shin121

Level 1 (0 points)

Q: Mouse control gets disabled while browsing

Dear All

Can anyone confirm what is mackeeper? as i am receiving mackeeper alerts for downloading.

Facing browsing issues,on first two clicks blank pages appear and redirect to the mackeeper or any other ad page.

Seems mouse control or touch pad control get disabled.

MacBook Air (11-inch Mid 2011), Mac OS X (10.7.5), null

Posted on Jul 6, 2015 7:17 AM

I have this question too

Q: Mouse control gets disabled while browsing

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Helpful answers

by Brett L,

Brett L Jul 8, 2015 6:47 AM in response to shin121
Community Specialists

Jul 8, 2015 6:47 AM in response to shin121

Greetings shin121,

If you are having an issue with Safari not responding as expected, I would suggest that you troubleshoot using the steps in this article -

If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

Should you have an issue with advertisements coming into your browser when they should not, use the steps in this article -

Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

Thanks for using Apple Support Communities.

Be well,

Brett L
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