HT201400: If you can’t connect to the iTunes Store

Learn about If you can’t connect to the iTunes Store
Beckilew

Q: Help! Cannot connect to iTunes store

Please help!

Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!

It has only just started to happen and my iPhone is working fine, any ideas!?

Thanks

iPad 2

Posted on Jul 21, 2012 5:16 AM

Close

Q: Help! Cannot connect to iTunes store

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Jul 21, 2012 5:23 AM in response to Beckilew
    Level 10 (132,680 points)
    iTunes
    Jul 21, 2012 5:23 AM in response to Beckilew

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • by hargle,

    hargle hargle Jul 21, 2012 5:27 AM in response to Beckilew
    Level 1 (4 points)
    iPhone
    Jul 21, 2012 5:27 AM in response to Beckilew

    It's probably Apple's end - I've tried logging in/out, restarting, changing the DNS (a suggestion from some other posts).  Patience is a virtue I have in short supply.

  • by hghfjfhvhfhf,

    hghfjfhvhfhf hghfjfhvhfhf Jul 2, 2015 7:27 AM in response to Beckilew
    Level 1 (0 points)
    Jul 2, 2015 7:27 AM in response to Beckilew

    OMg this is driving me crazy.i went to app storeand triedupdating a game but it said can't connect to iTunes.my iTunes is working good and I do have a greata wifi ..I tried setting date and time,logging in and out my account,rebooting ..nothing works..I downloaded other thing andit worked ..my iPad is 5.1.1.      I don't know what to do anymore and I need tips or any thing ...any help??