ingesdatter
Level 1 (0 points)

Q: no contact between apple store and iPhoto

I have made a photo book through iPhoto and when I try to buy/finish the order it cannot contact apple store. It says "No communication to apple store".

Posted on Jul 10, 2015 11:34 PM

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ingesdatter

Q: no contact between apple store and iPhoto

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  • by Terence Devlin,

    Terence Devlin Terence Devlin Jul 10, 2015 11:41 PM in response to ingesdatter
    Level 10 (139,537 points)
    iLife
    Jul 10, 2015 11:41 PM in response to ingesdatter

    There are 9 different versions of iPhoto and they run on 10 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:

     

    - What version of iPhoto.

     

    - What version of the Operating System.

     

    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.

     

    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?

     

    - What steps have you tried already to solve the issue.

     

    - Anything unusual about your set up? Or how you use iPhoto?

     

    Anything else you can think of that might help someone understand the problem you have.

     

    Also, good to mention what country you are in.

  • by léonie,

    léonie léonie Jul 11, 2015 12:02 AM in response to ingesdatter
    Level 10 (106,929 points)
    iLife
    Jul 11, 2015 12:02 AM in response to ingesdatter

    Which country are you in?

     

    Are you using iPhoto 8.x.x or later? Print products are only supported in iPhoto 8.x.x or later.  See.  Apple Photo Services: Product line details for books, cards, and calendars

  • by Old Toad,

    Old Toad Old Toad Jul 11, 2015 9:09 AM in response to ingesdatter
    Level 10 (141,095 points)
    Mac OS X
    Jul 11, 2015 9:09 AM in response to ingesdatter

    Are you by chance in one of the Scandinavian countries.  Their servers have been down for a couple of weeks now.

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