imillerncs

Q: Private messaging in assignments - problem?

Hi all,

 

Have just updated to the latest version of the iTunes U app with all the new hand in and PM tools. Whilst I'm now able to update assignments in established courses to allow hand in of work, students are unable to send files or use the private messaging. I can send them private messages for assignments, but they cannot reply.

 

However. When I create a new course, everything works perfectly. Assignment hand in - great. PM with students on assignments - superb!

 

Is anyone else having the problem where courses created before the update aren't able to use the full new feature set as intended? Any known workarounds? This is happening with every teacher in our institution that has tried.

 

Thanks.

Posted on Jul 2, 2015 1:02 AM

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Q: Private messaging in assignments - problem?

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  • by Colorsthink,

    Colorsthink Colorsthink Jul 2, 2015 11:19 AM in response to imillerncs
    Level 1 (0 points)
    Jul 2, 2015 11:19 AM in response to imillerncs

    Hi,

    can you please tell me what iPad configuration you have? Because I tried everything for mark the homework (hand-in) but didn't work. I've an iPad 4 and iTunes U 3.0. There is no way for the students to mark pdf and no way to sent it back. If you open the pdf with acrobat and then return to iTunes U the program doesn't allow the operation unless you are the instructor of the course you can see a clear popup with the message)....

    The course is new (I created it yesterday).

     

    About Private Messaging I found some bugs:

     

    1) If you send a new discussion (from the browser on computer) there is no notification on iPad's student (and yes the iPad's function for notification is ON) and in browser (course manager) as well. You need to go in every post to check for new answer, and this is really absurd.

    2) The communication between instructor and students works well ONLY in the "General discussion" and only if you are just on the page of the discussion.

    3) Private messages doesn't work at all: the student doesn't receive the messages and can't send private message (only General Messages as I said before).

     

    So I don't think is about the course creation date but I think the app is full of bugs.

  • by Colorsthink,

    Colorsthink Colorsthink Jul 2, 2015 3:22 PM in response to imillerncs
    Level 1 (0 points)
    Jul 2, 2015 3:22 PM in response to imillerncs

    Hi,

     

    I update my previous response. I find the problem about the bugs about Private messages and hand-in homework!

     

    After (a lot) of tests I believe the issue is not in iTunes U, the course, the pdf or other... the only issue is about IOS version!

     

    I made tests on my iPad 4 gen. but a lot of function were buggy. My iPad had iOS 8.2 and last version iTunes U (3.0)

     

    Here what I did:

     

    1) I've uninstalled iTunes U

    2) I've upgraded iOS to iOS 8.4 <--- important!

    3) I've reinstalled iTunes U app

     

     

    Now ALL works very well!!! "Hand-in" homework is fantastic and works great, and now also "Private messages" (inside assignment) works! Also "grade" works perfectly.

     

    The only thing still doesn't work is notifications about new messages (you need to check inside the course and inside discussion message (for general messages) or inside the assignment (for private messages), and this is very very annoying.... I hope Apple guys will fix that.

  • by imillerncs,

    imillerncs imillerncs Jul 2, 2015 11:12 PM in response to Colorsthink
    Level 1 (0 points)
    Jul 2, 2015 11:12 PM in response to Colorsthink

    Nice one Colorsthink, I shall give that a try and report back