wayne cook
Level 1 (123 points)
Mac OS X

Q: 12.2.0 disaster

I updated iTunes and it's a DISASTER!  ALL of my playlists are going, movies that I've had for years are gone.  Songs my kids purchased and I deleted are back.

 

 

WHY THE H*## CAN'T AN UPDATE TO ITUNES EVER KEEP THINGS LIKE THEY WERE? 

 

iTunes must have hired the app developer from the weather channel.  If you don't recall, the weather channel app was awesome till they got a new app developer and now it is horrible.

 

I understand new features, but I spent more time than I wanted to building playlists and now "POOF" they are gone.

MacBook Pro, G5 and 12 others..., Mac OS X (10.4.6)

Posted on Jul 1, 2015 8:18 AM

by Shandygirl,Solvedanswer
Shandygirl Shandygirl
Level 1 (10 points)
A:

I had the same problem. Everything's still there, but it's lost the pointer to your library. Mine happens to be on an external drive, so your situation may be a bit different, but this is how I fixed it:

 

--Quit iTunes

--Start iTunes while holding down the Option(Alt) key.

--A window comes up with an option for "Choose Library".  Click that.

--Navigate to your iTunes folder, which should be in the Music folder on your hard drive

--Find the folder that says "Previous iTunes Libraries"

--Click the .itl file dated today, or the very most recent one you can find before you updated, and click on it.

 

Everything should reappear. At least it did for me, thank the gods.  Good luck.  Like you, I am so over Apple and its continual crappy, ever-more-commercialized updates.

Posted on Jul 1, 2015 8:41 AM

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wayne cook

Q: 12.2.0 disaster

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  • Helpful answers

  • by Shandygirl,Solvedanswer

    Shandygirl Shandygirl Jul 1, 2015 8:41 AM in response to wayne cook
    Level 1 (10 points)
    Jul 1, 2015 8:41 AM in response to wayne cook

    I had the same problem. Everything's still there, but it's lost the pointer to your library. Mine happens to be on an external drive, so your situation may be a bit different, but this is how I fixed it:

     

    --Quit iTunes

    --Start iTunes while holding down the Option(Alt) key.

    --A window comes up with an option for "Choose Library".  Click that.

    --Navigate to your iTunes folder, which should be in the Music folder on your hard drive

    --Find the folder that says "Previous iTunes Libraries"

    --Click the .itl file dated today, or the very most recent one you can find before you updated, and click on it.

     

    Everything should reappear. At least it did for me, thank the gods.  Good luck.  Like you, I am so over Apple and its continual crappy, ever-more-commercialized updates.

  • by Easterbrook,Helpful

    Easterbrook Easterbrook Jul 1, 2015 8:48 AM in response to wayne cook
    Level 1 (5 points)
    Jul 1, 2015 8:48 AM in response to wayne cook

    I have a related problem, which can't be solved simply by relocating the old library database. When iTunes 12.2 updated the library database, it deleted about 500 movies and 50 TV shows. The data remains on my hard disk; the playlists remain; but entries on the playlists have vanished. I don't understand how this could happen. Losing a pointer to the library database is explicable and easily reparable; but having random entries go missing in a database is inexplicable. Anyone know a fix. (For now I have deleted iTunes 12.2, restored 12.1.2 from Time Machine, gone back to using the old library database, and turned off App Store updates so that iTunes 12.2 won't reappear automatically.) This is, by the way, a novel problem for me. I have updated to every version of iTunes since it was first produced and have never lost an entry before.

  • by wayne cook,

    wayne cook wayne cook Jul 1, 2015 8:49 AM in response to Shandygirl
    Level 1 (123 points)
    Mac OS X
    Jul 1, 2015 8:49 AM in response to Shandygirl

    Shandygirl....YOU are awesome!  Thank you

  • by Shandygirl,

    Shandygirl Shandygirl Jul 1, 2015 8:53 AM in response to Easterbrook
    Level 1 (10 points)
    Jul 1, 2015 8:53 AM in response to Easterbrook

    Based on your post, I checked my library, and it looks like a number of my movies are missing, as well.  They're there on the drive but not there in the library. Everything else looks fairly untouched, but I'm going to assume there are other things missing. What the heck?

