Scottyboy99

Q: Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

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Q: Has iTunes match gone haywire?

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  • by NZMarke,

    NZMarke NZMarke Jun 27, 2015 7:34 PM in response to Scottyboy99
    Level 1 (0 points)
    Jun 27, 2015 7:34 PM in response to Scottyboy99

    So I've now checked some of the mixed up songs in iTunes, and there's no pattern between uploaded songs versus matched songs. I have incorrect artist/album information on songs on my iPhone/iPad some of which were matched, and some of which were uploaded. In all cases, the mixup appears to be with other information from my library - i.e. not with any artists/albums I don't have in my library. And in all case too the information in iTunes is 100% correct. Just wrong on the iPad/iPhone.

     

    So it looks as though either the metadata in the cloud is screwed, or alternatively that the iDevices are screwing things up when they're accessing the Match service?

  • by Zanzibar Buck-Buck McFate,

    Zanzibar Buck-Buck McFate Zanzibar Buck-Buck McFate Jun 27, 2015 7:35 PM in response to NZMarke
    Level 1 (0 points)
    Jun 27, 2015 7:35 PM in response to NZMarke

    Another post basically saying that I, too, have been having this problem since yesterday. It is also affecting Apple TV -- browsing albums on ATV shows the same mess (split albums, wrong artists, etc. etc.) as on my iOS devices. Oddly, some of the album art has been replaced with incorrect artwork even in the iTunes library on my Mac!

     

    At least there have been some amusing combinations on the ATV -- Rolling Stones performing Brahms chamber music, and Adele performing Aqualung, with cover art from an album I don't have ...

     

    I guess I could always delete all the music on my iPhone (about 6100 tracks) and then sync with a wire from my Mac, but that process has never worked flawlessly either.

  • by jannefromswe,

    jannefromswe jannefromswe Jun 28, 2015 1:12 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 1:12 AM in response to Scottyboy99

    Just wanted to chime in and tell everyone; yes, I have this problem too.

     

    • Artists are being divided into several entries.
    • Some solo artists associated with one band are suddenly appearing next to their old band (Mark Knopfler adjacent to Dire Straits etc.).
    • Various artists records also appearing, seemingly, at random next to other artists.
    • Erroneous album art is appearing. For instance, Gimme All Your Lovin' by ZZ Top is clearly from the Eliminator album (and I have this information in my Itunes), but Itunes Match suddenly put some weird collection cover on that tune.

     

    What are you doing, Apple? Fix this!

  • by Dreamboy,

    Dreamboy Dreamboy Jun 28, 2015 3:25 AM in response to Scottyboy99
    Level 1 (5 points)
    Jun 28, 2015 3:25 AM in response to Scottyboy99

    I've just came to the support forums after noticing this problem. I see it's a wide spread problem. But in my case I've noticed it in a different way. I use Apple Remote app on my iPhone and iPad to control my AppleTV and play my music on it using iTunes Match. I've found that all the albums and artist are also screwed up on my Apple Remote app.

  • by bravewolverine,

    bravewolverine bravewolverine Jun 28, 2015 4:15 AM in response to Dreamboy
    Level 1 (20 points)
    Jun 28, 2015 4:15 AM in response to Dreamboy

    Same Issue - everything showing correctly on my MacBook but my iOS devices are screwed. Tried a full restore...same issues. Getting tired of this kind of service for something that I pay for!

  • by wiidsmkr69,

    wiidsmkr69 wiidsmkr69 Jun 28, 2015 4:32 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 4:32 AM in response to Scottyboy99

    Been watching this thread after first doing heaps of testing and reporting on macrumors forums.

    Have a support chat logged now and am waiting for a response.

     

    AFAIK, this is limited to:

     

    IOS 8.3

    (possibly) songs that iTunes Match as being by a different album artist. Or when an album has songs that have an album artist AND another track, no album artist. However I am unable to replicate this manually, so cannot speculate this is an Apple Music preparation issue.

  • by terenlih,

    terenlih terenlih Jun 28, 2015 4:38 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 4:38 AM in response to Scottyboy99

    I'm having exactly the same problem on my iPhone and iPad! It's just been like this for a few days!

     

    <Edited by Host>

  • by bravewolverine,

    bravewolverine bravewolverine Jun 28, 2015 4:42 AM in response to wiidsmkr69
    Level 1 (20 points)
    Jun 28, 2015 4:42 AM in response to wiidsmkr69

    I'm on to support as well at the minute - worse than useless...switch phone on/off, turn ,such on/off. When I asked them if they were aware of a major issue, response was no and that I was the first person calling. Bored with this so tweeted the head honcho

     

    <Edited by Host>

  • by wiidsmkr69,

    wiidsmkr69 wiidsmkr69 Jun 28, 2015 4:41 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 4:41 AM in response to Scottyboy99
    Wondering if we could all be honest to try and figure this out
    Ill admit, my library is 99% pirated** , and I have ALOT of duplicate artists compared to my brother who has no issues (all iTunes bought music).

     

    ** Obligatory and honest statement .. "I make myself broke going to concerts and buying merch to support the artists I love. Please don't flame me

     

    I could be wrong, but I think Im onto something. I suspect this is an Apple Music prep issue, and is affecting the way Apple is handling our non-tunes sourced content on iOS8.3

     

  • by Michael Duffy1,

    Michael Duffy1 Michael Duffy1 Jun 28, 2015 4:44 AM in response to wiidsmkr69
    Level 2 (207 points)
    Apple Music
    Jun 28, 2015 4:44 AM in response to wiidsmkr69

    My library is 100% legit. And 50% is purchased from iTunes. I'm actually seeing MORE problems with purchased content.

  • by bravewolverine,

    bravewolverine bravewolverine Jun 28, 2015 4:46 AM in response to wiidsmkr69
    Level 1 (20 points)
    Jun 28, 2015 4:46 AM in response to wiidsmkr69

    Not for me - I've got music bought  from the iTunes Store that's being wrongly split up or showing against the wrong artist. Library on my MacBook is working perfectly...it's something to do with iOS accessing the cloud.

  • by rabenson,

    rabenson rabenson Jun 28, 2015 4:46 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 4:46 AM in response to Scottyboy99

    Same here - when apple mess up they really do it big time!

  • by wiidsmkr69,

    wiidsmkr69 wiidsmkr69 Jun 28, 2015 4:49 AM in response to bravewolverine
    Level 1 (0 points)
    Jun 28, 2015 4:49 AM in response to bravewolverine

    Dam, thought i was onto something

  • by terenlih,

    terenlih terenlih Jun 28, 2015 4:52 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 4:52 AM in response to Scottyboy99

    Just look at the mess Apple put me in:

    IMG_9861.jpgIMG_9860.jpgIMG_9859.jpg

     

    <Edited by Host>

  • by wiidsmkr69,

    wiidsmkr69 wiidsmkr69 Jun 28, 2015 5:02 AM in response to terenlih
    Level 1 (0 points)
    Jun 28, 2015 5:02 AM in response to terenlih

    I really do think is due to Apple Music preparation.

    Makes me a bit nervous, considering a lot of content has been "uploaded" in iTunes match even though theres an exact match in the iTunes store.

     

    Sigh. C'mon apple, I own a lot of your products and badly wants this to work

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