Scottyboy99

Q: Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

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Q: Has iTunes match gone haywire?

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  • by bravewolverine,

    bravewolverine bravewolverine Jun 30, 2015 9:19 AM in response to bravewolverine
    Level 1 (20 points)
    Jun 30, 2015 9:19 AM in response to bravewolverine

    It's only showing music I had downloaded to my phone...any idea how I get it to show the music stored in the Cloud?

  • by Croweyes1121,

    Croweyes1121 Croweyes1121 Jun 30, 2015 9:22 AM in response to heysybaby
    Level 1 (0 points)
    Jun 30, 2015 9:22 AM in response to heysybaby

    EDIT: Never mind, I'm a moron.  lol

  • by mkpub,

    mkpub mkpub Jun 30, 2015 9:23 AM in response to Croweyes1121
    Level 1 (34 points)
    Mac OS X
    Jun 30, 2015 9:23 AM in response to Croweyes1121

    @Croweyes1121: Metadata in my iTunes library is correct. I don't know why it's messed up in iOS. Also, like mike1982 it won't let me enable my iCloud Music library (so right now, it's only showing my purchased music). Plus, as Philjens noted, I'm also missing some album art. Sorry but this is really frustrating. I shouldn't have to reset my iPhone for an update to work (and I'm not even sure this will solve this problem). Somehow, Apple never seems to get the cloud right... (FYI: I have NOT joined Apple Music yet; not sure that matters; it shouldn't).

  • by Croweyes1121,

    Croweyes1121 Croweyes1121 Jun 30, 2015 9:27 AM in response to mkpub
    Level 1 (0 points)
    Jun 30, 2015 9:27 AM in response to mkpub

    I'd reserve judgment until it allows you to enable your cloud library.  Mine is enabled and I have none of these problems.  I have Apple Music turned off and iCloud Library turned on.  Everything shows up precisely as it did before this fiasco.  Not a single bit of artwork is missing, no artists are out of place, nothing is mislabeled.  I hope it's just a matter of enabling that cloud library.  I have a TON of music on Match, so for me to not have *any* of these issues means that either my library is in better order (which I doubt, because you've checked the metadata) or it has to do with something set differently in my phone than yours.  That my cloud library is enabled and yours isn't is a pretty big indicator that that's the issue.  I hope so!

  • by bravewolverine,

    bravewolverine bravewolverine Jun 30, 2015 9:28 AM in response to bravewolverine
    Level 1 (20 points)
    Jun 30, 2015 9:28 AM in response to bravewolverine

    image.jpg

    Tap on artist in the music app and then toggle the bottom option - all back to normal  

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jun 30, 2015 9:30 AM in response to Croweyes1121
    Level 1 (85 points)
    Apple Watch
    Jun 30, 2015 9:30 AM in response to Croweyes1121

    Did you update and launch the music app straight away, or did you have to go into settings and toggle this icloud enable music library first? I am also hearing about it giving option to merge library. Did you see that? Presume you already had locally stored songs on your iPhone. What did you choose if that option came up?

     

    Cheers

  • by Croweyes1121,

    Croweyes1121 Croweyes1121 Jun 30, 2015 9:32 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 9:32 AM in response to Scottyboy99

    I have no locally-stored songs on my phone.  I use Match exclusively to access music.  I opened the music app first just to look at it, then went to check my settings when I still saw the songs in a single album fanned out like they were before the update.  I believe my iCloud Library was already enabled.  All I did was toggle off "Show Apple Music" and told it to sort by album title, and all was fine.

  • by bravewolverine,

    bravewolverine bravewolverine Jun 30, 2015 9:32 AM in response to Scottyboy99
    Level 1 (20 points)
    Jun 30, 2015 9:32 AM in response to Scottyboy99

    Rab the app and let it update until you have the five icons on the bottom (my music, for you, new,radio, connect). After that, into settings, music and then switched on iCloud library. No option to merge libraries popped up.

  • by mkpub,

    mkpub mkpub Jun 30, 2015 9:41 AM in response to mkpub
    Level 1 (34 points)
    Mac OS X
    Jun 30, 2015 9:41 AM in response to mkpub

    @Croweyes1121: OK, I signed out of my account in the Music app; quit the app; rebooted my iPhone, opened the Music app and signed back in; that fixed the wrong artists names and split albums (and album covers seem to be restored as well); however, I'm still not able to enable my iCloud Music Library. Like mike1982, I'm getting the "you can enable it later from Music in Settings" message — I don't see this option  under Settings in the Music app.

  • by bongopongo,

    bongopongo bongopongo Jun 30, 2015 9:44 AM in response to mkpub
    Level 1 (0 points)
    Jun 30, 2015 9:44 AM in response to mkpub

    is anyone getting an "icloud music library can't be enabled" message?  Won't let me turn my iCloud music, which I assume is the new iMatch?  Either way it looks like I'm stuck with local files

  • by Ransomwa,

    Ransomwa Ransomwa Jun 30, 2015 9:47 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 9:47 AM in response to Scottyboy99

    does anyone know if you have to subscribe to both apple music and itunes match?  or can you subscribe to Match and have access to apple music?

  • by Croweyes1121,

    Croweyes1121 Croweyes1121 Jun 30, 2015 9:48 AM in response to mkpub
    Level 1 (0 points)
    Jun 30, 2015 9:48 AM in response to mkpub

    I'd probably hold off and try this again later tonight.  iCloud may just be having issues with everyone doing this update right now.  That's my theory anyway.  I'm glad all the other issues got fixed, though. 

  • by mkpub,

    mkpub mkpub Jun 30, 2015 10:02 AM in response to Croweyes1121
    Level 1 (34 points)
    Mac OS X
    Jun 30, 2015 10:02 AM in response to Croweyes1121

    @Croweyes1121. Thanks. Will do. (About the sign-out/sign-in of account to have things fixed: given that several people have had a bad first experience launching the Music app, and assuming that signing out and back in fixes this; perhaps the update installer should have reset everyone's account so people have to sign back in (or at least through an alert advising people to sign out and back in); that would have alleviated some initial bad user experiences.

  • by WDI,

    WDI WDI Jun 30, 2015 9:58 AM in response to Scottyboy99
    Level 1 (42 points)
    Audio
    Jun 30, 2015 9:58 AM in response to Scottyboy99

    I've briefly looked at the new music app after just updating now. I did opt in for the music service right away. Everything appears to be in order now.

     

    However, I can tell you I don't like that there is no longer a cloud icon that lets you know if the album song is in the cloud or already downloaded in the device. It appears you have to hit the ... and check. That is very inconvenient.

     

    If you guys don't like that either submit your feedback to...

     

    https://www.apple.com/feedback/

  • by ehmjay,

    ehmjay ehmjay Jun 30, 2015 10:03 AM in response to Scottyboy99
    Level 1 (37 points)
    Apple Music
    Jun 30, 2015 10:03 AM in response to Scottyboy99

    I was also having the issue with albums fracturing on my iPhone and things got worse in the last couple days.

     

    Today I upgraded to the latest OS for the new Apple Music service. My new problem is that for "my music" the only stuff that's showing up is music previously synced to my iPhone. But I cannot seem to pull down anything else from my matched library. I'm assuming it's growing pains but it's frustrating since I now can't access my library.

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