Q: Gregg Foster Apple Support Expert??

Ahh, telemarketers - that is something I am allergic to, LOL. I rarely get one, but if I do, I ask for the manager/supervisor's name because "I need the name, address, and number for my complaint with the AG". That usually does it.

Hello flemmingL,

Unless you are using a VPN or proxy, your IP address is public knowledge. From that, they can sometimes identify your city. Since you have made contact with the site, there is a direct connection there. Until you quit Safari, they can send you chat requests, popups, etc. In theory, they could also use "super cookies" cross-reference your other activity on the internet. I only say "in theory" because it depends on if they have the money to pay Google or Facebook for that information. It definitely exists and will be delivered to anyone who can afford to pay. But considering this particular crew is still in the clipart category, they probably can't afford very big data. I wouldn't worry about it if I were you. If you do want to worry about it, maybe you should get those ducts cleaned first, or get a locked-in price on a new water heater, or perhaps a free cruise. There is no end to the scams these days.

I'm sure they end up quaking in their boots as they move on to their next call.

flemmingL wrote:

 

yeah just ran into him offering help in a Live Chat Pop Up window - thing is, he's not only impersonating, he's tapping into your ip and has at minimum, some info on you when he contacts you...

 

Through a bit of chance and a bit a digging, I can shed some light on this new tactic.

Any technology can be turned to evil.

1. LIVE CHAT Popup Window is legitimate technology - a TIMER can start upon a visit to a page then "offer" Live Chat in a popup
   http://www.livecustomer.us/marketing-ideas/live-chat/
   is one outfit that offers the service - kind of like an "answering service"
   How this fella got into your visited sites page source code is another matter - Hacked or Cooperating are the only two possibities
   
   I found this by chance as I was visiting a Law Practice website's 'Contact' page to get the new physical address. While copy/pasting between browser and email client's contacts record, I found the Live Chat window upon one return 'switch to' (about 10 minutes I think) - I cannot make it give it to me again!!!
   http://alantaggartlawfirm.com/contact-us/ < if you're interested in having a safe look
2. Every website you visit knows a remarkable amount about you - out of necessity and  by deduction
   1. IP Address = site MUST have this to communicate send/receive packets
   2. Location is available by discovery by anyone - demographics are important
   3. ALL about your computer is in the UserAgent info sent by your browser - here's mine
      Mozilla/5.0 (Macintosh; PPC Mac OS X 10.4; rv:31.0) Gecko/20100101 Firefox/31.0 TenFourFox/G3
3. ABOUT "cgi2.com" -
   1. scary - just go there and take a look - almost looks like a 'parked' domain - visually no content, but Page Source is chock full
      • my guess is this is by design - a plain "door" that hides nefarious doings inside
   2. Pay NO ATTENTION to the SAFETY RATINGS on this site (ALL safety ratings are 'subjective' based on user reporting)
      1. 1-1/2 years old -
      2. Russian in origin -
      3. ownership hidden by a proxy registration
         http://www.scamadviser.com/check-website/cgi2.com

Had one of the MS Windows security calls today, even managed to get to the second tier support due to my being so ignorant of computers I couldn't find the Windows key or the Start icon on my computer. He reread the script several times raising his voice a little higher each time. I asked if he was reading from a script and he said no each time he read it. The supervisor started the script, cut himself off, asked if I had a Mac. When I told him yes he said this didn't apply to me and actually apologized for taking up my time.

I would give etresoft the greenie, gave better information in a much shorter post.

Ha, they wouldn't have lasted longer than 15 seconds here - to me, it is completely unacceptable to invade my privacy. I've been getting some calls on my cell phone with numbers displayed as 000-000-0000 and the last one: a simple 2002. Of course, I did not answer - as far as I'm concerned, anyone altering/hiding their phone number (which, I believe is actually illegal, isn't it?) is a potential crook. I don't need or want to waste my time with such people.

Moot. The poster is not the OP.

It actually is kind of amusing, I like to see how far we can get before they start dropping F Bombs so this was kind of a disappointment. Yes, the calls are supposed to clearly identify the caller if they are a business or show a real phone number but it is just about impossible to backtrace these calls, they mostly originate outside the country and they have turned the Do No Call list into a waste of time and money.

Neither am I but the point stands.

Same exact thing happened to me and get this, i love apple but i have apc. this guy is also apparently a hp support assistant aswell! i wouldn't reply at all because if he doesn't already have your ip that will defiitallt give it too hime. also ever since he popped up I think I may have been getting ddosed!

If only that would help.... I'm convinced he is just a robot, because every time I try to say something he sends me the number and goes offline

Hey, I am in the same situation. I love apple but I am a PC user. This drives me crazy.

Why do you not simply hang up?