Q: Messages Menu Commands Greyed Out

Makes sense. But the fonts in this scenario were not disabled — they were completely removed from the folder. Whenever I get a new system I remove as much as possible, placing the unneeded fonts in a separate folder. (I work in the type industry and have always managed my fonts manually, outside of Font Book or other applications.) Despite this, maybe a User-specific setting was still tripping things up?

Hi,

Other than other Font apps I am not sure what might trip a Font up for one User.

However it is something we keep seeing with no explanation of how it happens.

8:54 pm      Friday; January 9, 2015

Thanks, I had the exact problem and your answer fixed it!  I appreciate you posting your response as it was a quick fix and did the trick.

I went through a phase and deleted fonts I didn;'t like. AppleGothic must have been one of them. I can't find it - even with a search. So how did you put it back in the folder? Where did you download it? I've looked for it on font sites but can't find it, or if I so, the site seems shady.

Thanks!

Hi,

Font Book App > File Menu > Restore Standard Fonts.

If this does not work use Time Machine if you use this for a Backup.

If that does not work it will be an Reinstall.

For Time Machine navigate to Hard Drive Name/Library/Fonts then use the Time Machine icon and then go back in time to when you did have the font.

At 15.4 Mb it is hardly the biggest Font file and you can always disable them.

8:08 pm      Wednesday; April 1, 2015

Ralph,

A delight to e-meet you! You're helpful all over this forum!

Restoring fonts didn't work. Boo.

I don;t use time machine, I use Carbonite for backup.

So...now it's time to download the font but I can't find it/don;t trust where I do find it.

I can't find the download button on this page http://www.gamefront.com/files/20554940

Thanks!

Paula

Hi,

Two things.

The first line I posted after the greeting is how the Font Book app is supposed to replace  them.

It is fair to say this only used to replace the System Fonts  (Those in Hard Drive Name/System/Library/Fonts) that are required by the System or apple apps to start up.

Other regular Apple Fonts and those you might install for everyone's use are in Hard Drive Name/Library/Fonts

You may end up with some sub folders in here such as Microsoft if your Install Office.

These are not supposed to be needed to be used by the System or Apps but AppleGothic seems to have become an exception in Yosemite and Mavericks.

The second things is does your Backup allow you to navigate the copy of the Hard Drive so you can retrieve stuff ?

In this Pic I have the Path Bar Showing (Finder > View Menu > Show Path Bar).

I can navigate the Backup drive (original I know) then the Backups.backupdb then select a dated folder and the eventual Location I need (it would be one more step in the Pic).

I would be able to Duplicate the File (font)  (Finder > File Menu)  which I could then move to the proper place (and remove the extra "copy" that gets added to the name).

On that web site you did find....

7:50 pm      Thursday; April 2, 2015

Thank you Rob! Was losing my mind sorting through different options to bring back menu items in iMessage until I found your solution. Just activated Apple Gothic.ttf in Font Book and all is well. Bizarre that this should only affect some of the menu items and not all, but somewhere there's a logical explanation to all this.

Great find, thank you! This worked for me.

Hi

I checked I had this font and it was already in my ordinary Fonts folder. But then I went to the other 'Library' by using the Finder. 'Go' while holding down the Alt key, which makes the 'Library' appear in the list. I went into this folder, where I found this other Fonts folder and pasted a copy of AppleGothic there (it was missing).

This worked!

So thanks very much for pointing me in the right direction.

I have found in the past obscure problems are often caused by font issues. Probably because I use InDesign, Illustrator, Photoshop and Suitcase Fusion, which can confuse the system.

Anyway, great to have Messages back.

Cheers!

HI,

With the Hard Drive icon open you should see the Applications folder, Library, System and Users at least.

The System contains it's own Library and that has it's own Font Folder.

This should be all the Fonts needed by the System  (Technically it should be in here).

The actual Library folder you see has it's Fonts folder.

This is where Installed Fonts that you allow every Mac User on your Computer to have access to.

This is where the AppleGothic Font currently is found.

The Users/Your Account/Library (also written as ~/Library) has it's Font Folder.

This is where you install Fonts  that you only want that User to Access.

In the case of Office and AppleWorks Installs and similar apps you sometimes get asked if you want to Install things for Everyone (all Users) or for the User (the one doing the Install).

You should not need to move the Font to ~/Library/Fonts

9:16 pm      Thursday; April 23, 2015

Just to tag onto the great synopsis that Ralph Jones provided; if you had to move the font to your local user fonts folder, this indicates to me that you may have some permission issues going on. I would recommend launching Disk Utility and running Repair Disk Permissions.

Thanks.

Thanks for your reply.

We've got the same problem and we found the font in this site :

https://github.com/Lyndir/Gorillas/blob/master/Gorillas/Resources/Fonts/AppleGot hic.ttf

Thanks a lot.