantly pausing

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  • by Shortsheet,

    Shortsheet Shortsheet Jun 25, 2015 10:50 AM in response to Dwight Turner
    Level 1 (0 points)
    Jun 25, 2015 10:50 AM in response to Dwight Turner

    I am having this issue so bad that it is not recording any of my walks or runs.  I look down after a few seconds and my watch is locked (I have apple pay) so i unlock it and go to the workout app and its saying it is paused, when I never paused it.  Very frustrating.  I have only had my watch for 6 days.

  • by Dwight Turner,

    Dwight Turner Dwight Turner Jul 3, 2015 6:57 AM in response to Shortsheet
    Level 1 (5 points)
    Jul 3, 2015 6:57 AM in response to Shortsheet

    Bottom line is I had to get a new watch. First do the basic troubleshooting: Verify you have the latest software on both the iPhone and the watch, un-pair then pair the watch and reboot the iPhone, If none of this works then take it to the nearest Apple Store then have a genius verify the situation, They will package the device for repair.