Plyte

Q: My Macbook Pro is running really slow! HELP

My Macbook Pro is running really slow, although theres still more than 300GB space free and all.

It takes few minutes to open after I put in my password, and it lags so much, I don't know what to do or what did I do wrong! Can someone please help me?

Like I really don't know what did I do wrong, it just takes so much to load programs, or open Safari or other programs, and it lags a lot and it runs VERY VERY slow.. I really need help..

 

Thank you

MacBook Pro (13-inch Mid 2012), iOS 8.4

Posted on Jul 5, 2015 12:42 PM

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Q: My Macbook Pro is running really slow! HELP

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  • by Kappy,

    Kappy Kappy Jul 5, 2015 12:46 PM in response to Plyte
    Level 10 (271,367 points)
    Desktops
    Jul 5, 2015 12:46 PM in response to Plyte

    Ways to help make a slow Mac faster

     

    17 Reasons Why Your Mac Runs Slower Than it Should

    Slow Mac Performance? This Article Solves It!

    Fix slow start-ups in OS X | MacFixIt - CNET Reviews

    6 Easy Tips to Speed Up OS X Yosemite on Your Mac

     

    Avoid using any third-party software that claims to clean up your computer. Usually this software does more bad than good. Furthermore, you don't need it. Note that all computers will become slower over time even under normal use. Experienced users typically erase the hard drive and do a clean install from scratch at least once a year or whenever installing a major OS upgrade. Of course doing so also means you must maintain regular and multiple backups.

     

    Add more RAM or cut back on the number of concurrently running applications and utilities. Remove unnecessary software such as anti-malware and software that promises to clean your Mac. Check for runaway processes: Runaway applications can shorten battery runtime, affect performance, and increase heat and fan acti… Also see:

     

    Mavericks and later

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the %CPU column header to display in descending order.  If you find a process using a large amount of %CPU, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

     


    Reinstalling OS X Without Erasing the Drive

     

    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Reinstalling OS X Without Erasing the Drive

     

    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.

     

    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.

     

    Reinstall OS X: Select Reinstall OS X and click on the Continue button.

     

    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

     

    Alternatively, see:

     

    Reinstall OS X Without Erasing the Drive

     

    Choose the version you have installed now:

     

    OS X Yosemite- Reinstall OS X

    OS X Mavericks- Reinstall OS X

    OS X Mountain Lion- Reinstall OS X

    OS X Lion- Reinstall Mac OS X

     

         Note: You will need an active Internet connection. I suggest using Ethernet

                     if possible because it is three times faster than wireless.

  • by Plyte,

    Plyte Plyte Jul 5, 2015 12:55 PM in response to Plyte
    Level 1 (0 points)
    Jul 5, 2015 12:55 PM in response to Plyte

    Problem description:

    Heres the results of EtreCheck:

     

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 393 - SN = W02364D6BD3LC

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.4 (14E46) - Time since boot: 0:29:56

     

    Disk Information: ℹ️

        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (396.89 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 499.25 GB Online

     

        HL-DT-ST DVDRW  GS31N 

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [not loaded]    com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Click for support]

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [running]    com.eltima.ElmediaPlayer.daemon.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        uHD-Agent    UNKNOWN  (missing value)

        CrossOver CD Helper    UNKNOWN  (missing value)

        Alfred 2    Application  (/Applications/Alfred 2.app)

        Dropbox    Application  (/Applications/Dropbox.app)

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 18.0.0.160 - SDK 10.6 Outdated! Update

        Default Browser: Version: 600 - SDK 10.10

        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 45 Check version

     

    User internet Plug-ins: ℹ️

        BlueStacks Install Detector: Version: Unknown

     

    Safari Extensions: ℹ️

        WhatFont

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            34%    WindowServer

             2%    hidd

             2%    installd

             2%    Dock

             1%    mds_stores

     

    Top Processes by Memory: ℹ️

        524 MB    kernel_task

        356 MB    com.apple.WebKit.WebContent(3)

        258 MB    softwareupdated

        254 MB    installd

        225 MB    storedownloadd

     

    Virtual Memory Information: ℹ️

        28 MB    Free RAM

        3.97 GB    Used RAM

        46 MB    Swap Used

     

    Diagnostics Information: ℹ️

        Jul 5, 2015, 10:16:58 PM    Self test - passed

  • by Linc Davis,

    Linc Davis Linc Davis Jul 5, 2015 1:48 PM in response to Plyte
    Level 10 (208,000 points)
    Applications
    Jul 5, 2015 1:48 PM in response to Plyte

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by Plyte,

    Plyte Plyte Jul 9, 2015 1:31 PM in response to Linc Davis
    Level 1 (0 points)
    Jul 9, 2015 1:31 PM in response to Linc Davis

    it says : 7/9/15 11:24:10.853 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

     

    and sorry for the late reply.

     

    And this one is from an earlier lag:

    7/5/15 11:18:47.044 PM DashboardClient[1103]: fatal error, unable to checkin with server 12

     

    I'm not sure if thats what you asked me to copy you in here, hopefully it is.

  • by Linc Davis,

    Linc Davis Linc Davis Jul 10, 2015 1:35 PM in response to Plyte
    Level 10 (208,000 points)
    Applications
    Jul 10, 2015 1:35 PM in response to Plyte

    Please read this whole message before doing anything.

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The purpose of this step is to determine whether the problem is localized to your user account.

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Step 2

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Please take this step regardless of the results of Step 1.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • by Plyte,

    Plyte Plyte Jul 10, 2015 2:30 PM in response to Linc Davis
    Level 1 (0 points)
    Jul 10, 2015 2:30 PM in response to Linc Davis

    Hey! Thank you so much for taking the time to help me out! I'm a bit rookie with this. So can you please kindly explain to me how to do step 2 with instructions? Like where to go and how and what to choose and stuff.

    sorry if I'm a bother!

  • by Linc Davis,

    Linc Davis Linc Davis Jul 10, 2015 3:21 PM in response to Plyte
    Level 10 (208,000 points)
    Applications
    Jul 10, 2015 3:21 PM in response to Plyte

    The instructions are linked to my comment. Click the links.