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All replies
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Helpful answers
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Jul 5, 2015 3:58 AM in response to gbw415by L1zardking,Having just clicked the same box without reading it, I cancelled the upload after a few songs. Those that had the grey cloud symbol next to it would still play. To remove, hit 'cmd ,' to go to Preferences, General, and un-tick "iCloud Music Library". This leaves you with your library despite what might have been uploaded.
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Jul 24, 2015 9:57 AM in response to gbw415by srlhoutx,This may have already been addressed somewhere in the chain, but I just discovered what solved the problem for me:
1) Open iTunes on your computer
2) Go to iTunes Store
3) Go to Music
4) On the right hand side of the page, there is a list of items - Click on Purchased
5) At the top, click on "Not in My Library". This will bring up a list of all your music in the cloud.
6) In the lowermost right hand corner, click on Download All.
All of my music downloaded to my computer.
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Jul 26, 2015 9:11 AM in response to srlhoutxby Loxley,Well, I own just over 150,000 songs - yes 150,000. I have a good amount of money tied up in music. They are on my external hard drive and an external hard drive back up. I'm failing to understand why apple has setup iTunes to no longer access my external hard drive - where iTunes has indexed my music for years - and now points to the cloud. Absolutely the most frustrating move I could have imagined. You solution will work, but I don't see why I should have to re-download my music or reassociate the library to iTunes. For me, this is extremely time consuming. I guess I'll just have to take my future purchases to another source and use a program other than iTunes to manage my music.
any thoughts?
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Jul 27, 2015 1:45 AM in response to gbw415by AnilKollam,Please go through this link. Resolve issues with iTunes Match - Apple Support
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Jul 27, 2015 1:49 AM in response to Loxleyby AnilKollam,If iTunes can’t find a version of your song on iCloud, it will upload the song to iCloud for you. That way you can play that song on any of your devices that have iTunes Match enabled. The downside of this is that it takes time to upload, and it uses bandwidth. If you listen to a lot of obscure music not found on the iTunes store, then prepare to wait a while to upload. You can compare this portion of iTunes Match to Google Music, which is strictly an upload service at the moment.
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Jul 29, 2015 1:47 AM in response to williamfrommarsby The Goldfinger,The same is happening to songs on my ipad. Now i can't plug my ipad to charge with my wifi on because it just usurps my bandwidth uploading my songs to itunes music cloud. Then I spend my data again downloading them back to my Ipad. This is stupid.
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Aug 5, 2015 11:18 PM in response to timmccarby smiffys116,I am still having this problem too.
I am sick of going to my iTunes (either on MacBook Pro or iPhone) and finding the song I want "greyed out", then having to download it again. I shouldn't have to use my bandwidth or 4G to download songs that I actually own and have already downloaded, just for the privilege of hearing them.
This is stuff I've paid for, for goodness' sake! If I wanted it to go to the cloud I would have checked that box!
Did anyone come up with a solution?
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Aug 6, 2015 7:18 AM in response to smiffys116by Spinach Eater,I am having this trouble on a Macbook by the way. It might be helpful to sort out which device you are using.
On the Mackbook, If they get grayed out and you can't download then from the cloud, you have to update iTunes. How to get the songs to stop spontaneously going to the cloud? No idea. Maybe it is a good idea to sign out of your iTunes Store account in iTunes so it isn't connecting to the cloud needlessly? I don't intentionally back anything up on the cloud anyway.
For an iphone…I am not sure if you have that option to sign out of iTunes only. Maybe there is an option in the cloud settings for music?
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Aug 27, 2015 2:06 PM in response to Spinach Eaterby jamesafoster,Well, this thread is over a year old. The problem persists. Now iTunes is as version 12, and iTunes match seems to be replaced. But songs still get deleted from my device and become available only on the cloud. Worse, I now have several albums with BOTH a track on the device AND a track on "the cloud", so that playing the album plays each track twice. All the help documents reporting this problem refer to iTunes Match, which is no longer available on the Store tabs.
I live in an area with spotty wifi, so I want my music PHYSICALLY ON MY DEVICES. I don't want iTune, or any other program, guessing what I REALLY want and then doing THAT behind the scenes. That's why I don't use Windows.
So, is there a way to just disconnect my iTunes library from the cloud. completely. once and for all?
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Sep 12, 2015 5:11 PM in response to jamesafosterby kjhooke,Just ran into this after the latest iTunes update on Windows. It makes it look like your whole library has gone, and you can only browse them from iCloud. In our case the files were still there on disk, but iTunes was not showing them in it's library. The instructions here on replacing a file from before the updated version fixed it for us, now all back to normal: If you don't see your content after you update iTunes - Apple Support
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Sep 26, 2015 11:40 PM in response to gbw415by TheAppleDuke,This issue happened for me when I subsribed to iTunes match. I just fixed it though! I turned off my iCloud music library from my iPhone. Go into settings/music then turn it off. Then connect with your computer and sync your library from your computer to your iPhone, then everything is back to normal, with the added bonus of still being able to stream music from iTunes Match! Take that software developers!
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Oct 2, 2015 7:57 AM in response to TheAppleDukeby David Spain,Interesting that this thread is bouncing between level 1s and has not attracted any input from the level 99 gurus.....................
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Oct 16, 2015 11:40 AM in response to TheAppleDukeby larryfromedmond,Much obliged, TheAppleDuke!
I've been tearing out the rest of my hair for two weeks trying to get my music library loaded onto my new iPhone 6s. The main problem, which was NO tunes syncing from iTunes into the iPhone (all songs were greyed out), was fixed by downloading/installing iOS 9.2.
Not to diminish TheAppleDuke's suggestion to turn off the iCloud music library on the iPhone, which pretty much took care of the rest of the issue. For the many iPhone users out there who have the "greyed out" iTunes listing after syncing, be sure to first uncheck "Music," then sync (to remove all grey-outs), then re-check "Music" again and re-sync.
Now I have all my nearly 1,700 songs on the iPhone hard drive, and am able to play them in off-line/airplane mode, and I feel a bit less like a dummy. Thanks again!
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Oct 18, 2015 6:36 AM in response to gbw415by ThoJm,Seems a quick fix is to select your entire music library (Select all) "right/control click" and select "make available offline"
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Nov 23, 2015 3:54 AM in response to ThoJmby sentilinadho,Pleased to hear someone's managed to fix it. Not wanting to rely on wifi connectivity I have defaulted to using my old iPod