Scottyboy99

Q: Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

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Q: Has iTunes match gone haywire?

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  • by Banksy11,

    Banksy11 Banksy11 Jun 30, 2015 1:46 PM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 1:46 PM in response to Scottyboy99

    Its all good now. Actually I think it's better. The show all music on off switch is now in the app and not the settings now called listen offline. All in It must have been a necesarry mess up for the new app to work on 8.4. So yet another few frustrating days. I can't actually figure out how to rate tracks? Although my playlists are all there. Also is Apple TV OK now with the music library?

  • by bravewolverine,

    bravewolverine bravewolverine Jun 30, 2015 1:47 PM in response to Banksy11
    Level 1 (20 points)
    Jun 30, 2015 1:47 PM in response to Banksy11

    all working here - also signed up for Apple music. Quick q, should Apple music downloads sync across my iOS devices?

  • by Mark Lawless,

    Mark Lawless Mark Lawless Jun 30, 2015 2:18 PM in response to Banksy11
    Level 1 (0 points)
    Jun 30, 2015 2:18 PM in response to Banksy11

    ipad working fine. Apple TV library is so fragmented now, it's unusable. Destroyed. Tried a software update and everything else known to man.  It's a total mess.

  • by Dreamboy,

    Dreamboy Dreamboy Jun 30, 2015 2:21 PM in response to Scottyboy99
    Level 1 (5 points)
    Jun 30, 2015 2:21 PM in response to Scottyboy99

    No Genius list, no albums view when turning to side view? What is this? I really want the previous music app!!!

  • by Herbert von Klemperer,

    Herbert von Klemperer Herbert von Klemperer Jun 30, 2015 2:27 PM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 2:27 PM in response to Scottyboy99

    It has totally messed up my classical music collection. Split albums, wrong performers. Just a complete mess.

  • by NZMarke,

    NZMarke NZMarke Jun 30, 2015 2:52 PM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 2:52 PM in response to Scottyboy99

    Well the good news is that it seems to have fixed the problems on the iPad after 8.4 upgrade. Haven't tried the iPhone yet. and at first glance the Music app in 8.4 looks OK - different but not too bad. They've changed the UI quite a bit but they had to do that to build Apple Music into it - you might find that dominates the UI a bit - all the icons on the bottom relate to Apple Music. But on the whole it's not too bad IMO.

     

    However - and I'm hoping this will resolve itself if I update iTunes Match from my PC or Mac - at least half the cover art from my albums is gone. I'd spent considerable time updating album cover art for all my music and used Supersync to check every track had an album image. It's possible this is still updating so I will give it some time before I try updating from the PC ... But missing album art at present. Any others withe this problem?

  • by NZMarke,

    NZMarke NZMarke Jun 30, 2015 3:21 PM in response to Banksy11
    Level 1 (0 points)
    Jun 30, 2015 3:21 PM in response to Banksy11

    Banksy11: Yeah I agree the new app isn't bad and there are some good new features - the filter to show only downloaded music is nice.

     

    My album art is slowly coming right so I think that's just a downloading in background issue after re-enabling Music match. One thing I noticed was in Album view it was sorting by artist name rather than album name - but that's a preference setting in Settings>Music that you can toggle. otherwise things look pretty good.

     

    Apple: for future reference you could have saved an enormous amount of angst by simply posting a note in this thread letting people know that there was an issue that would be resolved with OS8.4 - that it was a known issue and would be resolved soon. Staying completely silent on the issue - and worse removing posts from this thread did you now favours at all. You are dealing with a community of people who love their music and in the main are passionate fans of Apple products. So give them the respect of letting them know you understand their frustration, that you are working on fixing the issue and that you are listening. If you'd done that this whole thread would have had a totally different tone - instead of the intense frustration expressed by many who wasted hours re-tagging music, refreshing iTunes etc to try and fix a problem they had no control over.

  • by WDI,

    WDI WDI Jun 30, 2015 7:07 PM in response to Scottyboy99
    Level 1 (42 points)
    Audio
    Jun 30, 2015 7:07 PM in response to Scottyboy99

    Apple TV 3rd generation still messed up. Hopefully Apple will release an update.

