JMG114

Q: Apple Music/iTunes Replacing My Album Artwork

Hi. This might have been the case for a while, or maybe I'm just noticing it now that I'm trying Apple Music. In any event, I've noticed that my album artwork on my iPhone has been changing to images that I have never picked. I'm pretty meticulous about my album artwork, and I know what's correct for my albums. Is there a way to prevent this from happening and for my own album artwork to remain the way it is? Thanks.

iPhone 6, iOS 8, 8.0.2

Posted on Jun 30, 2015 11:27 AM

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Q: Apple Music/iTunes Replacing My Album Artwork

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  • by MikeB-,

    MikeB- MikeB- Jun 30, 2015 12:04 PM in response to JMG114
    Level 1 (0 points)
    Jun 30, 2015 12:04 PM in response to JMG114

    I have seen the same thing happen, not cool.

  • by Larry Duran,

    Larry Duran Larry Duran Jun 30, 2015 12:59 PM in response to JMG114
    Level 1 (5 points)
    Jun 30, 2015 12:59 PM in response to JMG114

    This is happening to me too. And I don't see a way to disable it.

    I'll be downgrading to 8.3 tonight....this is not acceptable.

  • by oconda01,

    oconda01 oconda01 Jun 30, 2015 1:59 PM in response to Larry Duran
    Level 1 (0 points)
    Jun 30, 2015 1:59 PM in response to Larry Duran

    Yes same thing happening to me / there must be a way to disable this stupid setting - not impressed Apple!!!

  • by Stnst,Helpful

    Stnst Stnst Jun 30, 2015 2:19 PM in response to JMG114
    Level 1 (5 points)
    Jun 30, 2015 2:19 PM in response to JMG114

    If you go into the Music tab in the Settings app, you can disable the iCloud Music Library. That will prevent Apple Music from interacting with what's saved on your phone and changing any of the artwork. Albums that have already been changed may need to be resynced. This doesn't prevent you from streaming from Apple Music, though it does prevent you from saving streamed playlists for offline use. Hopefully there's a better workaround than this, because right now it seems the only option is to do this and isolate your on phone library from the streaming one, or allow them to intermix and end up with wrong album art and multiples of the same song, sometimes not even the correct version.

  • by DanM88,

    DanM88 DanM88 Jun 30, 2015 2:29 PM in response to Stnst
    Level 1 (0 points)
    Jun 30, 2015 2:29 PM in response to Stnst

    the sames happening to me!! Some of the artwork being replaced isn't even for the right artist! I spent ages doing all my album art, how do I cancel it?

  • by benpaul12,

    benpaul12 benpaul12 Jun 30, 2015 3:35 PM in response to JMG114
    Level 1 (0 points)
    Jun 30, 2015 3:35 PM in response to JMG114

    I admit that I am protective of my album art, I've got no problem if Apple Music updates them with the correct image - however, Apple Music is going through specific albums and replacing a single piece of album art with many different ones.

     

    **** Freezes Over by The Eagles has had every single song replaced with a different image, only one song actually has the cover of **** Freezes Over. This is f'd up.

     

    So Apple Music is actually incorrectly adding album art to the wrong albums and tracks...

  • by benpaul12,

    benpaul12 benpaul12 Jun 30, 2015 3:38 PM in response to benpaul12
    Level 1 (0 points)
    Jun 30, 2015 3:38 PM in response to benpaul12

    Pulse by Pink Floyd has been replaced by the image for "A Collection of Dance Songs", Run Like **** from Delicate Sound of Thunder (live album) has been replaced by the cover for The Wall.

     

    Something's actually wrong.

  • by Aaronbooth,

    Aaronbooth Aaronbooth Jun 30, 2015 4:22 PM in response to JMG114
    Level 1 (0 points)
    Jun 30, 2015 4:22 PM in response to JMG114

    I Have the same issue, I don't want to downgrade as I really like apple music generally but i am very particular about album artwork and would appreciate it if someone could let me know if there is a way of getting around this

    thanks

  • by benpaul12,

    benpaul12 benpaul12 Jun 30, 2015 4:29 PM in response to Aaronbooth
    Level 1 (0 points)
    Jun 30, 2015 4:29 PM in response to Aaronbooth

    The only way around this right now is to turn off (in settings) "iCloud Music Library", this just means you can't play your Apple Music in offline mode though.

     

    The only fix I can see coming for this is that a new setting is introduced that allows non-Apple Music music to not have album art and tracks changed.

     

    As an early Zune Music Pass user, there was a specific setting in there which allowed non-subscription music to not have album art and tracks changed. This needs to be introduced on this.

     

    I wouldn't mind if Apple Music played around with my album art, but just as long as it's correct. At the moment it's replacing them with incorrect album art.

  • by Kabuscus,

    Kabuscus Kabuscus Jun 30, 2015 5:43 PM in response to JMG114
    Level 1 (0 points)
    Jun 30, 2015 5:43 PM in response to JMG114

    Same thing here. Really dissapointed because by switching off iCloud Music Library, I cant access the albums I've downloaded over the course of today unless I search them and stream them, which might be an annoyance if Im somewhere with poor signal.

    Hopefully Apple fix this asap, or provide an option at least :/

  • by Tripoer78,

    Tripoer78 Tripoer78 Jul 1, 2015 1:35 AM in response to JMG114
    Level 1 (0 points)
    Jul 1, 2015 1:35 AM in response to JMG114

    After syncing my iPhone back again with cloud sync turned off I now have hundreds if not most albums now displaying blank artwork.

  • by tikilab,

    tikilab tikilab Jul 1, 2015 3:48 AM in response to JMG114
    Level 1 (41 points)
    Photos for Mac
    Jul 1, 2015 3:48 AM in response to JMG114

    Same for me. Missing and incorrect artwork through my library. Random, permanent edits to my files, on my hard drive. It's iTunes Match: The Sequel.

     

    I can't believe they haven't fixed basic problems that have been plaguing paying customers for over three years now.

     

    Check out similar posts from 2011 - 2013:

     

    iTunes Match Changing My Album Tags/Metadata Without Asking

    will my metadata change in iTunes match

    iTunes Match vs. Play Counts

  • by AppleLoverWindowsHater,

    AppleLoverWindowsHater AppleLoverWindowsHater Jul 1, 2015 4:26 AM in response to tikilab
    Level 1 (5 points)
    Jul 1, 2015 4:26 AM in response to tikilab

    Direct quotes from support:

     

    "When the iCloud Music Library is enabled this will sync the album artwork from iTunes."

    "The iCloud Music library places your music into iCloud which does update the album artwork to what appears in the iTunes store."

     

    Like you all I'm very annoyed and disappointed, as I am also very protective of my album art.

     

    She did say to submit feedback online, so I will- not sure if anyone will read it, but who knows.

    www.apple.com/feedback

     

    This is really annoying.

  • by Slimjohnny,

    Slimjohnny Slimjohnny Jul 1, 2015 4:38 AM in response to JMG114
    Level 1 (0 points)
    Jul 1, 2015 4:38 AM in response to JMG114

    yeah same thing has happened to me its a pain

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