jnicol75

Q: App Store stuck at "checking for updates"

When I view available updates on the App Store (in OS X Yosemite), a spinner appears at the top left of the application, next to the message "checking for updates". After that the App Store becomes unresponsive.

 

If I force quit and restart the App Store no content is loaded, and the navigation menu (featured, top charts, etc.) is grayed out. I have to restart the computer for the app store to become responsive again, but it still crashes after I navigate to the "updates" tab.

 

As a result of this issue I cannot install OS X updates.

 

The only troubleshooting I have done so far is to repair disk permissions and look in the Console for possible errors (nothing jumped out at me, but I didn't really know what to look for.)

 

Any advice on how I might resolve this issue?

 

Thanks.

MacBook Pro with Retina display, OS X Yosemite (10.10.2), null

Posted on Jun 16, 2015 9:27 PM

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