atlbgdy

Q: DVD Player error 69889,  Mountain Lion 10.8.5

Suddenly my MacBook Pro has stopped reading some DVDs.   The DVD loads and then stops with a blank screen and error message 69889.  I have seen prior posts that advise deleting specific settings in the Application Support folder. Unfortunately, I cannot locate the DVD player folder.  IT does not appear as a subfolder of the Application Support folder.  

 

I download VLC DVD player and the DVDs work fine with it.   I would like to fix the problem with the OSX DVD player.  Any suggestions on the exact path the the DVD Player/Settings folder?

 

Thanks

atlbgdy

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 7, 2013 12:58 AM

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Q: DVD Player error 69889,  Mountain Lion 10.8.5

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Oct 7, 2013 1:47 AM in response to atlbgdy
    Level 10 (121,912 points)
    Apple Music
    Oct 7, 2013 1:47 AM in response to atlbgdy

    Might be corrupted DVD Player preferences...

     

    Open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    ~/LIbrary/Preferences/com.apple.DVDPlayer.plist

     

    Click Go then move the com.apple.DVDPlayer.plist file to the Trash.

     

     

    Restart your Mac.

  • by atlbgdy,

    atlbgdy atlbgdy Oct 7, 2013 11:02 PM in response to Carolyn Samit
    Level 1 (0 points)
    Oct 7, 2013 11:02 PM in response to Carolyn Samit

    Thanks for the suggestion.   I found the DVD Player/Settiings folder and deleted entries for the prior two days.   After that, it worked fine.    Any idea idea why this error occurs?

  • by TaraBoers,

    TaraBoers TaraBoers Jul 12, 2015 5:33 AM in response to Carolyn Samit
    Level 1 (0 points)
    Jul 12, 2015 5:33 AM in response to Carolyn Samit

    I tried this, but my computer says I can't open the file because I'm not aloud.
    I already checked my authority-data, which are recorded as read and write...but I still can't open the file as describe up here...?

    While I'm the only one using this laptop...