M Beck

Q: HD movies don't play since iTunes update (12.2.0.145)

While I was able to play my movies in iTunes before, since the update, my computer (MacBook Pro Late 2011) freezes.  I try using force quit, which takes about 15 seconds to bring up the Force Quit window, but the screen is frozen so I can't click on the 'force quit' button.  (So I hit <enter>)  Eventually (10-15 seconds) iTunes shuts down and my mac unfreezes.

 

I looked at some previous fixes (Holding Option, Cmd, R, P while restarting computer; Preferred Video option: 1080p (High Definition) in iTunes preferences

"When downloading High Definition Videos, prefer: 1080p (High Def)" in Store Preferences; Resetting iTunes Cache (which seemed to do nothing) and restarting iTunes) - none of which helped.

 

Anyone else having this issue?

MacBook Pro, OS X Yosemite (10.10.4), (13 inch, Late Fall 2011)

Posted on Jul 7, 2015 9:38 AM

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Q: HD movies don't play since iTunes update (12.2.0.145)

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