TylerJR

Q: iOS 8.1 - Keyboard Shortcuts: Restores Previously Deleted Keyboard Shortcuts

At random times when I go into the Keyboard Settings on my Mac (Yosemite) or iPhone (iOS 8.1) the Keyboard Shortcuts I have deleted since iOS 7 keep coming back and syncing between my iPhone and Mac. Just yesterday I deleted them from 8.1 and Yosemite but today they are back. I deleted all of the ones on my Mac but those changes don't sync over to my iPhone.

 

There should be a way to disable keyboard shortcuts and fix this bug.

iPhone 5, iOS 8.1

Posted on Oct 21, 2014 7:51 AM

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Q: iOS 8.1 - Keyboard Shortcuts: Restores Previously Deleted Keyboard Shortcuts

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  • by CareBear0707,

    CareBear0707 CareBear0707 Jun 3, 2015 7:59 AM in response to TylerJR
    Level 1 (0 points)
    Jun 3, 2015 7:59 AM in response to TylerJR

    Hi guys,

     

    I did this and it helps for my case iphone 6 with ios 8.3....

     

    1) delete all your keyboard shortcuts

    2) delete your English keyboard & change to a non-English keyboard

    3) Go to Settings>General>Reset>Reset Keyboard Dictionary

    4) Restart your phone.

    5) Now add another type of English(uk, us, singapore, etc) keyboard; if shortcuts still appear, delete all of them

    6) Repeat step 3 and 4

    7) By now, the short-cuts shouldn't be appearing and u can add your original keyboard.

    However, if they still reappear, try to repeat the above steps a few more times.

    It works for me but i'm not sure abt the rest.

  • by CareBear0707,

    CareBear0707 CareBear0707 Jun 4, 2015 6:52 AM in response to CareBear0707
    Level 1 (0 points)
    Jun 4, 2015 6:52 AM in response to CareBear0707

    arghhh, the zombiecuts are back once i sync with my pc using itunes...

    gave up trying and hoping for the next ios updates will solve the issue...

  • by Pickinic,

    Pickinic Pickinic Jun 5, 2015 3:30 PM in response to CareBear0707
    Level 1 (0 points)
    Jun 5, 2015 3:30 PM in response to CareBear0707

    Go to this thread and you'll find your permanent solution...

    I cannot delete iPhone keyboard shortcuts.  They keep restoring.

  • by tadlow,

    tadlow tadlow Jun 15, 2015 12:54 PM in response to iBarrett
    Level 1 (4 points)
    iTunes
    Jun 15, 2015 12:54 PM in response to iBarrett

    for me, this is a pain, but I'm unwilling to delete all and start over, that is way more painful

  • by chantinnok,

    chantinnok chantinnok Jun 18, 2015 8:38 AM in response to CareBear0707
    Level 1 (0 points)
    Jun 18, 2015 8:38 AM in response to CareBear0707

    Thank you very much!!

    It works!! Hope that it will not come back again...

    It becomes my nightmare for very long time...ever the stuff at the Genius Bar still can't solve the problem...

    I have tried to retore the phone for times but failed...

    Thanks again!!

  • by Deepcar75,

    Deepcar75 Deepcar75 Jun 27, 2015 1:25 PM in response to TylerJR
    Level 1 (0 points)
    Jun 27, 2015 1:25 PM in response to TylerJR

    Wish they would hurry up and sort this. Some joker changed the word "home" for the word "pe*is" and it's driving me crazy. Have to be constantly careful when texting clients about their home page (I'm a web designer) and didn't check the other day and texted daughter saying that I'd put dinner in as soon as I got home. Caused uproar! Please Apple... Hurry up and fix!!!

  • by Pickinic,

    Pickinic Pickinic Jun 27, 2015 8:22 PM in response to Deepcar75
    Level 1 (0 points)
    Jun 27, 2015 8:22 PM in response to Deepcar75

    I wouldn't wait for Apple to fix this.  It isn't going to happen.  We found the solution and I highly recommend you try it given your situation.

  • by Dalboz,

    Dalboz Dalboz Jun 28, 2015 3:13 AM in response to Pickinic
    Level 1 (0 points)
    Jun 28, 2015 3:13 AM in response to Pickinic

    I Have tried the "solution" to edit backup and restore phone but the deleted shortcuts keep coming back

  • by Pickinic,

    Pickinic Pickinic Jun 28, 2015 10:01 AM in response to Dalboz
    Level 1 (0 points)
    Jun 28, 2015 10:01 AM in response to Dalboz

    Go to this link:  I cannot delete iPhone keyboard shortcuts. They keep restoring. Click on page 18.  I have consolidated the solution into one post.  The original "solution" that was posted by Chris works for most people, but didn't for me (or you) .  This was because I had yet another file that he didn't have dating back to 2013.  Many others have found that they have that same file and it is another one containing the zombie shortcuts.  Follow the revised solution on page 18 and you'll be free of the zombies for good.  If you're really in the mood to be entertained you can read that whole string to see how we got to the solution.  Good luck!

  • by edwardmartin77,

    edwardmartin77 edwardmartin77 Jun 30, 2015 2:13 PM in response to Jsai Joe
    Level 1 (0 points)
    Jun 30, 2015 2:13 PM in response to Jsai Joe

    thanks for your idea. this was the easiest work-around to follow.

  • by crmac,

    crmac crmac Jul 17, 2015 3:38 PM in response to edwardmartin77
    Level 1 (0 points)
    Jul 17, 2015 3:38 PM in response to edwardmartin77

    NEW INFORMATION and POSSIBLE COMPLETE AND TOTAL FIX FROM APPLE --

     

    Well, I've been here in this thread too long (see previous posts) and have stubbornly (and perhaps foolishly) refused to use the 3rd-party solution.

    However --

     

    After months of calling Apple, amounting to countless hours for wasted time on the phone, having been passed through no fewer than a dozen Senior Technical Advisors, and after having gone up to Mt. Olympus to ENGINEERING twice, the case was finally passed to an even higher power: THE DEVELOPERS. (everyone say: ooooooooo!...)

     

    What I could not do, what no Advisor could do, and what the first set of ENGINEERS failed to do the first time, THE DEVELOPERS have apparently done. And here's the solution:

     

    Get an Android.

     

    Had to do that, sorry.

     

    No, seriously. Here it is:

     

    Get Apple tech front-end on the phone. Get him/her to "escalate" your case to a Senior Technical Advisor. Don't back down and let the ever-helpful, ever-earnest tech to try to fix it: s/he can't. Don't back down. Get to a Senior Tech, then get that person to work with you to have the ENGINEERS put your account Apple ID into "test mode" (allows them into your account and requires that you let Apple set a temporary password, which you can change when the account is released from test; no apparent risks or mischief). Advise the Senior Tech that the ENGINEERS will need to engage THE DEVELOPERS (dum-dum-DUM). The exalted DEVELOPERS will need to go into your User ID and remove the shortcut file. Once removed, you'll sign in and out of your Apple ID on each device, and voila! No Zombies.

     

    Duh.

     

    It's now been done on both my iPad, and I will -- obviously -- be keeping a sharp eye out for ghosts, vampires, Bill Murray, Glenn Close, the Walking Dead, Spinal Tap, those Grateful guys who play guitars, the random phoenix, soap opera stars who successfully renegotiated their contracts, and anyone who is fluent in Manx. Will report back. I hope I do not eat my words.

     

     

    <Personal Information Edited by Host>

  • by shopietiler,

    shopietiler shopietiler Aug 7, 2015 2:57 AM in response to TylerJR
    Level 1 (0 points)
    Aug 7, 2015 2:57 AM in response to TylerJR

    I have found a very simple fix for this!

     

    1). Open Settings>General>Keyboard

    2). Delete the keyboard shortcuts that you do not want

    3). Go back and open Settings>General>Reset

    4). Select 'Reset Network Settings' (you will not lose any data but you will have to re-enter your wifi password)

    5). After this, I did a backup too but it isn't necessary

     

    It has been 24 hours since I have deleted the shortcuts and they have not comeback. (Used to come back after 15 minutes so I think its safe to say it's fixed)

    This issue has really been annoying me for a long while now so I hope this fixes it for you

  • by TylerJR,

    TylerJR TylerJR Aug 7, 2015 6:49 AM in response to shopietiler
    Level 1 (0 points)
    Aug 7, 2015 6:49 AM in response to shopietiler

    Resetting network settings actually brought them back..

  • by shopietiler,

    shopietiler shopietiler Aug 7, 2015 4:13 PM in response to TylerJR
    Level 1 (0 points)
    Aug 7, 2015 4:13 PM in response to TylerJR

    Oh God. That's odd too because a few of my friends did the steps too and they had no issue with it.

    Maybe it depends on the device?

  • by eyelab,

    eyelab eyelab Oct 9, 2015 5:04 PM in response to iBarrett
    Level 1 (0 points)
    Mac OS X
    Oct 9, 2015 5:04 PM in response to iBarrett

    There is a similar final solution, without resetting and loosing any data:

    http://forums.everythingicafe.com/conversations/keyboard-shortcut-deletions-keep -coming-back-ios-os-x.73844/

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