callumbessasagrant

Q: iOS 8 Keyboard Shortcuts won't delete.

So I've had my iPhone 6 now for a few weeks and It's running the latest iOS (iOS 8.1).

 

I have about 40 Shortcuts in the keyboard and duplicates, however when I delete any of these shortcuts, they reappear, I've turned off iCloud on my iPad, and Mac but yet they still appear and its getting very frustrating. Please help me.

iPhone 6, iOS 8.1

Posted on Nov 9, 2014 1:21 PM

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Q: iOS 8 Keyboard Shortcuts won't delete.

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  • by evilapa,

    evilapa evilapa May 18, 2015 11:33 PM in response to Candy Owl
    Level 1 (4 points)
    Apple Music
    May 18, 2015 11:33 PM in response to Candy Owl

    Deleting absolutely everything and starting from scratch is not really a fix in by book. Of course the issue will be gone, but so will everything else too.

     

    I guess I will keep deleting my reappearing snippets until a proper fix comes around.

  • by fbratchett,

    fbratchett fbratchett May 19, 2015 1:17 AM in response to evilapa
    Level 1 (4 points)
    May 19, 2015 1:17 AM in response to evilapa

    evilapa,

     

    Actually I didn't lose anything at all. Once I reinstalled as "new",  upon completion I logged into iCloud with my credentials as iBarret instructed all other info was restored, contacts, notes, and even ALL of my photos. I lost absolutely nothing that was important to me, which really surprised me because I was willing to start from scratch but as it turned out I didn't have to at all. I guess you can say I took a leap of faith and it actually worked out.

  • by joecab,

    joecab joecab May 27, 2015 6:41 AM in response to callumbessasagrant
    Level 1 (4 points)
    iPhone
    May 27, 2015 6:41 AM in response to callumbessasagrant

    I had the same problem and finally found a solution that worked, and it doesn't involve deleting everything and starting over.

     

    1. Rename all the shortcuts you want to get rid of. (I put three dollar signs in front of each one so they'd be easy to pick out in the list.)

     

    2. Wait about an hour to be sure the change has synced to iCloud, then do the same on any other iOS devices or Macs you have just in case those also have ones that need deleting that weren't caught in Step 1.

     

    3. Now wait a week to be absolutely certain the changes have propagated through all of Apple's servers and what have you.

     

    4. After the week has passed, delete all those renamed shortcuts. Again, wait an hour before you do the same with your remaining Apple devices.

     

    That's it! Those shortcuts should be gone for good.

  • by fbratchett,

    fbratchett fbratchett May 27, 2015 7:34 AM in response to joecab
    Level 1 (4 points)
    May 27, 2015 7:34 AM in response to joecab

    jocab,

     

    That's a lot of waiting when you can do iBarret's fix and be done with it. Again, after iBarret's fix, duplicate short cuts have not returned and I lost no information, with the exception of some apps that I really never used anyways.

  • by adrianmartini,

    adrianmartini adrianmartini Jun 2, 2015 8:45 AM in response to fbratchett
    Level 1 (4 points)
    Mac OS X
    Jun 2, 2015 8:45 AM in response to fbratchett

    I just ordered my Samsung Galaxy S6. I'm pretty confident that will fix it.

     

    This problem has plagued me too long, and enough is enough without a true & proper fix. My issue actually surfaced when I performed an icloud restore when I bought my iPhone 6 plus - and these were shortcuts that were deleted in iOS 7! I've had so many problems due to iOS 8, I'd need to write a book to explain them.

     

    I honestly think Apple has been dropping the ball in so many other areas as well, I just can't take it any more. I can only think that they have most of US & China hoodwinked that their products are really great, when in reality under the hood crap like this is taking place. But hey, that's marketing for you, which apparently all that Apple is relying on nowadays. Its sad too, I've loved Apple for years, but bye bye...