  • by Shandygirl,

    Shandygirl Shandygirl Jul 1, 2015 8:57 AM in response to Easterbrook
    Level 1 (10 points)
    Jul 1, 2015 8:57 AM in response to Easterbrook

    And I don't know if this helps you at all, but I just found a bunch of movies that I ripped myself inexplicably shuffled from Movies to the Home Videos folder.

  • by wayne cook,

    wayne cook wayne cook Jul 1, 2015 9:02 AM in response to Shandygirl
    Level 1 (123 points)
    Mac OS X
    Jul 1, 2015 9:02 AM in response to Shandygirl

    same here...

  • by CubeSmithy,

    CubeSmithy CubeSmithy Jul 1, 2015 9:21 AM in response to Shandygirl
    Level 1 (1 points)
    Jul 1, 2015 9:21 AM in response to Shandygirl

    The layout is the same, but some of the weird tweaks, like the new "Love" option is still there. I can't get it to go away. Do you know a fix?

  • by Roger Rempel,Helpful

    Roger Rempel Roger Rempel Jul 1, 2015 9:24 AM in response to Shandygirl
    Level 1 (10 points)
    Jul 1, 2015 9:24 AM in response to Shandygirl

    I tried Shandygirl's solution and although that worked once before on a similar iTunes issue a number of versions back - it did not work today for v 12.2.

     

    ****To those of you who have not yet upgraded to iTunes 12.2 - do not risk your large library on this update!****

     

    This implementation of iTunes is the last straw for me. Today, all my playlists were nuked by the iTunes 12.2 upgrade process and it also lost the last 2 full years of music referenced in my library. The media is still on the external HD, but iTunes just ignored its presence and I will now be forced to re-import all this into my Master iTunes library.

     

    This version of iTunes (v 12.2) has really jumped the shark in terms of the interface as well... The number of swipes I need to make on my iPhone just to play and control standard music tracks within iTunes for my music collection is horrendous.. all the swiping just to get Apple Music tabs and service options out of the way. This is bloatware and a dog's breakfast in implementation. A truly non-Apple feel but I guess this is what Apple is now. I left Microsoft years ago to avoid these kinds of hassles. This iTunes implementation has me thinking I need to research Windows, SONOS and anything else that can free me from these clumsy recent iTunes updates from Apple.

     

    Can anyone recommend a Mac-friendly alternative to iTunes software for maintaining and listening to a large music library? I don't enjoy the way iTunes is evolving.

  • by Andrew Weiss,

    Andrew Weiss Andrew Weiss Jul 3, 2015 9:24 AM in response to Roger Rempel
    Level 1 (49 points)
    iCloud
    Jul 3, 2015 9:24 AM in response to Roger Rempel

    For audio only: have you tried Vox?  I've been using it only for audio files that aren't supported by Apple so I don't know how it would work with the iTunes library.

  • by Andrew Weiss,

    Andrew Weiss Andrew Weiss Jul 3, 2015 4:25 PM in response to wayne cook
    Level 1 (49 points)
    iCloud
    Jul 3, 2015 4:25 PM in response to wayne cook

    Did your corrupted library happen after you enabled Apple Music?  There is a theory floating around that Apple Music messes with the metadata and file locations of songs in the user's library.

  • by Easterbrook,

    Easterbrook Easterbrook Jul 3, 2015 4:30 PM in response to Andrew Weiss
    Level 1 (5 points)
    Jul 3, 2015 4:30 PM in response to Andrew Weiss

    My problem, at least, is unrelated to Apple Music (and thus also unrelated to iCloud Music Library). The problem occurred as soon as iTunes 12.2 converted the old library database. I have not turned on Apple Music.

  • by Tnp678,

    Tnp678 Tnp678 Jul 14, 2015 10:59 AM in response to wayne cook
    Level 1 (0 points)
    Jul 14, 2015 10:59 AM in response to wayne cook

    Awesome Shandygirl!!! Thank you!

  • by mathiasfrommoenchengladbach,

    mathiasfrommoenchengladbach mathiasfrommoenchengladbach Jul 14, 2015 2:06 PM in response to Shandygirl
    Level 1 (0 points)
    Jul 14, 2015 2:06 PM in response to Shandygirl

    Thank you VERY VERY much that worked for me. You are a star!