  • by mkpub,

    mkpub mkpub Jun 30, 2015 9:32 PM in response to WDI
    Level 1 (33 points)
    Mac OS X
    Jun 30, 2015 9:32 PM in response to WDI

    After some initial hiccups following the iOS and OS X iTunes updates, things are largely working fine: I can access my iCloud (iTunes Match) library on my devices. Albums are no longer split. The only issues I'm experiencing are: (1) missing album covers, from albums I ripped from CDs (not purchased through iTunes); the covers show up in my iTunes library on OS X, but they don't show up on my iPhone 5s and iPad Air 2, and on my Apple TV almost all covers are missing; (2) idiosyncratic alphabetization (see attached screen shot): looks like iTunes no longer is able to properly alphabetize list of artists. Artist list is randomly out of order throughout. Otherwise, things are fine.

    Alpha - Problem iTunes 2015-06-30 21-13-47.png

  • by bravewolverine,

    bravewolverine bravewolverine Jul 1, 2015 12:06 AM in response to mkpub
    Level 1 (20 points)
    Jul 1, 2015 12:06 AM in response to mkpub

    WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

     

    Guys - worth checking this out...apparently some guys who have upgraded to iTunes 12.2 on their MacBooks this morning are now experiencing the same issues we had on iOS devices....

  • by YEARZERO1,

    YEARZERO1 YEARZERO1 Jul 1, 2015 12:40 AM in response to Scottyboy99
    Level 1 (15 points)
    Peripherals
    Jul 1, 2015 12:40 AM in response to Scottyboy99

    ITunes match no longer usable. My iphone is displaying wrong artists/wrong album art, splitting albums into several albums and this is just on my phone, on my mac itunes match downloads empty files when I download from the cloud, many albums have just vanished like this and others simply missing artwork. I am very particular and everything is tagged and album art applied. thankfully good old hard drive came to the rescue as I had deleted all songs off mac for space. I wonder now if it's ever gonna be trustworthy, how long til it corrupts songs on my mac. this also started for me 2-3 days before ios 8.4 update. Apple really need to sort this.

  • by Philjens,

    Philjens Philjens Jul 1, 2015 2:41 AM in response to YEARZERO1
    Level 1 (0 points)
    Jul 1, 2015 2:41 AM in response to YEARZERO1

    Lots of examples of artwork being changed for individual tracks within an album. So, on the surface, the album artwork looks fine, but on closer inspection.... I've manually fixed all the ones I've found, but with 18000 songs, I guess I deal with more examples as they crop up over time.

     

    Otherwise, the new match seems to work & actually looks better! Hope no more glitches appear. Still nervous!

  • by jannefromswe,

    jannefromswe jannefromswe Jul 1, 2015 4:46 AM in response to Scottyboy99
    Level 1 (0 points)
    Jul 1, 2015 4:46 AM in response to Scottyboy99

    I can't seem to turn on Itunes Match after updating Itunes to 12.2.0.

    I press "Add this computer" and then nothing happens. Nothing.

     

    And my library in my iPhone is still totally messed up.

    Several entries for artists, solo artists showing up near their former bands and former bands near the solo artists (Ace Frehley near Kiss etc.).

    We should not talk about album art - every other song has the wrong album art.

  • by ohneSchatten,

    ohneSchatten ohneSchatten Jul 1, 2015 5:23 AM in response to jannefromswe
    Level 1 (39 points)
    iPhone
    Jul 1, 2015 5:23 AM in response to jannefromswe

    Guys and gals, you may need to do the steps outlined below to get your music libraries in sync. I know it worked for me.

    https://discussions.apple.com/thread/7104446

     

    1) Log out of iTunes (Account > Sign Out)

    2) Quit iTunes

    3) Launch iTunes. Re-login to iTunes by going to the For You tab and logging in through Apple Music.

     

    After you go through these steps, let the updating to your iCloud Music Library finalize (notice syncing loop in top right corner of iTunes window).  It is then that you will see your album covers and tracks available for streaming through iTunes on your Mac.

  • by jannefromswe,

    jannefromswe jannefromswe Jul 1, 2015 8:28 AM in response to ohneSchatten
    Level 1 (0 points)
    Jul 1, 2015 8:28 AM in response to ohneSchatten

    I have tried this. I have tried several other things. I have talked to a guy on the Apple support.

    Nothing works.

     

    This latest update of Itunes and the introduction of Apple Music have done one thing; created a fervent supporter for Spotify. I'm getting really sick with Apple. And it pains me that I threw out my old iPods. I could have used them now.

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