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Q: lock screen blocking calls

I just bought an iphone 6 plus on ios 8.3 on Tmobile for my sister.

 

heres the problem i just noticed when she keeps missing calls and going to voicemail.

 

i tried it side by side. i called my sisters iphone when its locked, it went straight to voicemail and just showed missed call on the screen.

but when i unlock the iphone and try calling, it rings without a problem.

i went through notification alerts/ sounds but it still wont receive any calls when locked

 

please help

iPhone 6 Plus, iOS 8.3, TMOBILE

Posted on Jun 23, 2015 11:34 AM

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