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Q: iOS 8.4 screen rotation not working

iPad Air 2, 64 GB.  After updating to iOS 8.4 screen rotation NOT consistently working.  I have verified the screen lock setting in the control panel Is NOT set and I have done several hard resets (hold power button and home together).  rotation works for awhile then stops working, another hard reset fixes it.  This did NOT happen with iOS 8.3.  Anyone else seeing the problem?

iPad Air, iOS 8.4, iPad Air 2

Posted on Jun 30, 2015 4:03 PM

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Q: iOS 8.4 screen rotation not working

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  • by Carolina O,

    Carolina O Carolina O Jul 3, 2015 7:50 AM in response to happycard
    Level 1 (0 points)
    Jul 3, 2015 7:50 AM in response to happycard

    I am on an iPad Air 1st Gen and I'm having the issue as well. I somehow managed to correct the issue temporarily by pressing the power button once, clicking the home button, rotating the ipad without unlocking to the position that I want and then unlocking it. It's really annoying and I've also reported it to Apple but there's not an option for iOS 8.4 which is unfortunate. Let's hope that Apple does something about it to help us.

  • by Tieko_us,

    Tieko_us Tieko_us Jul 3, 2015 8:43 AM in response to bobseufert
    Level 1 (0 points)
    Jul 3, 2015 8:43 AM in response to bobseufert

    I Have the iPad 2 and am experienceing this probleM. Very frustrating!

  • by dave282,

    dave282 dave282 Jul 3, 2015 1:43 PM in response to Tieko_us
    Level 1 (0 points)
    Jul 3, 2015 1:43 PM in response to Tieko_us

    Also having the problem on an iPad Air 2 that was updated via iTunes. I have since done a restore through iTunes as well, unfortunately the problem got worse, not better after the iTunes restore.

     

    one way to get the screel to rotate again (though after a few minutes it locks up again) is to download a free spirit level app (the one I use is called "SpiritLevel") from the App Store, keep it open and when the screen fails to turn double click the home buttons and open the sprit level app, this seems to reset the orientation sensor temporarily.

  • by Ychung007,

    Ychung007 Ychung007 Jul 3, 2015 3:34 PM in response to mszilard
    Level 1 (8 points)
    Apple Music
    Jul 3, 2015 3:34 PM in response to mszilard

    mszilard, I have confirm that as well.

    Works every time, if I turn on using power button instead of the home button.

    Odd issue.

  • by Carolina O,

    Carolina O Carolina O Jul 3, 2015 4:58 PM in response to Ychung007
    Level 1 (0 points)
    Jul 3, 2015 4:58 PM in response to Ychung007

    I think I've found a solution: In my desperation I downgraded to 8.3 with a clean install. I updated to 8.4 through iTunes and restored my backup.

    Then, i unninstalled 3 apps that i had before and thought I was not going to use anymore... and Voila!!!!! The Rotation was BACK to Normal. I've done the same thing with another iPad with the same result. So I can Confirm that is related to an APP.

  • by Law_Guy,

    Law_Guy Law_Guy Jul 3, 2015 7:38 PM in response to happycard
    Level 1 (10 points)
    Jul 3, 2015 7:38 PM in response to happycard

    I am having the same issue.

     

    And I just bought a new iPad Air 2 128gb LTE 14 days ago.

     

    I was sure it was hardware, so I returned the iPad about an hour ago.

     

    I wish I had seen this thread.  I didn't even think it was OS related.

     

    Now I have to return the new one as the screen is really yellow.

     

    Lovely

  • by Moriarty91,

    Moriarty91 Moriarty91 Jul 3, 2015 8:30 PM in response to Carolina O
    Level 1 (10 points)
    iPad
    Jul 3, 2015 8:30 PM in response to Carolina O

    Can I uninstall three randomly selected apps for your proposal, or are there any special?

  • by SergZak,

    SergZak SergZak Jul 3, 2015 11:26 PM in response to happycard
    Level 5 (7,347 points)
    iPad
    Jul 3, 2015 11:26 PM in response to happycard

    I've found the following...

