YGSky

Q: Really weird hardware experience with Macbook Pro Retina 13" late 2013

Just happened a few minutes ago, I realized my computer was getting hotter and hotter every second (base temperature hit 57 C before I restarted the darn thing), and the fan was just NOT kicking in. It stayed at a relative 1800 rpm and did not increase to save the CPU. I also heard a light, constant crackling sound somewhere near the magsafe 2 port... Thought it was the CPU, but the CPU is more centered on the laptop - seemed like the sound was coming from the SSD.

 

Would anyone be willing to speculate what might have happened here? Thank you for your time.

MacBook Pro with Retina display, OS X Mavericks (10.9.5)

Posted on Jul 7, 2015 1:32 PM

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Q: Really weird hardware experience with Macbook Pro Retina 13" late 2013

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 7, 2015 1:38 PM in response to YGSky
    Level 10 (123,901 points)
    Apple Music
    Jul 7, 2015 1:38 PM in response to YGSky

    a light, constant crackling sound somewhere near the magsafe 2 port

     

     

    Sounds like a power / electrical issue. Best to take the Mac to an Apple Store, let them take a look at it.

     

    Apple Retail Store - Store List

     

    Check here as  well >  Apple Portables: Troubleshooting MagSafe adapters

  • by camtechguy98,

    camtechguy98 camtechguy98 Jul 7, 2015 2:55 PM in response to YGSky
    Level 1 (15 points)
    iPhone
    Jul 7, 2015 2:55 PM in response to YGSky

    57 degrees Celsius is not very hot for a laptop. In fact, it is quite cool. This operating temperature is well within apple's specified operating temperatures for MacBook Pros. You have no heat issue to worry about. On the other hand, that crackling sound worries me. I agree with Carolyn Samit, and you should take your Mac into apple and show this crackling sound to them.

  • by YGSky,

    YGSky YGSky Jul 7, 2015 3:49 PM in response to YGSky
    Level 1 (0 points)
    Jul 7, 2015 3:49 PM in response to YGSky

    Thank you for your replies. Thankfully, after a restart the computer returned to normal...

     

    The crackling sound did not sound like electricity. In fact, it sounded as if the fan was in that spot and turning at a very low rpm, but some small obstruction was causing the fan to spin improperly and in an unbalanced fashion causing the blades to lightly make contact with the sides of its container randomly. That kind of sound (haha this sounds very specific, I know). But my point is, I can tell it was not the sound of free electricity sparking or anything. It just felt like I could almost "hear" the CPU working... I am guessing the sound is coming from the SSD.

     

    If I am able to recreate the problem again I will visit the Apple store, but I will hold off for now.

  • by YGSky,

    YGSky YGSky Jul 7, 2015 3:50 PM in response to camtechguy98
    Level 1 (0 points)
    Jul 7, 2015 3:50 PM in response to camtechguy98

    You may be right. However usually by the time the computer hits around 55 C the fan begins to rev up to around 3000 rpm. However that did not happen when this problem occurred