Q: my macbook doesnt recognize an iphone when plugged in, why?

My iphone 4 suddenly doesn't become recognizable when plugged into my MacBook.

I'm trying to take my photos from my iphone 4 to save on my computer as i bought an iphone 6, but i can't get them off the phone. The computer doesn't see the iphone 4 any more.

How do i manually do it?

My icloud is full and my itunes or MacBook won't update.

iPhone 4

Posted on Jun 30, 2015 5:26 PM

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Q: my macbook doesnt recognize an iphone when plugged in, why?

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by alex_h1,

alex_h1 Jul 2, 2015 2:21 PM in response to errincantunderstandcomputers
Community Specialists

Jul 2, 2015 2:21 PM in response to errincantunderstandcomputers

Hello,

Thanks for using Apple Support Communities.

From your post I understand that your Mac is not recognizing your iPhone as a camera in order to import the photos. To help resolve this issue, please follow the directions outlined in the article linked to below.

If you can't import photos from your iPhone, iPad, or iPod touch to your computer - Apple Support

Take care,
Alex H.
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