Q: itunes says not enough memory for ipad backup

I recently had to reload Windows 7 on my laptop. I re-installed iTunes and tried to backup my 32GB iPad, but iTunes won't backup or sync the iPad because it says the computer doesn't have enough memory. My laptop shows over 200 GB on both the C and D drives. I tried uninstalling iTunes and re-installing it, but I get the same message. Any ideas?

iPad 2, iOS 8.2

Posted on Jun 29, 2015 10:06 AM

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Q: itunes says not enough memory for ipad backup

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by Jason L,

Jason L Jul 1, 2015 10:17 AM in response to rbt-sbc
Community Specialists

Jul 1, 2015 10:17 AM in response to rbt-sbc

Hi rbt-sbc,
Welcome to Apple Support Communities.

It sounds like you’re seeing an alert message that says there isn’t enough free space on your PC when you try to backup your iPad 2 with iTunes. Take a look at the article linked below which provides troubleshooting suggestions that will resolve most issues backing up iOS devices with iTunes.
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support

Cheers,
-Jason
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by rbt-sbc,

rbt-sbc Jul 20, 2015 7:09 AM in response to Jason L
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Jul 20, 2015 7:09 AM in response to Jason L

Unfortunately the article didn't help at all. I ended up trying to update my iPad IOS and it got hung up so I had to restore my whole system. What a hassle! The good news is that now I can backup my iPad using iTunes again.
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by Jason L,

by rbt-sbc,

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