Radiotante

Q: iMac does not find wireless keyboard

Hi Folks,

 

my wireless keyboard is on and it has new batteries but the iMac does not recognize it.

The keyboard led does not blink which means it does not try to connect.

I read about a solution by resetting the P-RAM.

What do you think?

 

Thanks for help,

Eva

iMac, Mavericks, OS X 10.9.5

Posted on Jun 26, 2015 3:03 AM

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Q: iMac does not find wireless keyboard

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  • by Radiotante,

    Radiotante Radiotante Jun 27, 2015 8:38 AM in response to Radiotante
    Level 1 (0 points)
    Jun 27, 2015 8:38 AM in response to Radiotante

    Well Folks, I did the reset of the NVRAM three times. No result. The iMac can not find the keyboard.

  • by babowa,

    babowa babowa Jun 27, 2015 1:18 PM in response to Radiotante
    Level 7 (32,168 points)
    iPad
    Jun 27, 2015 1:18 PM in response to Radiotante

    Have you tried to actually turn the keyboard on? I've found that sometimes helps: push the round "tube" end on the right - see if a green light pops up. If so, try this:

     

    Open Bluetooth Preferences to see if your keyboard is listed there? If necessary, go to the Advanced button to try to add it:

     

    Screen Shot 2015-06-27 at 1.13.16 PM.png

     

    And no, there is no way to reach the contact point in a tube that is .75" in diameter and 11" long.

  • by seventy one,

    seventy one seventy one Jun 27, 2015 2:12 PM in response to babowa
    Level 6 (15,185 points)
    Peripherals
    Jun 27, 2015 2:12 PM in response to babowa

    You could tape a cotton bud to a knitting needle.   But as I said, it would be Jiggery pokery.

  • by Radiotante,

    Radiotante Radiotante Jun 28, 2015 5:40 AM in response to seventy one
    Level 1 (0 points)
    Jun 28, 2015 5:40 AM in response to seventy one

    @babowa: Thank you, I checked this before.

     

    @seventy one: The jiggery pokery was not necessary, the keyboard itself worked fine as I described before.

     

    @all who tried to help me: Thanks a lot - the solution came from a friend I asked finally if he had an idea.

    I try to translate what he wrote me:

    The keyboard is normally connected (firmly) to ONE device - and if, as I described before, another device is involved like my iPad the iMac won´t recognize the keyboard. So I had to turn off bluetooth of my iPad and afterwards turn on the keyboard. The iMac bluetooth worked and worked looking for devices... And finally found it! It wanted me to type a certain row of numbers (I think for the iMac to recognize the keyboard further on), and then the keyboard was connected again.

    Thread finished!

  • by babowa,

    babowa babowa Jun 28, 2015 7:54 AM in response to Radiotante
    Level 7 (32,168 points)
    iPad
    Jun 28, 2015 7:54 AM in response to Radiotante

    So what you are saying is that you also had the keyboard configured to work with the iPad? Yes, most of us know that bluetooth will only work with one device - we just did not know that that was the problem here.

  • by Radiotante,

    Radiotante Radiotante Jun 28, 2015 8:41 AM in response to babowa
    Level 1 (0 points)
    Jun 28, 2015 8:41 AM in response to babowa

    See my words June 27 4:49 AM:

    "By the way: The keyboard connects to my iPad without any difficulty but not to my MacBook Air."

     

    I noticed that when I pressed the on-Button of the keyboard and the iPad was reacting but not the iMac or the MacBook. And never before there had been a problem like that - I always have the three devices in parallel use.


  • by babowa,

    babowa babowa Jun 28, 2015 9:14 AM in response to Radiotante
    Level 7 (32,168 points)
    iPad
    Jun 28, 2015 9:14 AM in response to Radiotante

    Ahh, I obviously missed that part or assumed you disassociated it from one device to work on another. That is what you need to do and, as far as I know, that has always been the behavior with bluetooth keyboards: one associated device at a time - see this article:

     

    https://support.apple.com/en-us/HT201178

     

    Not sure how it worked that you could use one bluetooth keyboard with three different devices without unpairing/pairing.

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