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All replies
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Helpful answers
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Jun 3, 2015 7:59 AM in response to TylerJRby CareBear0707,Hi guys,
I did this and it helps for my case iphone 6 with ios 8.3....
1) delete all your keyboard shortcuts
2) delete your English keyboard & change to a non-English keyboard
3) Go to Settings>General>Reset>Reset Keyboard Dictionary
4) Restart your phone.
5) Now add another type of English(uk, us, singapore, etc) keyboard; if shortcuts still appear, delete all of them
6) Repeat step 3 and 4
7) By now, the short-cuts shouldn't be appearing and u can add your original keyboard.
However, if they still reappear, try to repeat the above steps a few more times.
It works for me but i'm not sure abt the rest.
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Jun 4, 2015 6:52 AM in response to CareBear0707by CareBear0707,arghhh, the zombiecuts are back once i sync with my pc using itunes...
gave up trying and hoping for the next ios updates will solve the issue...
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Jun 5, 2015 3:30 PM in response to CareBear0707by Pickinic,Go to this thread and you'll find your permanent solution...
I cannot delete iPhone keyboard shortcuts. They keep restoring.
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Jun 15, 2015 12:54 PM in response to iBarrettby tadlow,for me, this is a pain, but I'm unwilling to delete all and start over, that is way more painful
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Jun 18, 2015 8:38 AM in response to CareBear0707by chantinnok,Thank you very much!!
It works!! Hope that it will not come back again...
It becomes my nightmare for very long time...ever the stuff at the Genius Bar still can't solve the problem...
I have tried to retore the phone for times but failed...
Thanks again!!
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Jun 27, 2015 1:25 PM in response to TylerJRby Deepcar75,Wish they would hurry up and sort this. Some joker changed the word "home" for the word "pe*is" and it's driving me crazy. Have to be constantly careful when texting clients about their home page (I'm a web designer) and didn't check the other day and texted daughter saying that I'd put dinner in as soon as I got home. Caused uproar! Please Apple... Hurry up and fix!!!
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Jun 27, 2015 8:22 PM in response to Deepcar75by Pickinic,I wouldn't wait for Apple to fix this. It isn't going to happen. We found the solution and I highly recommend you try it given your situation.
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Jun 28, 2015 3:13 AM in response to Pickinicby Dalboz,I Have tried the "solution" to edit backup and restore phone but the deleted shortcuts keep coming back
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Jun 28, 2015 10:01 AM in response to Dalbozby Pickinic,Go to this link: I cannot delete iPhone keyboard shortcuts. They keep restoring. Click on page 18. I have consolidated the solution into one post. The original "solution" that was posted by Chris works for most people, but didn't for me (or you) . This was because I had yet another file that he didn't have dating back to 2013. Many others have found that they have that same file and it is another one containing the zombie shortcuts. Follow the revised solution on page 18 and you'll be free of the zombies for good. If you're really in the mood to be entertained you can read that whole string to see how we got to the solution. Good luck!
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Jun 30, 2015 2:13 PM in response to Jsai Joeby edwardmartin77,thanks for your idea. this was the easiest work-around to follow.
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Jul 17, 2015 3:38 PM in response to edwardmartin77by crmac,NEW INFORMATION and POSSIBLE COMPLETE AND TOTAL FIX FROM APPLE --
Well, I've been here in this thread too long (see previous posts) and have stubbornly (and perhaps foolishly) refused to use the 3rd-party solution.
However --
After months of calling Apple, amounting to countless hours for wasted time on the phone, having been passed through no fewer than a dozen Senior Technical Advisors, and after having gone up to Mt. Olympus to ENGINEERING twice, the case was finally passed to an even higher power: THE DEVELOPERS. (everyone say: ooooooooo!...)
What I could not do, what no Advisor could do, and what the first set of ENGINEERS failed to do the first time, THE DEVELOPERS have apparently done. And here's the solution:
Get an Android.
Had to do that, sorry.
No, seriously. Here it is:
Get Apple tech front-end on the phone. Get him/her to "escalate" your case to a Senior Technical Advisor. Don't back down and let the ever-helpful, ever-earnest tech to try to fix it: s/he can't. Don't back down. Get to a Senior Tech, then get that person to work with you to have the ENGINEERS put your account Apple ID into "test mode" (allows them into your account and requires that you let Apple set a temporary password, which you can change when the account is released from test; no apparent risks or mischief). Advise the Senior Tech that the ENGINEERS will need to engage THE DEVELOPERS (dum-dum-DUM). The exalted DEVELOPERS will need to go into your User ID and remove the shortcut file. Once removed, you'll sign in and out of your Apple ID on each device, and voila! No Zombies.
Duh.
It's now been done on both my iPad, and I will -- obviously -- be keeping a sharp eye out for ghosts, vampires, Bill Murray, Glenn Close, the Walking Dead, Spinal Tap, those Grateful guys who play guitars, the random phoenix, soap opera stars who successfully renegotiated their contracts, and anyone who is fluent in Manx. Will report back. I hope I do not eat my words.
<Personal Information Edited by Host>
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Aug 7, 2015 2:57 AM in response to TylerJRby shopietiler,I have found a very simple fix for this!
1). Open Settings>General>Keyboard
2). Delete the keyboard shortcuts that you do not want
3). Go back and open Settings>General>Reset
4). Select 'Reset Network Settings' (you will not lose any data but you will have to re-enter your wifi password)
5). After this, I did a backup too but it isn't necessary
It has been 24 hours since I have deleted the shortcuts and they have not comeback. (Used to come back after 15 minutes so I think its safe to say it's fixed)
This issue has really been annoying me for a long while now so I hope this fixes it for you
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Aug 7, 2015 6:49 AM in response to shopietilerby TylerJR,Resetting network settings actually brought them back..
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Aug 7, 2015 4:13 PM in response to TylerJRby shopietiler,Oh God. That's odd too because a few of my friends did the steps too and they had no issue with it.
Maybe it depends on the device?
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Oct 9, 2015 5:04 PM in response to iBarrettby eyelab,There is a similar final solution, without resetting and loosing any data: