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Aromagix

Q: Need to contact previous owner of a Ipad 3rd generation

Hi! I bought a used Ipad 3rd generation on Ebay & need the previous owner to unlink the Ipad to his account. The previous owner's email is s*****@me.com. If possible try to circulate this email as I need to use the Ipad.

Thanks.

Posted on Jun 29, 2015 7:39 AM

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Q: Need to contact previous owner of a Ipad 3rd generation

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  • Helpful answers

  • by Csound1,

    Csound1 Csound1 Jun 29, 2015 7:42 AM in response to Aromagix
    Level 9 (50,726 points)
    Desktops
    Jun 29, 2015 7:42 AM in response to Aromagix

    It is not possible (or even legal) to "circulate" the email address, if you know it then contact them, if you do not know it there is nothing to be done other than request a refund.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Jun 29, 2015 7:41 AM in response to Aromagix
    Level 8 (43,827 points)
    iPhone
    Jun 29, 2015 7:41 AM in response to Aromagix

    Contact them through eBay.

  • by Aromagix,

    Aromagix Aromagix Jun 29, 2015 7:47 AM in response to Aromagix
    Level 1 (0 points)
    Jun 29, 2015 7:47 AM in response to Aromagix

    Hi! I've seeked advice from Apple Store in Singapore. They advised me to try to post a message through the Apple communites in Icloud where there may be a chance the previous owner may read the message and help unlink his ID for the Ipad.

    Thanks.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Jun 29, 2015 7:50 AM in response to Aromagix
    Level 8 (43,827 points)
    iPhone
    Jun 29, 2015 7:50 AM in response to Aromagix

    There are no Apple Stores in Singapore, but regardless of that, they gave you incorrect advice. This forum is not the appropriate place to try to get ahold of someone or share their email address. Contact eBay as suggested.

  • by KiltedTim,

    KiltedTim KiltedTim Jun 29, 2015 7:55 AM in response to Aromagix
    Level 9 (55,790 points)
    Mac OS X
    Jun 29, 2015 7:55 AM in response to Aromagix

    If the seller will not or can not remove the activation lock, and they did not disclose in the auction that it was activation locked, then return it and get your money back. It's useless to you. If the seller won't refund your money voluntarily, then file a claim with eBay.

     

    If the seller won't or can't remove the lock, and refuses you a refund, and it was disclosed in the auction that it was activation locked, then you bought a very nice paper-weight.