     

    iPad Air 2, 16GB, Wi-Fi

     

    If the device is left to sleep for longer than one minute and is unlocked on via the Sleep/Wake or Home button, the screen will come on after an approx one second delay compared to my mini 2. In this case, the Air 2's screen rotation will longer work, either on the Lock Screen nor the Home Screen. To fix this temporarily, press the Sleep/Wake button to sleep the device, then immediately press it (or the Home button) to wake. The screen will now rotate properly until the next time the device goes to sleep for longer than one minute and is awakened via the Sleep/Wake or Home button. If the device is awakened via a Smart Cover or Smart Case (magnetically), there is no issue.

     

    The two issues seem to be directly related to each other.

  • by bobseufert,

    bobseufert bobseufert Jul 4, 2015 12:01 AM in response to SergZak
    Level 6 (14,065 points)
    iPad
    Jul 4, 2015 12:01 AM in response to SergZak

    Oy vey, such problems these iPads are. 

  • by dave282,

    dave282 dave282 Jul 4, 2015 5:30 AM in response to Carolina O
    Level 1 (0 points)
    Jul 4, 2015 5:30 AM in response to Carolina O

    @Carolina O

     

    do we have to guess at the apps or would you like to say which ones you think are causing the problem?

  • by Carolina O,

    Carolina O Carolina O Jul 4, 2015 6:38 AM in response to dave282
    Level 1 (0 points)
    Jul 4, 2015 6:38 AM in response to dave282

    In my case... it was Marvin an app for reading epubs, google chrome and some old recipe apps. Had to basically clean off the iPad and try one by one until I found the culprits, lol

  • by Carolina O,

    Carolina O Carolina O Jul 4, 2015 6:41 AM in response to Moriarty91
    Level 1 (0 points)
    Jul 4, 2015 6:41 AM in response to Moriarty91

    In my case... it was Marvin an app for reading epubs, google chrome and some old recipe apps. Had to basically clean off the iPad and try one by one until I found the culprits. It could be different apps for everyone, as not everyone has the same apps.

  • by Moriarty91,

    Moriarty91 Moriarty91 Jul 4, 2015 7:29 AM in response to Carolina O
    Level 1 (10 points)
    iPad
    Jul 4, 2015 7:29 AM in response to Carolina O

    Hmm, I have none of these apps. But finding at least three out of approximately fifty apps... I hope for 8.4.1.

    But why should apps which are not running (not even in background) disturb rotation?

     

    It is the first time I have problems with iOS. I am a bit disappointed wtih Apples way of (non-)communication. Is this their usual behaviour?

    No community managers here  or access to the correponding entries in their bug-database or replies to bugreports?

     

    We seem to be discussing this and try to find solutions on our own.

  • by mszilard,

    mszilard mszilard Jul 4, 2015 7:41 AM in response to happycard
    Level 1 (21 points)
    Safari
    Jul 4, 2015 7:41 AM in response to happycard

    i think 3 bugs are linked. the slow wake up problem (Re: iOS 8.4 slow wake on iPad Air 2), the lag issue when exiting to home screen, and the screen rotation bug. i have all the 3 of this. going back to 8.3

  • by Carolina O,

    Carolina O Carolina O Jul 4, 2015 8:04 AM in response to Moriarty91
    Level 1 (0 points)
    Jul 4, 2015 8:04 AM in response to Moriarty91

    I know. It's a complete hassle to have to go all app to find only a couple that are causing an isse. I'm not sure why it affects the rotation. My only guess it's that it might have something to do with something that Apple updated on the new iOS and that the apps in question for not being upgraded to work with newers OS's are conflicting.
    I actually talked with an Apple rep yesterday and told him about what I found. They said that the techs where going to research on it.


    You can always downgrade to the previous version, as long as you have a backup and is within the week of the new OS release, i think.
    Good Luck!

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