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All replies
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Helpful answers
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Jul 9, 2015 1:09 PM in response to edfromsedonaby Loner T,1. Your iTunes computer and iPhone need to trust each other - 'Trust This Computer' alert on iPhone, iPad, or iPod touch - Apple Support .
2. You may be authorizing your iTunes account with Apple, which may result in the computer is already authorized message. Please see Authorize your computer in iTunes - Apple Support .
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Jul 9, 2015 3:28 PM in response to Loner Tby edfromsedona,Thanks but no help. ..."computer is no longer authorized for purchased items that are on this iPhone" is the main msg I get. I am already plugged in and can look at my apps and move them around on the monitor screen but I get the above msg when I hit "apply."
Didn't see anything under your #2 suggestion that would resolve my problem, either. Maybe i did not understand your suggestion. I am authorizing my computer with Apple....
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Jul 9, 2015 3:38 PM in response to edfromsedonaby Loner T,Are the AppleIDs on iTunes and the iPhone the same? On the iPhone, can you sign out of App store and sign in using the AppleID which is used on the iTunes machine?
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Jul 9, 2015 3:56 PM in response to Loner Tby edfromsedona,Good idea. How do i sign out of the Apple Store? Don't see an option.
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Jul 9, 2015 3:59 PM in response to edfromsedonaby edfromsedona,Just figured it out. Let you know if works.
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Jul 9, 2015 3:59 PM in response to edfromsedonaby Loner T,Go To Settings -> iTunes & App Store and click on the highlighted AppleID. You should see
View Apple ID, Sign Out, iForgot and Cancel. Click on Sign Out.
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Jul 9, 2015 4:04 PM in response to Loner Tby edfromsedona,Did it. Signed out, even though it had my correct ID; then signed in again. Didn't work. When I try to update any app, it asks me to sign into the store under my daughters ID!
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Jul 9, 2015 4:09 PM in response to edfromsedonaby Loner T,★HelpfulOn your iPhone, two different AppleIDs were used to download applications. If you know which applications are owned by her Id, you can delete all of them, re-download them under your AppleID, if they are free. This will have all the Apps owned under your AppleId which can then be synced to iTunes and re-arranged.
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Jul 9, 2015 4:17 PM in response to Loner Tby edfromsedona,Worked! Thanks VERY much. Had the same prob w my iPad and ended up just resetting the whole thing, data and apps. Any idea how I can transfer data and apps from the iPhone to the iPad?
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Jul 9, 2015 4:39 PM in response to edfromsedonaby Loner T,If they are free apps, I suggest downloading again from the App store directly to the iPad.
If these are paid for apps, you will need to check the App store for multiple-copies policy. These may be free to get, but depends on the application.
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