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Q: iOS 8.4 screen rotation not working

iPad Air 2, 64 GB.  After updating to iOS 8.4 screen rotation NOT consistently working.  I have verified the screen lock setting in the control panel Is NOT set and I have done several hard resets (hold power button and home together).  rotation works for awhile then stops working, another hard reset fixes it.  This did NOT happen with iOS 8.3.  Anyone else seeing the problem?

iPad Air, iOS 8.4, iPad Air 2

Posted on Jun 30, 2015 4:03 PM

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Q: iOS 8.4 screen rotation not working

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  • by dave282,

    dave282 dave282 Jul 4, 2015 8:11 AM in response to Carolina O
    Level 1 (0 points)
    Jul 4, 2015 8:11 AM in response to Carolina O

    II was going to downgrade back to iOS 8.3 but the iTunes 12.2 update appears to have wiped all my old backups. I only have a single update showing. For my iPad and a single update for my iPhone 6. There used to updates going all the way back to my iPhone 4 and iPad 2 before the update.

     

    not happy with Apple over this mess...

  • by Carolina O,

    Carolina O Carolina O Jul 4, 2015 8:45 AM in response to dave282
    Level 1 (0 points)
    Jul 4, 2015 8:45 AM in response to dave282

    I know the feeling, Dave. I had the same problem as you. Nonetheless I am downgrading to 8.3 despite the lack of backups becuse my mom can't live days without her iPad, lol. She can't wait for me to research app by app, lol, so I'm going to try and load the info manually on the iPad and see how it goes. Will let you know...

  • by TobbieFox,

    TobbieFox TobbieFox Jul 4, 2015 9:14 AM in response to happycard
    Level 1 (0 points)
    Jul 4, 2015 9:14 AM in response to happycard

    I had a very similar problem.  My iPad Air 2, 64 GB was upgraded to 8.4.  After the upgrade, I had no problems with rotations, until I did a hard reset for another reason.  That hard reset locked the display to whichever page mode I logged into my iPad (if I logged into my iPad in portrait mode, it stayed in portrait mode; landscape log-in would be landscape throughout).

     

    My workaround is what another poster said.  Lock your screen and log into your iPad using the mode you want.  I'm now able to rotate.  I'll report back if it locks up again.   Annoying, I know.  Apple needs to fix this ASAP.

  • by SergZak,Helpful

    SergZak SergZak Jul 4, 2015 9:30 AM in response to happycard
    Level 5 (7,337 points)
    iPad
    Jul 4, 2015 9:30 AM in response to happycard

    I seem to have found the setting that causes the rotation issue is manifest itself. If would help if others could try this and report back...

     

    If the Reduce Motion setting is turned ON under Settings/General/Accessibility/Reduce Motion, the screen will not rotate correctly

    If the Reduce Motion setting is turned OFF under Settings/General/Accessibility/Reduce Motion, the screen will rotate correctly

     

    I have always enabled Reduce Motion since it was introduced in iOS 7 as it is just personally annoying to me.

     

    Also note that this setting does not affect the ~1 second delayed startup. This seems to point to the two issues (delayed unlock & no screen rotation) now being unrelated as I originally thought.

  • by mszilard,

    mszilard mszilard Jul 4, 2015 9:55 AM in response to SergZak
    Level 1 (21 points)
    Safari
    Jul 4, 2015 9:55 AM in response to SergZak

    i did have the reduce motion setting turned on when the rotation problem appeared. i turned it off now, let's see what happens.

  • by Howler59er,

    Howler59er Howler59er Jul 4, 2015 10:09 AM in response to SergZak
    Level 1 (0 points)
    Jul 4, 2015 10:09 AM in response to SergZak

    This has sorted it - thank you.

  • by dave282,

    dave282 dave282 Jul 4, 2015 10:13 AM in response to SergZak
    Level 1 (0 points)
    Jul 4, 2015 10:13 AM in response to SergZak

    Mine was also ON, I've turned it off and will test the iPad for a while and report back.