  • by Pickinic,

    Pickinic Pickinic Jun 7, 2015 12:27 PM in response to adrianmartini
    Level 1 (0 points)
    Jun 7, 2015 12:27 PM in response to adrianmartini

    Go to this link for the solution...

  • by Pickinic,

    Pickinic Pickinic Jun 7, 2015 12:28 PM in response to Pickinic
    Level 1 (0 points)
    Jun 7, 2015 12:28 PM in response to Pickinic
  • by Harpo Marx,

    Harpo Marx Harpo Marx Jun 13, 2015 9:50 AM in response to iBarrett
    Level 1 (10 points)
    Jun 13, 2015 9:50 AM in response to iBarrett

    This is a disaster. I've tried everything. Followed iBarrett's procedure precisely and set up my iPhone as NEW. Manually installing all my apps and data. NO recovery from backups. In addition to that I deleted everything in relation to 'dictionaries' by means of Terminal on iCloud drive and gardening through my iMac's library.

     

    And guess what? The shortcuts are still there! On the fresh, newly set up iPhone. It's unbelievable!

     

    Not to mention I've spend hours on the phone with Apple's representatives who finally confirmed it a bug and literally said that it's where their support ends. Leaving you waiting for an update.

     

    There is of course one and only one last resort: Set up a new Apple ID and loose all my purchases. Apple representatives even declined to sent me an iTunes voucher to cover for the necessary redundant purchases to work around their bug. This is more than frustrating. It's impossible to expect less from customer service.

     

    What a company: Giving nothing back to the community on global Tax level. Giving nothing back on the individual level.

  • by Pickinic,

    Pickinic Pickinic Jun 13, 2015 10:21 AM in response to Harpo Marx
    Level 1 (0 points)
    Jun 13, 2015 10:21 AM in response to Harpo Marx

    That didn't work for me either.  The only permanent fix is the one in the thread I gave a link to.  It has worked for everyone who has used it.

  • by Matthew110607,

    Matthew110607 Matthew110607 Jun 30, 2015 9:15 AM in response to callumbessasagrant
    Level 1 (23 points)
    Apple Watch
    Jun 30, 2015 9:15 AM in response to callumbessasagrant

    How on earth is this still not fixed?! Anyone having any luck with iOS 8.4? Because it certainly wasnt fixed with iOS 8.3 and apple support is utterly worthless with the issue.

  • by fbratchett,

    fbratchett fbratchett Jun 30, 2015 11:29 AM in response to Matthew110607
    Level 1 (4 points)
    Jun 30, 2015 11:29 AM in response to Matthew110607

    The iBarrett fix worked flawless for me, I followed it to the letter and had success, dupes have not returned yet.

  • by Matthew110607,

    Matthew110607 Matthew110607 Jun 30, 2015 1:31 PM in response to fbratchett
    Level 1 (23 points)
    Apple Watch
    Jun 30, 2015 1:31 PM in response to fbratchett

    You can't do that without busting the jailbreak though, right

  • by fbratchett,

    fbratchett fbratchett Jun 30, 2015 1:45 PM in response to Matthew110607
    Level 1 (4 points)
    Jun 30, 2015 1:45 PM in response to Matthew110607

    Not sure if it'll work on a jb device or not.

  • by Pickinic,

    Pickinic Pickinic Jun 30, 2015 3:28 PM in response to Harpo Marx
    Level 1 (0 points)
    Jun 30, 2015 3:28 PM in response to Harpo Marx

    I hate to tell you this, but I set up a new apple ID and that didn't even fix it.  The problem is not in the cloud, but on your phone.  The only fix that has worked for me is the one on the other thread I posted.  After two months now, no returning shortcuts.

  • by fbratchett,

    fbratchett fbratchett Jun 30, 2015 4:30 PM in response to iBarrett
    Level 1 (4 points)
    Jun 30, 2015 4:30 PM in response to iBarrett

    After following this to the letter, it worked perfect for me. No duplicate shortcuts since April 19, 2015. My phone is in remission. Lol. Thanks iBarrett.

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