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All replies
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Helpful answers
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Jul 1, 2015 7:04 AM in response to prguy15by ckuan,Check your Internet connection by using Safari and go online.
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Jul 1, 2015 7:09 AM in response to ckuanby prguy15,Safari internet is working. I have 3 bars of LTE as well.
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Jul 1, 2015 7:13 AM in response to ckuanby prguy15,I have also restarted the phone, reset the app in the background and reopened it. Hard reset the phone. Put it in airplane mode for a few moments and let the internet come back on. Really have no clue as to why it suddenly stopped working....
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Jul 1, 2015 7:21 AM in response to prguy15by ckuan,Try Settings > General > Reset > Reset Network Settings.
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Jul 1, 2015 7:40 AM in response to ckuanby prguy15,What do you mean where am I using music? Like geographic location?
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Jul 1, 2015 7:43 AM in response to prguy15by ckuan,Yes, since it's available to about 100 countries and not a whole world.
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Jul 1, 2015 7:47 AM in response to ckuanby prguy15,I see. The Midwest in the US. I will say it was working last night after I did the update. It did go offline for a quick second, but was fixed after a reset of the app. I did open and update my Mac this morning and opened my music, but before I left my home I put my mac to sleep. Would that somehow affect and not allow me to use my apple music on my iPhone which is obviously under the same apple id?
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Jul 1, 2015 7:53 AM in response to prguy15by ckuan,Would that somehow affect and not allow me to use my apple music on my iPhone which is obviously under the same apple id?
I don't think so.
Try force restart: http://support.apple.com/en-us/HT201559
Also try Settings > General > Reset > Reset Network Settings.
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Jul 1, 2015 8:04 AM in response to ckuanby prguy15,No luck to either. I really thought the system crashed, but it doesn't appear that others are having this issue....
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Jul 1, 2015 8:12 AM in response to prguy15by ckuan,This link will let you know if one of Apple server has an outage:
http://www.apple.com/support/systemstatus/
Try restore as new and test, sorry I have no more tips.
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Jul 1, 2015 8:42 AM in response to prguy15by jlmendozal,★HelpfulGo to Setting --> Cellular --> Roll down "Use Celluar Data For:" --> lookfor Music and actívate.
Good luck!
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Jul 3, 2015 1:50 PM in response to ckuanby sinlab,I had the same problem. Had a strong LTE signal but showing offline. The only thing that worked was to reset network settings.
SETTINGS > GENERAL > RESET > RESET NETWORK SETTINGS