  • by ayi_arceon,

    ayi_arceon ayi_arceon Jul 4, 2015 11:07 AM in response to happycard
    Level 1 (0 points)
    Jul 4, 2015 11:07 AM in response to happycard

    Ipad Air 2 128 Gb here. Same screen rotation problem after iOS 8.4 update. Very frustrating to say the least. Both restarting and hard-resetting work but the problem comes back like an unwanted distant relative after a few minutes. Or herpes. Or both.

     

    What seems to work for me is this: I simply press the power button to put the ipad on standby for a few seconds and when I wake it up, the distant relative is gone. I'll try not to do a full reset and keep it at bay until iOS 9 cures the itch for good. If not, I'll consult my chiropractor to see if there's a permanent solution to stiff neck.

  • by SergZak,

    SergZak SergZak Jul 4, 2015 11:13 AM in response to ayi_arceon
    Level 5 (7,337 points)
    iPad
    Jul 4, 2015 11:13 AM in response to ayi_arceon

    You should probably read through the topic completely as I've posted a work-around above.

  • by ayi_arceon,

    ayi_arceon ayi_arceon Jul 4, 2015 11:16 AM in response to SergZak
    Level 1 (0 points)
    Jul 4, 2015 11:16 AM in response to SergZak

    Thanks, will do.

  • by Danny_B,

    Danny_B Danny_B Jul 4, 2015 11:20 AM in response to SergZak
    Level 1 (0 points)
    Jul 4, 2015 11:20 AM in response to SergZak

    You're right SergZak

    DIsable Reduce Motion Setting works on my iPad Air 2. But only für the screen Rotation Problem, not for the delay.

    So both problems are not related as I first thought. But rotation ist the more serious problem.

    I can live with that solution and wait for next update, no need to go back to 8.3.

    Thanks

  • by dave282,

    dave282 dave282 Jul 4, 2015 11:28 AM in response to SergZak
    Level 1 (0 points)
    Jul 4, 2015 11:28 AM in response to SergZak

    @SergZak

     

    thank you, you seemed to have found a solution to the bug. I haven't had a lock up since changing the setting.

  • by Law_Guy,

    Law_Guy Law_Guy Jul 4, 2015 11:46 AM in response to happycard
    Level 1 (10 points)
    Jul 4, 2015 11:46 AM in response to happycard

    Hey guys,

     

    Although turning off Reduce Motion Settings may work... please let's note call this a "solution".

     

    The minute I set up any iPad or iPhone, the first thing I activate is Reduce Motion.

     

    I find it annoying the way the apps fly in and out; and as for the parallax background and what not... It does take up processing cycles and battery life. 

     

    So, although putting back the Motion setting is a "workaround"...  (and a good one at that... congrats to whomever discovered it...)... it's far from a solution.

     

    Plus, we do still have that delay when turning on the device.  I expect 8.4.1 VERY soon.

     

    Now I am off to return my replacement "yellow screen" iPad to the Apple Store.

     

    I'm so annoyed I didn't check online about this first!

  • by SergZak,

    SergZak SergZak Jul 4, 2015 12:25 PM in response to Law_Guy
    Level 5 (7,337 points)
    iPad
    Jul 4, 2015 12:25 PM in response to Law_Guy

    I've never called it a solution...it's a work-around. At least users have that for now. Without users that experiment with and take the time to troubleshoot these issues, you wouldn't have that either.

  • by Moriarty91,

    Moriarty91 Moriarty91 Jul 4, 2015 12:27 PM in response to Law_Guy
    Level 1 (10 points)
    iPad
    Jul 4, 2015 12:27 PM in response to Law_Guy

    Switching off reduced motion is the work around needed but as this ins one of the first things I change on every iOS-device I hope for an 8.4.1, too.

    Don't they test that? Also since iOS 8.x reduce transparency removes optical feedback from the keyboard (i.e. keys turning gray when pressend).

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