HT201569: If your iPhone, iPad, or iPod touch won't charge

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aashid

Q: Regarding Apple Iphone 5C Charger Issue ?

Hello ..!!

 

I have Apple I phone 5C (white) , I am facing some issue in USB cable of the charger . It is not working properly .

 

When I connect the charger to the phone , it is charging alternatively.

 

sometimes its charging , sometimes its not .

 

kindly provide solution for the same.

iPhone 5c, iOS 8.3

Posted on Jun 24, 2015 11:50 PM

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Q: Regarding Apple Iphone 5C Charger Issue ?

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  • Helpful answers

  • by D.Cohen,

    D.Cohen D.Cohen Jun 24, 2015 11:57 PM in response to aashid
    Level 6 (8,424 points)
    Desktops
    Jun 24, 2015 11:57 PM in response to aashid

    Try using another charger and if the problem remains, visit your local Apple Store to get help as this may be a hardware issue connected with your phone.

    However, I think you only have a faulty charger that needs to be replaced with a new one.

     

    Hope this helps!

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jun 25, 2015 4:26 PM in response to aashid
    Level 9 (59,201 points)
    iPhone
    Jun 25, 2015 4:26 PM in response to aashid

    aashid wrote:

    I have Apple I phone 5C (white) , I am facing some issue in USB cable of the charger . It is not working properly .

     

    When I connect the charger to the phone , it is charging alternatively.

     

    sometimes its charging , sometimes its not .

     

    kindly provide solution for the same.

    The first thing you should do is examine the charging port with a strong light and a magnifier. Look for any lint or other debris that may have gotten lodged in the port. Use a non-metalic tool (toothpick, perhaps), to remove anything you find. Try charging again.