HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
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Helpful answers
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Jun 29, 2015 3:40 PM in response to Gunner Bonesby Kappy,If this is not a BT mouse, then you need to plug in the receiver that came with it into one of your USB ports. If it's a BT mouse, then you first need to pair it using Blue Tooth preferences.
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Jun 29, 2015 4:41 PM in response to Gunner Bonesby Kappy,Are the batteries installed correctly for + and - poles?
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Jun 29, 2015 11:03 PM in response to Kappyby Gunner Bones,Yes, I made sure they were in correctly twice. The light of the mouse turned on too, but that didn't help the situation
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Jun 29, 2015 11:34 PM in response to Gunner Bonesby Kappy,Contact the vendor or manufacturer to see if they can help you.